Ciocca Chrysler Dodge Jeep Ram of Flemington
Flemington, NJ
Filter Reviews by Keyword
By Type
4,092 Reviews of Ciocca Chrysler Dodge Jeep Ram of Flemington
This was the second time in about 1. 5 years that I went to Ciocca Jeep in Flemington. The first time I went, I test told the sales person I was interested in the Grand Cherokee L. On the 5 years that I went to Ciocca Jeep in Flemington. The first time I went, I test told the sales person I was interested in the Grand Cherokee L. On the test drive they told me they messed up and brought the regular Gran Cherokee. (First mess up.) After the test drive, I told him I didn’t like the vehicle as it was comfortable for me. He the asked if we would be interested in the Wagoneer. I told him that it is more than I wanted to spend, but he insisted there were “amazing lease deals”. I agreed to go over numbers, as long as it didn’t take long. To make a long review longer, the unprofessionalism by the management team was something I’ve never experienced before. The manager Ahmed was walking around the showroom on his cell phone and never once even came up to me to say hi, despite walking behind my chair several times. I was also the only customer at the time. After about an hour of waiting for prices,, I was about to get up and leave. That’s when the salesman got up and went back to the managers area. I heard the manager ask “is your guy serious or no”. The salesman came back with prices more than double what he unofficially quoted me on the lot. Horrible experience. Fast forward to a few weeks ago. I decided to give the dealership a second chance, but this time for a family member. A family member was in need of a new vehicle and saw a used Grand Cherokee L listed for $34,900 on the website and $33,369 on the sticker posted on the window. I was told by the salesperson that there might not be much room to negotiate because the cars newer to the lot. After the test drive, we got the price fairly quick, but it was the exact price listed on the sticker. They showed me the price breakdown and they had the original price listed around $38,500 discounted to $33,369. Even the salesperson was confused at fist and had to get clarity from the manager to make sure the price was correct. So the sticker price was $33,369, the online price is listed as $34,900 but they were trying to manipulate the price by saying I was getting over $5,000 off. No where was $38,500 listed, not even on the market price. I was so angry that I had to get up and walk out again. This dealership is being ran by your stereotypical manipulative car sales. There’s a reason why I’ve been told by a lot of people lately not to go there. I also made sure to let the people I know in the car market to stay far away. I have bought several vehicles from Flemington Car and Truck Country. Unfortunately, when Ciocca took over things seem to have changed for the negative. Never again would I go back to them, which is extremely disappointing considering I have always done business before Ciocca took over. More
Absolutely phenomenal experience purchasing my new truck from this dealership! From start to finish, every person I interacted with — from my salesperson to the finance manager to the dealership manager — w from this dealership! From start to finish, every person I interacted with — from my salesperson to the finance manager to the dealership manager — went above and beyond to make the entire process smooth, stress-free, and genuinely enjoyable. I came in facing a tough situation, juggling two problematic trucks and unsure how I was going to move forward. These guys stepped up in a big way. They listened, strategized, and worked relentlessly to get me out of a bind and into a brand-new 2025 Ram. Even while one of my older trucks was in their service department for an extended period, I was kept updated throughout and treated with real care and respect — like part of their family. The level of communication and customer service was exceptional. If you're looking for a dealership that truly delivers — not just in sales, but in service, empathy, and results — this is it. Ask for Jordan, the smiling young gentleman who walked me through the process with confidence and professionalism. The entire team came together and made what could’ve been a nightmare into one of the best dealership experiences I’ve ever had. Highly recommend — 10/10! More
I don't think we'll ever go to another dealership! Our experience was amazing! After going to several other places & getting the runaround, We was referred to Ciocca! We went and looked around, just t Our experience was amazing! After going to several other places & getting the runaround, We was referred to Ciocca! We went and looked around, just to see what they had. We fell in love with a truck & inquired. We met Jordan - He listened to us, knew what we wanted, and was straight up! No xx! He was able to get us the truck of our dreams! Amazing experience! Will always go there 1st from now on! More
From the moment we walked into the dealership we were greeted by Jordan who was fabulous he helped us through the process until we decided to buy our new car the staff was excellent greeted by Jordan who was fabulous he helped us through the process until we decided to buy our new car the staff was excellent More
Ciocca is one of the better dealership experiences that I’ve had. Everyone that I’ve talked to on the phone and in person at their service department is extremely professional and friendly. They serviced m I’ve had. Everyone that I’ve talked to on the phone and in person at their service department is extremely professional and friendly. They serviced my car quickly and thoroughly. I highly recommend. More
Everyone was extremely helpful and super supportive of helping me out during this difficult transition. I’m super grateful of everything they were able to do for me. I felt like an actual respected custom helping me out during this difficult transition. I’m super grateful of everything they were able to do for me. I felt like an actual respected customer. Customer service was excellent. More
Great car leasing experience. Jordan was very knowledgeable and helpful. I felt at ease and taken care of. Thank you for such an easy and positive experience! Jordan was very knowledgeable and helpful. I felt at ease and taken care of. Thank you for such an easy and positive experience! More
Had tire pressure and speed sensors replaced on 5/26 before driving back home to WNC (766 miles) Halfway through trip all warning lights for speed sensor came back on disabling cruise control! Now have before driving back home to WNC (766 miles) Halfway through trip all warning lights for speed sensor came back on disabling cruise control! Now have to go to my dealership to get it fixed, again. Very frustrated! People were nice and TPMS works now! But 3 hours of driving with no cruise for interstate is frustrating. Not to mention staring at the ABS, 4 wheel drive and traction control warnings for the remainder of the last 380 miles is a little frightening. More


























