Fletcher Jones Motorcars of Fremont

My experience at Fletcher Jones what supurb! I was immediately greeted by Tom Mohammadi, at the entrance and he showed me several cars in my price range. After the test drive he did everything to acco immediately greeted by Tom Mohammadi, at the entrance and he showed me several cars in my price range. After the test drive he did everything to accommodate me; discussed the warranty, discussed all of the features of the car and even allowed me to meet and discuss with the Sales Manager, Mike Ramish, who ultimately let me take the car for the day for a day long test drive! Overall completely blown away and impressed with the level of customer service and attention to detail. If you are in the market to purchase a car don’t waste your time on other lots, Mercedes Benz of Fremont/Fletcher Jones is top notch and are full chalk full of excellent sales professionals. I look at Car Salesmen completely differently now. Thank you Fletcher Jones, Tom & Mike. More

Mike's excellent skills helped me selecting the right car for the budget that I can afford. He is very honest and helped me with every detailed that I needed to know about the care and finance. I strongl car for the budget that I can afford. He is very honest and helped me with every detailed that I needed to know about the care and finance. I strongly recommend him to all. More

Walking into the dealership was skeptical, We've been to a few dealerships & all seems the same until we walked in to Fletcher Jones Mercedes in Fremont. The experience we had there was amazing. Right to a few dealerships & all seems the same until we walked in to Fletcher Jones Mercedes in Fremont. The experience we had there was amazing. Right from the start, Mike Hamish was very personable & was willing to work with you ( thinking outside the box & presented many options), The dealership is very fortunate to have a person like him. We were introduce to Tom in Sales (knowledgeable of the cars), AJ in Finance (who has personal contacts with the banks & helpful in closing the deal & Ray Wahab (willing to do what it takes to service the client). We've had the opportunity to choose & select the car that we wanted. All of them were instrumental in us walking out with a new 2013 E350. Thank you for making it seamless & that's what car buying experience should be like everywhere else. You can certainly expect no pressure, comfort & ease of buying a new or used car at Fletcher Jones Mercedes in Fremont. Personal connections is what we've made at the dealership!! Thank you again for the amazing experience!! More

Over all not bad. I do not look forward to the buying experiences but all in all this was fairly painless. i found the car I was looking for. experiences but all in all this was fairly painless. i found the car I was looking for. More

There was no pressure at all and George Loh was so friendly and informative. We bought the car right there and then! We couldn't be more happy with our choice! We love our new 2012 Mercedes E350... friendly and informative. We bought the car right there and then! We couldn't be more happy with our choice! We love our new 2012 Mercedes E350...Gorgeous! Ask for George Loh! Such a sweet man and really took the time to answer our questions without a smidgen of pressure...We liked that. Robin and Kevin More

My experience at Fletcher Jones of Fremont was great. Tom Hamid was very knowledgeable, polite, professional, and respectful. He took a great deal of time explaining all of the different features of my Tom Hamid was very knowledgeable, polite, professional, and respectful. He took a great deal of time explaining all of the different features of my car which helped me in making my decision to buy my car and do so from this dealership. I visited another Mercedes dealership and didn't receive nearly the same amount of information about the car I was test driving. Tom emailed several videos explaining some of the car's features. He followed up with me several days after the sale was complete to make sure I was happy and make sure I didn't have any questions. Mike Hamish was also polite and respectful in negations with selling my old car to the dealership. Being a female and buying a car on my own was an interesting experience. However, Fletcher Jones of Fremont made me feel very comfortable. More

Mike Alkaddoumi, my salesman, was very professional and knowledgeable about the Mercedes E350W. He was a pleasure to work with, not pushy and very easy to work with. It seems whatever I requested of him, l knowledgeable about the Mercedes E350W. He was a pleasure to work with, not pushy and very easy to work with. It seems whatever I requested of him, like price or accessories, he was able to accommodate. Grilling him about every detail lead me to realize how patient and very kind he was. At first, I didn't really think I was going to buy a Mercedes, but Mike convinced me of E350W's value, luxury, and it's many safety protection features. I'm very happy about my purchase so far and would buy another car from Mike in a heartbeat. More

Mike Alkaddoumi and Joe Haddad were friendly, nice and very professional with helping us. They Knew exactly what we want and they deliver. I am very please with the service of your employees. Thank you very professional with helping us. They Knew exactly what we want and they deliver. I am very please with the service of your employees. Thank you so much Wardeh Asfour and Salim More

My purchase of a 2006 CLK350 at Flectcher Jones Fremont was quite simply the best car buying experience I have ever had. I purchased the vehicle before it was detailed or has any work done on it and t was quite simply the best car buying experience I have ever had. I purchased the vehicle before it was detailed or has any work done on it and the entire buying process was based on the promises made by the sales team. They not only delivered on every promise they made, they actually went beyond that. I truly appreciate Sam's professionalism, knowledge and his ability to honor all the commitments he's made. I would also like to thank Mike Ramish (Sales manager), Greg Nichols (Used Car Manager) and Joe DeFreitas (Service Adviser) for their effort and involvements in making the entire process a pleasant and enjoyable. More