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Fletcher Jones Audi - Service Center

Chicago, IL

4.5
447 Reviews

447 Reviews of Fletcher Jones Audi - Service Center

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May 30, 2014

Excellent Service Tony was great! I appreciated his honesty and dedication towards providing excellent customer service. The service staff were informative and did ever More

by KAJ1743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusick
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your review of our Service Center here. We strive to provide the best service for our clients and to best represent the Audi brand. Niko GM

May 23, 2014

audi service Professional, courteous, and accurate. Can't ask for much more. This is a review of all the service I have received from this dealer on my 2010 audi s More

by malcolmallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
Jun 10, 2014 -

Fletcher Jones Audi responded

We are happy to hear you are a loyal client to our Audi Service Center. Thank you for allowing us to continue to earn your business. Niko GM

May 21, 2014

Service My service representative was helpful and had excellent customer service skills. All my service issues were addressed promptly and professionally. M More

by joecoronna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzales
Jun 10, 2014 -

Fletcher Jones Audi responded

We are happy to hear you had a great experience while visiting our Service Center. Niko GM

May 21, 2014

Warning Lights We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem an More

by nrsmha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ralis
Jun 10, 2014 -

Fletcher Jones Audi responded

We are so pleased to hear your experience was excellent while in our Service Center. Thank you. Niko GM

May 18, 2014

Jon Ralis has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world clas More

by Sblocker11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ralis
Jun 10, 2014 -

Fletcher Jones Audi responded

We sincerely thank you for taking the time to review your experience in our Service Center. We will pass your kinds words on to Jon R.. Niko GM

May 17, 2014

1st timer Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write More

by omcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Jun 10, 2014 -

Fletcher Jones Audi responded

We greatly appreciate you reviewing our service center. Niko GM

May 16, 2014

Audi Service I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was More

by mburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your review of our Service Center and Tony P.. We try our very best to accommodate each of our clients. Niko GM

May 14, 2014

Great service as always Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready f More

by EricWolff5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jun 10, 2014 -

Fletcher Jones Audi responded

Thank you for reviewing your experience in our Service Center. We are pleased to hear that Tony P. takes such good care of his clients. Niko GM

May 10, 2014

Like always great service Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierien More

by meech1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jun 10, 2014 -

Fletcher Jones Audi responded

We are happy to hear you have your Audi serviced here at Fletcher Jones. We greatly appreciate our loyal customers. Niko GM

May 09, 2014

Excellent Service Tony Prusak and his team go above and beyond to provide me with excellent service every time I come to have my car serviced. This is not even the dea More

by danarenee2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Jackson
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your kind review of our Service Center. Tony P. is always striving to provide the best customer service experience. Niko GM

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