Fletcher Chrysler Dodge Jeep RAM

This dealership was great to deal with. I submitted an offer for the vehicle I purchased online. Within 10 minutes I had an answer from Brad. I visited the dealership the next morning and we test drove th offer for the vehicle I purchased online. Within 10 minutes I had an answer from Brad. I visited the dealership the next morning and we test drove the car and worked on the final details of the sale. They were patient with me while I worked out some unforseen issues with my financing. Overall I had a wonderful experience. This is also the first Chrysler product I have ever owned so it left a great impression. More

They gave me an excellent treatment, very polite and make you feel very relax, and for me was very important, because it was my first new car, so I can laid-back because I know everything's been taken care. you feel very relax, and for me was very important, because it was my first new car, so I can laid-back because I know everything's been taken care. More

I was very impressed with their ability to work with me on the price of my Jeep. They worked with me till they could get the price down to what I could work with. Mike was very friendly and I never once fe on the price of my Jeep. They worked with me till they could get the price down to what I could work with. Mike was very friendly and I never once felt like I was being pressured into buying. More

Shifter interlock on my Dodge Charger broke leaving the car undriveable. The Charger was towed to the dealer, repaired the next morning and delivered to my house. These guys treat me like a king and the se car undriveable. The Charger was towed to the dealer, repaired the next morning and delivered to my house. These guys treat me like a king and the service is second to none. I don't bother to go anywhere else when looking for a car or getting service. More

This dealership has so many things that I consider outstanding. The first is their web presence. It is outstanding!! I have been looking for a Didge Pick-up truck for the last six months, theri web si outstanding. The first is their web presence. It is outstanding!! I have been looking for a Didge Pick-up truck for the last six months, theri web site is better thans Dodge's in regards to trucks. Since I work and use computers daily this is one of the areas that I rate a company on. If their web presence is lacking or sub par what else is? In this case nothing was. Dick was very personable and very knowledgeable. He brought two trucks up for me to look at. He was willing to spend the time as I repeated the same questions about the trucks over and over again. He helped make the experience totally hassle free. Just as their web presence is outstanding so is every person that I have met. Thank You Flecther More

It was a pleasure working with Jason and his team. Jason provided information that I asked for and additional information when it was necessary. I will recommend Jason to others andI will buy from the Fran provided information that I asked for and additional information when it was necessary. I will recommend Jason to others andI will buy from the Franklin dealership in the future. I am very pleased with the Jeep I purchased from them. More

Charles Barr is the primary factor for me giving this dealership the best rating possible in all areas. Also, I was very impressed with the high degree of professionalism that I observed and experienced dealership the best rating possible in all areas. Also, I was very impressed with the high degree of professionalism that I observed and experienced at the showroom and every single interaction with both dealership staff and customer. Sincerely, Clement Harmon More

The staff that I worked with were all extremely friendly and professional. I never felt the usual hard sales pressure that is typical from a car dealership. They also were very diligent in finding exactly and professional. I never felt the usual hard sales pressure that is typical from a car dealership. They also were very diligent in finding exactly what I wanted in my new vehicle even though I wasn't exactly sure what that was when I first came into the dealership. More

I could not have asked for a better salesman! Mr Giles treated me like family when he accepted my hug when he sold me my 300. I didn't really believe I was able to purchase a vehicle since my bankruptcy, treated me like family when he accepted my hug when he sold me my 300. I didn't really believe I was able to purchase a vehicle since my bankruptcy, but with the help and determination of Mr Giles, I got the car of my dreams. The atmosphere at Fletcher's was warming, even on that cloudy day. I was not pressured to buy anything, but was shown the car I wanted and was put in it at the end. Of course any car purchase will hit you in the wallet, but Mr Giles was able to get the me into the price range I was willing to pay without any trouble. I will definitely be a repeat customer and even reccomend friends and family. More

I was blown away by the level of personal service and commitment to your customers (in this case me) and consider this one of my all-time best vehicle purchase experiences. The vehicle I originally came commitment to your customers (in this case me) and consider this one of my all-time best vehicle purchase experiences. The vehicle I originally came to Fletcher's to look at was not exactly what I had in mind, but by the time we were done with the small additions it was exactly what I was looking for. That is personal service. Thanks to Dick Giles and the staff at Fletcher's. Mike Nellinger More