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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,217 Reviews

1,217 Reviews of Flagship Motorcars of Lynnfield

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August 06, 2023

Good customer service. Quick service and good job. I like flagships and I will go back for service or need a new car. More

by Bridget Ekhator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Bridget, we're delighted to know you had a positive service experience at Flagship Motorcars of Lynnfield. We look forward to seeing you again on your next visit! Have a great ride!

August 06, 2023

Nathan was accommodating,,professional , upfront , and did whatever he could to help out my situation, I give him and the MD an A, Thank. You for your fine service. More

by rglavoie0509Bob
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental was very organized’
Aug 06, 2023 -

rglavoie0509Bob responded

This was my review!

Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Nathan and our team at Flagship Motorcars of Lynnfield were able to provide you with Incredible service. We appreciate your A rating! Safe travels in your vehicle.

August 05, 2023

Been buying cars since 2003! Best service in Massachusetts!! Nathan Haugh is very accommodating and pleasant!!! More

by tgwjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for the kind words! We're glad to know Nathan and our team at Flagship Motorcars of Lynnfield have been able to provide you with top-notch service. Here's to many more years together!

August 05, 2023

Nathan is an exceptional service representative at an outstanding dealership. He is professional and courteous and an asset to Herb Chambers Lynnfield. More

by goodman_cheryl@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the 5-star rating! We're pleased to hear that Nathan provided you with great service during your visit to Flagship Motorcars of Lynnfield. We appreciate your feedback and see you again!

Aug 07, 2023 -

goodman_cheryl@msn.com responded

Nathan’s 5 star review was well earned.

August 05, 2023

Top notch staff and service,Nathan my service advisor went over and above to resolve a problem with my car. He did a great job. Hi five to Nathan and Flagship. More

by sonvozella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're so glad to know that Nathan went above and beyond for you at Flagship Motorcars of Lynnfield! Thanks for the high five; we'll make sure it gets passed along! Safe travels in your vehicle!

August 03, 2023

Not very upscale waiting area. Other dealerships have manicure services, food options, private offices, etc. More

by nricciardelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Flagship Motorcars of Lynnfield responded

We appreciate your feedback on our waiting area. We're always looking for ways to improve and offer a more comfortable, upscale experience for our customers. Your suggestions are valuable and will be taken into consideration as we continue to enhance our services. If you have any other thoughts or concerns, please don't hesitate to reach out directly! Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

August 03, 2023

Always the best service! Only company I use that follows up and shows attention to details. Wish they offered Medical services! More

by BurttPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for your loyalty and for choosing Flagship Motorcars of Lynnfield for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

August 01, 2023

Really satisfied with the customer service and keeping me informed. Stephen understands the value of customer’s time and ensures to provide full attention to customers’ need and does his research to provide More

by Kal's Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for the positive review! We're delighted to hear that you had a positive service experience with Stephen at Flagship Motorcars of Lynnfield. We'll see you again!

July 28, 2023

Auto picked up & returned in a timely manner. Service performed on all necessary issues to my satisfaction. More

by Rich.Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Rich, we're pleased to hear that you were satisfied with the timely and efficient service at Flagship Motorcars of Lynnfield. We appreciate your feedback and hope to see you next time! Safe travels!

July 27, 2023

I always receive exceptional customer service from Steven Lopes at Flagship Motorcars in Lynnfield. He goes over and above my expectations. Stephen is professional, listens well, and provides valuable insigh More

by Kchecicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Flagship Motorcars of Lynnfield responded

It's great to know that Steven Lopes and our team at Flagship Motorcars of Lynnfield consistently provide you with exceptional service experiences. We appreciate your loyalty and look forward to continuing the same level of care on your future visits as well!

Jul 27, 2023 -

Kchecicki responded

Flagship Motorcars of Lynnfield is not just a Mercedes dealership -- It is a trusted brand where you are taken care of from end to end, no matter what. There are many examples . . . I drive my car in for service and I am met by 2 - 3 men. The first person takes my car to the service department, another person escorts me to his office where he quickly fills out a form, verifies my license, and shows me a brand-new courtesy car. A third person introduces me to Steven Lopes, a highly valued and trusted authority, who answers all my questions regarding work to be done on my Mercedes, and then I happily depart. What's not to love?

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