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Fletcher Jones Audi - Service Center

Chicago, IL

4.5
447 Reviews

447 Reviews of Fletcher Jones Audi - Service Center

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October 01, 2014

Outstanding My experience time and time again has been outstanding. No complaints, must commitment, teamwork, and communication. My service representative, T More

by DEMARCO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
September 30, 2014

Excellent service Great customer service; efficient work and service; took car on short notice and performed work within agreed upon timeframe. Clean job. Good follow u More

by ddzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Basich
September 30, 2014

Top notch service The dealership is very attentive, professional, and courteous. They take care of the customers and make you feel like your business is wanted. This More

by CraigStacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dudczyk
September 26, 2014

Service A+++ Niko & Jon exceed expectations. Niko traded cars with me in order to take the car in for service! Would recommend to friends and family! More

by sardegwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ralis
September 25, 2014

Thank you Danny is an amazing Audi representative! He always make sure that the experience is the best. I would definitely would come back and he is one of More

by aamarante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
September 24, 2014

FJ audi William is the best service agent I've ever worked with at any dealership. He gets what I need done in a quick and cost effective manner. More

by Danny1323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
September 24, 2014

Audi Experience Jon worked us thru what was a very confusing process as part of this repair was being done as part of an auto accident. Great to work with More

by vosslerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joh Ralis
August 29, 2014

Tire repair & scheduled service As usual, Tim is outstanding. Service is always easy, and tim knows me, my car, and how to make the experience as easy as possible. Thanks. More

by ericrempel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
August 29, 2014

Really nice greeting, kept us informed throughout the day. Greeted politely by name, kept informed throughout day on status of service, everything explained. Just what a high-end experience should be. This i More

by the hoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
June 04, 2014

Great experience! This service center is a model for all others. Tim was fantastic, and the entire experience was as good as it gets. the waiting area is comfortable, a More

by bcannon1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 07, 2014 -

Fletcher Jones Audi responded

Thank you for sharing your experience of our Service Center and Tim M. We are glad to hear you are enjoying our new updated service software. Continue to enjoy your Audi. Niko GM

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