Fletcher Jones Motorcars - Service Center
Newport Beach, CA
869 Reviews of Fletcher Jones Motorcars - Service Center
Amazing service, evertime. Ray is the best. Thank you. Detailed, fasr, and friendly service. All sales team were excellent. Highly recommended. Will buy another Mercedes from Ray is the best. Thank you. Detailed, fasr, and friendly service. All sales team were excellent. Highly recommended. Will buy another Mercedes from them. The best dealer. More
satisfying experience Always a satisfying experience to have Fletcher Jones Motorcars , service the vehicle that was purchased from the same firm. Contininity in sales, ser Always a satisfying experience to have Fletcher Jones Motorcars , service the vehicle that was purchased from the same firm. Contininity in sales, service and occasional visits for minor issues as well as car washes is most gratifying. More
My 50k experience I just have my 50K service back in November. After driving 199 miles, now out of my factory warranty my engine light came on (saying pull over, stop v I just have my 50K service back in November. After driving 199 miles, now out of my factory warranty my engine light came on (saying pull over, stop vehicle and keep engine running). My wife took the vehicle back to the dealership and they replaced the battery at no charge. I will continue to be a loyal customer and service my vehicle at Fletcher Jones Mercedes. More
Great service Nice people working to give you a loner. Everything was made in a short time even though there were really busy with lots of customers to serve. Nice people working to give you a loner. Everything was made in a short time even though there were really busy with lots of customers to serve. More
Excellent service I received friendly and courteous service from all the employees, especially Laura Orr, when I brought my E350 in for my yearly maintenance. I will d I received friendly and courteous service from all the employees, especially Laura Orr, when I brought my E350 in for my yearly maintenance. I will definitely recommend this dealership to my friends. More
Excellent Service Nice and easy to get done. No Problems and great communication! Employees were amazing! Keep up the good work over there you all!! Thank you! Nice and easy to get done. No Problems and great communication! Employees were amazing! Keep up the good work over there you all!! Thank you! More
Exceptional service Jon Derbyshire has been an excellent service advisor for our 3 cars for the past 10 years. Very honest and trustworthy, and goes the extra mile to ass Jon Derbyshire has been an excellent service advisor for our 3 cars for the past 10 years. Very honest and trustworthy, and goes the extra mile to assist. His consistency in excellent service is unique and is very much appreciated. More
Repair and Maintenance Service I receive truly exceptional service from the service department. Jon Derbyshire is my advisor. One of the main reasons I buy Mercedes is because the I receive truly exceptional service from the service department. Jon Derbyshire is my advisor. One of the main reasons I buy Mercedes is because the service is so great. More
Randy is a great service advisor Randy was able to explain the details around what was going on with my car in plain English and was a pleasure to work with. Randy was able to explain the details around what was going on with my car in plain English and was a pleasure to work with. More
Smooth Service It is a week before Christmas, and life is crazy hectic for me. The Service A experience with Ray Schroeder went without a hitch, just like I was hop It is a week before Christmas, and life is crazy hectic for me. The Service A experience with Ray Schroeder went without a hitch, just like I was hoping for. The car loan process also went so quick, allowing me to do my errands and work until I pick up my car. Fletcher Jones really has this process perfected. More