Fletcher Jones Motorcars - Service Center

Outstanding service The service at Fletcher Jones is always outstanding! The ease of having your car serviced while on a trip and utilizing the airport shuttle puts Fletc The service at Fletcher Jones is always outstanding! The ease of having your car serviced while on a trip and utilizing the airport shuttle puts Fletcher a cut above the rest! More

Complementary check point eval Laura and Gio were superb. Outstanding service and care. Came in for a checkpoint service just to see if I need to be aware of anything. Good to kn Laura and Gio were superb. Outstanding service and care. Came in for a checkpoint service just to see if I need to be aware of anything. Good to know I will need new brake pads in the near future. More

Tire Replacement Katelyn is the BEST service advisor!! I wouldn't use anyone else!! If I ever buy another Mercedes I'll travel to Newport Beach just to interact with K Katelyn is the BEST service advisor!! I wouldn't use anyone else!! If I ever buy another Mercedes I'll travel to Newport Beach just to interact with Katelyn. More

Excellent service advisor Jean Y. was courteous, knowledgeable and efficient. Other people were also right there to help me and directed what my next step was. I like the way Jean Y. was courteous, knowledgeable and efficient. Other people were also right there to help me and directed what my next step was. I like the way they communicated the service process, testing and emailing with clear info and no negative surprises. More

great thanks its great thanks...its always great I just have NO idea why every time I take my car in for service I have to waste my time doing one of these, if t its great thanks...its always great I just have NO idea why every time I take my car in for service I have to waste my time doing one of these, if there was every an issue I would call, but its always perfect so PLEASE stop asking these are time consuming and its NOT my job to fill these out fletcher jones is the best on the planet NOW for the 10000 time....STOP asking the same question...its never bad ever... THANK YOU More

Great service as always from Katelyn. Always extremely helpful and friendly. Would definitely come back to visit the shop again. Service was quick and efficien as always from Katelyn. Always extremely helpful and friendly. Would definitely come back to visit the shop again. Service was quick and efficient. More

Amazing !! Working with Katelyn is amazing and so easy after leaving my vehicle at the airport shuttle. Everything was completed as promised and my car was retu Working with Katelyn is amazing and so easy after leaving my vehicle at the airport shuttle. Everything was completed as promised and my car was returned back for me to pick up at the airport shuttle upon completion of my trip. More

Joanna Companioni is Amazing, Knowledgeable, and Fast! I have been working with Joanna as my service advisor for awhile now and I have to say it is refreshing to have a female service advisor. I never rea I have been working with Joanna as my service advisor for awhile now and I have to say it is refreshing to have a female service advisor. I never realized the difference it makes, she is super friendly, knowledgeable, explains everything in detail and has excellent Typing skills! After purchasing over 20 cars in my life and dealing with men who take forever inputting data, I never knew how much time was wasted that I can never get back. Also, Joanna knows I am demanding when it comes to my vehicle and I like my skid plates taped up to avoid any potential scratches and she always accommodates. I think all the service advisers should be female now or at least everyone working behind those desks should be required to input data at least 50 WPM. Thank you again Joanna. More

Efficient Service B satisfactorily performed after leaving vehicle at airport shuttle lot. Excellent email communication during and following service. Great peo Service B satisfactorily performed after leaving vehicle at airport shuttle lot. Excellent email communication during and following service. Great people at shuttle park, including driver and office personnel. More

Service Steve Bates bends over backwards! He makes the experience effortless, as soon as I walked in he knew what to do and took over the whole situation Steve Bates bends over backwards! He makes the experience effortless, as soon as I walked in he knew what to do and took over the whole situation More