Back

Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,213 Reviews

1,213 Reviews of Flagship Motorcars of Lynnfield

Sort by
February 27, 2014

Everytime I bring my ML 350 in for Service , Grace Cosco greets me with a big smile and a hug. She knocks herself out for me to insure I am receiving Top Notch Client Service. Grace is extremely knowledgabl More

by Teddy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cosco, Grace Cosco
Feb 27, 2014 -

Flagship Motorcars of Lynnfield responded

Thank you, Ted, for taking the time to recognize Grace. I’m thrilled to hear you found Grace to be so knowledgeable and helpful. Our team strives to provide our guests with exceptional customer service from the moment they walk in our dealership. I know Grace will appreciate the time you took to share your kind words. We value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

February 27, 2014

The professionals at Flagship make the sales and service experience one of a kind. The purchase of my new Mercedes and the service are always handled with top of the line expertise. It is a no pressure, fr More

by ppicariello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cosco, Marc Limage, Al Swirka
Feb 27, 2014 -

Flagship Motorcars of Lynnfield responded

Thank you for allowing Flagship Motorcars of Lynnfield to help you with your automotive needs and for your glowing review of Grace, Steve, Marc and Al. I'm so happy to hear they were able to assist with you and answer all of your questions. We appreciate your recommendation and look forward to continued business for many years to come! Kind Regards, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

February 25, 2014

I was at Flagship Motorcars of Lynnfield a couple of weeks ago for Service. After finding out my car would not be ready and needing a rental car Grace, assisted me through the process, she is very frien More

by hwoytaszek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grace Cosco
Feb 27, 2014 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share your experience with Grace here at Flagship Motorcars of Lynnfield. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Grace will appreciate your encouraging words. On behalf of our entire team here in Lynnfield, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

February 01, 2014

Grace Cosco is the best service representative at the Lynnfield location. Grace's attendativeness, friendly personality keeps all the customers she touches keep coming back You are lucky to have an e More

by Lillyrose23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cosco
Feb 03, 2014 -

Flagship Motorcars of Lynnfield responded

Thank you, Lilly, for taking the time to share your experience with Grace. Everyone here at Flagship Motorcars of Lynnfield focuses on providing our guests with exceptional customer service and Grace is truly a testament to that. I will be certain to share your great recommendation with Grace as I know she will appreciate your kind words. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

January 31, 2014

Don't know were to begin. Can't thank Grace and Al enough. I hit a huge pot hole and blew out two tires. I called Flagship and spoke to Grace. She immediately sent Roadside assistance to me( I do More

by amgiordano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cosco, Al Swirka
Feb 03, 2014 -

Flagship Motorcars of Lynnfield responded

Thank you for allowing Flagship Motorcars of Lynnfield to help you with your automotive needs and for your glowing review of Grace and Al. I'm so happy to hear they were able to assist with your two flat tires and get you back on your way! We appreciate your business and look forward to continued business for many years to come! Kind Regards, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

January 26, 2014

It was a late and wet evening in October 2013, and I was preparing to leave from an appointment. The 2010 GLK 350 we owned at the time would not start. We called AAA at first, being that we have been member More

by pm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Milano
Jan 27, 2014 -

Flagship Motorcars of Lynnfield responded

Thank you so much for sharing your experience with Courtney! At Flagship Motorcars of Lynnfield, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying and service experience. I’m so proud to hear that you had such a great experience at our dealership, especially while working with Courtney. Thank you again and we look forward to serving your automotive needs again in the future! Kind Regards, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

January 19, 2014

Al Swirka has been my service advisor for years. He is truthful, and clearly explains what my vehicles have needed over the years. He is kind and friendly and very professional. He has been and continues More

by bostim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Swirka
October 29, 2013

Headlight out ! No big deal, drop into the dealer, as few human hands can change the LH Low Beam on an E350 2011! On the way to turning into the dealer, a truck drops a bag with paint cans (latex) in a More

by btisserand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
Oct 30, 2013 -

Flagship Motorcars of Lynnfield responded

What an outstanding review to read! It is great to know that Nathan was able to provide you and your wife with a professional and efficient service experience with your 2011 Mercedes-Benz E350. Here at Flagship Motorcars of Lynnfield, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your service visit and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

October 18, 2013

Always feel comfortable that the service provided is good quality. Grace and the rest of the service team do a great job with any followup needed. Joe always follows up to make sure everything went well. More

by pfrasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cosco, Joe Daroie
Oct 21, 2013 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Joe here at Flagship Motorcars of Lynnfield. We value our guests feedback and I know Joe will appreciate your encouraging words. On behalf of our entire team here in Lynnfield, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Paul McDaniels General Manager Flagship Motorcars of Lynnfield

August 17, 2013

Outstanding service dept., thank you Nathan. It's professional people like yourself that make the service experience rememberable, you never forget when someone goes above and beyond to deliver excel More

by tpenziner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
Aug 19, 2013 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your recent experience with Nathan here at Flagship Motorcars of Lynnfield. I’m so glad that we were able to provide you with such great service and that we delivered on our promise of a first class experience throughout. We value your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Derek Munro General Sales Manager Flagship Motorcars of Lynnfield

...
114
...