Flagship Motorcars of Lynnfield

My experience with Flagship has been exceptional in dealing with both sales and service staff. I couldn't ask for better service! Service attends to you immediately when you arrive. They listen and dea dealing with both sales and service staff. I couldn't ask for better service! Service attends to you immediately when you arrive. They listen and deal with the issues you are concerned with and are in touch if additional issues arise. The service is thorough and when your back in your car you feel that the work done has been properly done. More

Called on Mon March 28th for a routine service....Gave em an immediate appointment for Tues March 29 at 8.00AM....Arrived on time and was taken immediately ...I elected to wait and was told service would tak an immediate appointment for Tues March 29 at 8.00AM....Arrived on time and was taken immediately ...I elected to wait and was told service would take about 1 1/2 hrs.......My car was ready and washed in 62 minutes......Can't get much better than that! More

I brought my car to Flagship today with a few annoying problems. The alerts for my windshield washer, tire pressure and rear left tail lamp keep coming on. I also had a small tear in my driver's seat. problems. The alerts for my windshield washer, tire pressure and rear left tail lamp keep coming on. I also had a small tear in my driver's seat. Everything was fixed and the seat cover ordered. Nick is always takes excellent care. Thanks so much, Nancy More

Dealership and employees are a pleasure to do business with. I had serviced my car elsewhere before finding this dealership. I have owned many Mercedes vehicles over the years and currently have 3 vehicle with. I had serviced my car elsewhere before finding this dealership. I have owned many Mercedes vehicles over the years and currently have 3 vehicles being serviced by Flagship Motors of Lynnfield. More

I am always treated fine at the service area The service area is always prompt and pleasant and definitely organized. Nick Always treats me with respect my car is always taken good care of. The dealer is al area is always prompt and pleasant and definitely organized. Nick Always treats me with respect my car is always taken good care of. The dealer is always very cooperative when I have any kind of problems weather its warrant or or not More

the service is quick efficient and friendly i have 3 smart cars less than 1yr old paesansinc when you casll there is a friendly voice and an accurate distribution of the call, there is one service woma smart cars less than 1yr old paesansinc when you casll there is a friendly voice and an accurate distribution of the call, there is one service woman (grace i always remember her name since its a favorite name of mine)she efficiently sets an appt. greets you when you arrive and offers a place to sit n snack while the service the cars. the last and most important thing is the time you were given to wait is always correct thx rob More

Nick the service advisor was excellent! Accepted my expired coupon. Got an oil change and they went above and beyond to replace my lug nuts replace and wash my care and was in an out in 45 minutes. Pl expired coupon. Got an oil change and they went above and beyond to replace my lug nuts replace and wash my care and was in an out in 45 minutes. Plus I got to sit and enjoy the cafe while I did work. It was an exceptional experience. More

Great experience, from the time I arrived the car was sent in for service immediately. The wait time was less than an hour and I was back on my way to work. My service advisor Nick Irving was very he sent in for service immediately. The wait time was less than an hour and I was back on my way to work. My service advisor Nick Irving was very helpful as always and he had me on my way as soon as possible. More

Erin always provides a high level of customer service and makes me feel like a valued customer regardless of the issue I am experiencing with my vehicle. She is empoathetic, responsive and most importantly makes me feel like a valued customer regardless of the issue I am experiencing with my vehicle. She is empoathetic, responsive and most importantly values my time - she checks my vehicle in and gets me out of the dealership as quickly as possible. She is a pleasure to work with. More

Great service ( as usual ). Always a nice experience to have my Mercedes serviced at Flagship. Dealing with Al is always a pleasure. My car is always ready when promised and is always cleaned. The se have my Mercedes serviced at Flagship. Dealing with Al is always a pleasure. My car is always ready when promised and is always cleaned. The service is performed is always as expected, no surprises, no disappointments. I always recommend Flagship to people for both sales and service and I have referred customers for both sales and service who have thanked me for sending them to this dealership. More