Fletcher Jones Motorcars of Fremont
Fremont, CA
Filter Reviews by Keyword
By Type
938 Reviews of Fletcher Jones Motorcars of Fremont
Custom Order- E63 AMG S Model I knew I wanted an E class car, downsizing from my S class, but was not sure if I wanted a 550 or an E63 AMG model. Without "overselling" Kate explai I knew I wanted an E class car, downsizing from my S class, but was not sure if I wanted a 550 or an E63 AMG model. Without "overselling" Kate explained the cars and took me on a test drive, and by the time we were done I was sold on the powerful E63. From the introduction on day one, to the price negotiation (which was painless) to the delivery exactly as promised, Kate and Fletcher Jones are first class. Very friendly, and true to their words, I will be buying my future MBZ cars at Fletcher Jones. I live much closer to another dealer, but have heard mixed reviews, I would recommend anyone looking for a new MBZ give Kate Decosta a call first. More
thank you Sam Sam went above and beyond customer service. Very patient and educated us on features of our new car. We will look for him again in the future. Love hi Sam went above and beyond customer service. Very patient and educated us on features of our new car. We will look for him again in the future. Love his work ethics More
Excellent Customer Service Excellent customer service. Sam Wali attended to us the whole time we were at the dealership from the 1. Appraisal of our car, 2. Trade-in, and; 3. S Excellent customer service. Sam Wali attended to us the whole time we were at the dealership from the 1. Appraisal of our car, 2. Trade-in, and; 3. Shopping for a car and pricing, and; 4. Purchase of another vehicle from the Fletcher Jones Motor Cars dealership. Sam provide is simply the very best Salespeople I have ever met. Thank you so very much. More
Customer Service A+ Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the jo Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the job done. Complete professionals and that is why I'm a return customer. More
Your In Good Hands W/Marvin Ledesma Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility the car was in process of being sold. Since the car was in process of closing a deal, I was discourage to test drive the car but Marv insisted to just test it out anyways. He said, "who knows, they might back out and change their mind so it doesn't hurt to drive it real quick." And so it happen, I drove it and I fell for the car but was broken hearted cause the car was sold when I got back to the lot. But like a super hero Marv stated he would do something else and try to work me into a BRAND NEW car instead. He worked out the numbers, provided me with informative features about the new model, took it for a spin and then sat with AJ. Final result = BOOM, I came in expecting less and left with something better and more. I was able to treat myself to a new car with the help of Marv and his magic. I highly recommend you guys go here if your in the market for a car.... go see Marv and AJ!!! They will provide you with excellent customer service. More
Marvin is the best! Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow u Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow up has been superior! I will only refer Marvin and Fletcher Jones to anyone buying a Mercedes. Thank you Marvin - you are terrific. More
Great car buying experiences with Faruq and Fatima Came into the dealership after i saw the online listing that they have the E350 sedan that matches what i need. Faruq worked with me and get the perfe Came into the dealership after i saw the online listing that they have the E350 sedan that matches what i need. Faruq worked with me and get the perfect deal i've been looking for. He spent a lot of time to consult with his manager trying to get to the price i wanted. he also spent extra time waiting for me in the showroom while i was finishing the paperworks with the finance team. This is the 2nd time i made a purchase with Faruq and i came out the dealership as a happy camper. More
sale service Excillent service. We were very happy with the service that they provided. Sam Wali was very detail when showing us the car we looking for. I would Excillent service. We were very happy with the service that they provided. Sam Wali was very detail when showing us the car we looking for. I would prefer my friend to Sam for buying a car. More
pleasant car buying experience with Tomasz We recently purchased a car from fletcher jones dealership and our salesman was Tomasz. The whole process from end to end was very smooth with excelle We recently purchased a car from fletcher jones dealership and our salesman was Tomasz. The whole process from end to end was very smooth with excellent custoemer service. Though we had to wait for 5 months upon pre-order, I would say this was one of my best experiences in car buying. More
Great expereince with Tom Hamid and the dealership Came into the store looking for a 7 seater. Had test driven some other luxury cars and wasn't certain if I would find what I was looking for in the pr Came into the store looking for a 7 seater. Had test driven some other luxury cars and wasn't certain if I would find what I was looking for in the price range in the per-owned section. Tom figured out our needs and found us just what we were looking for. He is helpful, friendly and offers great prices. More




