Fletcher Jones Motorcars - Service Center

When it was determined they needed to keep our vehicle overnight they got us a loaner quickly. No wait when picking up. Car brought out immediately overnight they got us a loaner quickly. No wait when picking up. Car brought out immediately More

KATELYN TRUONG ALWAYS DELIVERS EXCEPTIONAL SERVICE. I WILL NOT HAVE ANYONE ELSE SERVICE MY 3 VEHICLES OTHER KATELYN. I TRUST HER RECOMMENDATIONS SHE OFFERS DURING SERVICE WILL NOT HAVE ANYONE ELSE SERVICE MY 3 VEHICLES OTHER KATELYN. I TRUST HER RECOMMENDATIONS SHE OFFERS DURING SERVICE More

My service advisor Derby took care of me as usual. Car came back as promised. He explained what was being done. Dropping off the car was a breeze. came back as promised. He explained what was being done. Dropping off the car was a breeze. More

AJ IN THE SERVICE JOB WAS AMAZING. TOOK CARE OF EVERYTHING AND SUCH A PLEASURE TO WORK WITH. FRIENDLY, HONEST AND COMMUNICATED THE STATUS OF MY CAR PROMPTLY EVERYTHING AND SUCH A PLEASURE TO WORK WITH. FRIENDLY, HONEST AND COMMUNICATED THE STATUS OF MY CAR PROMPTLY More

Excellent sale and knowledge team working very friendly and service excellent I recommend to work with Fletcher Jones Mbz dealer and I am customer for 25 years Thank you and service excellent I recommend to work with Fletcher Jones Mbz dealer and I am customer for 25 years Thank you More

Tony serviced my car, it was not drivable, and cost of repair was more than i wanted to pay. He had referred me to Thomas Carnevale because we knew this day was coming. Thomas found me the perfect car an repair was more than i wanted to pay. He had referred me to Thomas Carnevale because we knew this day was coming. Thomas found me the perfect car an glc 300 and I was never pressured over the past year. tony has serviced my car for more than 10 years and is the reason I purchased another Mercedes and not another Make of car. Whenever I need service he handles it professionally and quickly, making me feel comfortable and providing a a loan car so I am not left without transportation. Tony is the best. More

Very kind and care for the client concerns. Very professional went above and beyond her way to make sure I was taken care of and my car being maintain with the best service. professional went above and beyond her way to make sure I was taken care of and my car being maintain with the best service. More

Great communication, exactly on time, gave offered discount. Mario has been consistent with each visit. We have two Mercedes-benz we bring for service.we have been customers since 1996 when Thomas Car discount. Mario has been consistent with each visit. We have two Mercedes-benz we bring for service.we have been customers since 1996 when Thomas Carnavale sold us our first mbz at Fletcher. Always exemplary experience over quarter century. Thank you. John Evans. More

When they couldn't let me have a loaner car due to me DL was expired, due to DMV pandemic restrictions, Randy Lemus offered to send someone over to my house to pick up my car to do the service, and I was v was expired, due to DMV pandemic restrictions, Randy Lemus offered to send someone over to my house to pick up my car to do the service, and I was very pleased. More

Leslie Lorenson is amazing ! We have had Leslie as our rep for years hands up she is the Best of the BEST ,most caring ,sincere, knowledgable representative, we travel just a bit further just because of rep for years hands up she is the Best of the BEST ,most caring ,sincere, knowledgable representative, we travel just a bit further just because of her excellent service. More