"Chris and Mark "
A good friend referred us to Fletcher-Jones- he said it was a top notch Audi dealership, and he sure was right. We were warmly greeted by staff and advised that someone would help us shortly. Within moments, Lorenzo came by and gave a good introduction to Audi vehicles. We were a bit apprehensive, as we have owned Acura’s for the past twenty years. Lorenzo answered our many questions -was very friendly and knowledgeable, and made us confident that we decided correctly on the Q5. He was not pushy about up-selling us features we did not need, and was willing to bargain down the cost to one that was comfortable for our budget. He sat with us for another half hour, helping us set up the various tech features, and made sure we understood everything before driving away with our new vehicle. Lorenzo is an outstanding employee!! The only issue was the long wait for financing-at least 1+ hours That said, once we were able to meet with him, , we had a good experience.
- Papa Nala
The primary reason i return to the dealership is the exceptional service and counsel I receiver every time from Tony Prusak about the care of my S7.
Employees Worked With
Other Employees :
"Outstanding Service, Channing Greene "
Purchasing a vehicle on itself is a stressful experience, locating and making the purchase of a used vehicle from another state without physically being there is a whole new level of stress. Channing, by far was the ideal salesperson that consumers hope and wish to connect with during this important decision process. From the get-go Channing, was right on top of his game, no pressure or rush, he listened to me, made the process easier, communicated periodically, professionally and quickly, no games and the final price was exactly as negotiated with no surprises. Channing went above and beyond from the first conversation we had about the vehicle to helping me arrange the shipment of the car. What makes Channing special and awesome at his job, the fact that he is a car guy/enthusiast and understands how customers feel about these purchases. There is not enough good things that I can say about Channing and Fletcher Jones Audi for their outstanding service. I hope customers looking to purchase a vehicle will turn to Channing and Fletcher Jones and experience this level of service that is a rarity in this time and age. Thank you again...