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Fletcher Jones Audi

4.9

577 Lifetime Reviews

1523 W. North Avenue, Chicago, Illinois 60642
Call (312) 628-2357

Top Reviewed Employees

Channing Greene, Audi Brand Specialist, Fletcher Jones Audi

Channing Greene

Audi Brand Specialist
5.0
Tim Mettille, Service Advisor, Fletcher Jones Audi

Tim Mettille

Service Advisor
5.0
Ravinder Dhiman, Audi Brand Specialist, Fletcher Jones Audi

Ravinder Dhiman

Audi Brand Specialist
5.0
Melinda Speer, Audi Brand Specialist, Fletcher Jones Audi

Melinda Speer

Audi Brand Specialist
5.0

Latest Reviews

June 16, 2019

"Chris and Mark "

- Chgofert

A good friend referred us to Fletcher-Jones- he said it was a top notch Audi dealership, and he sure was right. We were warmly greeted by staff and advised that someone would help us shortly. Within moments, Lorenzo came by and gave a good introduction to Audi vehicles. We were a bit apprehensive, as we have owned Acura’s for the past twenty years. Lorenzo answered our many questions -was very friendly and knowledgeable, and made us confident that we decided correctly on the Q5. He was not pushy about up-selling us features we did not need, and was willing to bargain down the cost to one that was comfortable for our budget. He sat with us for another half hour, helping us set up the various tech features, and made sure we understood everything before driving away with our new vehicle. Lorenzo is an outstanding employee!! The only issue was the long wait for financing-at least 1+ hours That said, once we were able to meet with him, , we had a good experience.

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Employees Worked With

June 12, 2019

"Super Service"

- Papa Nala

The primary reason i return to the dealership is the exceptional service and counsel I receiver every time from Tony Prusak about the care of my S7.

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Employees Worked With

Other Employees : Tony Prusak

June 10, 2019

"Outstanding Service, Channing Greene "

- dakroub

Purchasing a vehicle on itself is a stressful experience, locating and making the purchase of a used vehicle from another state without physically being there is a whole new level of stress. Channing, by far was the ideal salesperson that consumers hope and wish to connect with during this important decision process. From the get-go Channing, was right on top of his game, no pressure or rush, he listened to me, made the process easier, communicated periodically, professionally and quickly, no games and the final price was exactly as negotiated with no surprises. Channing went above and beyond from the first conversation we had about the vehicle to helping me arrange the shipment of the car. What makes Channing special and awesome at his job, the fact that he is a car guy/enthusiast and understands how customers feel about these purchases. There is not enough good things that I can say about Channing and Fletcher Jones Audi for their outstanding service. I hope customers looking to purchase a vehicle will turn to Channing and Fletcher Jones and experience this level of service that is a rarity in this time and age. Thank you again...

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Indoor Customer Parking
  • Pet Friendly
  • Quick Lube
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
  • Children's Play Room