Fletcher Jones Motorcars - Service Center
Newport Beach, CA
869 Reviews of Fletcher Jones Motorcars - Service Center
Steve Henry is beyond excellent for customer experience My service advisor, Mr. Steve Henry is courteous and welcoming each and every time I bring my car in for service. He has a genuine interest of my need My service advisor, Mr. Steve Henry is courteous and welcoming each and every time I bring my car in for service. He has a genuine interest of my needs and experience, and he never fail to amaze me with an outstanding customer experience. He is a true asset to Fletcher Jones who sets the golden standards for customer experience. He is swift in communicating the status, as well as being empathetic to ensure the bottom line is a VIP treatment and experience. Thank you for keeping up the good work! More
Mike Asher was amazing! Made a great experience Amazing experience from the min i sat down until i picked up my car. I will definitely come back to this dealership due to my experience with kile Amazing experience from the min i sat down until i picked up my car. I will definitely come back to this dealership due to my experience with kile More
Excellent Advisor! Gary is excellent! He was personal, professional and courteous. He answered all of my questions and followed-up. I would strongly recommend him Gary is excellent! He was personal, professional and courteous. He answered all of my questions and followed-up. I would strongly recommend him to my friends and family. More
The best They have the best service in the world. They are very friendly and helpful. I’m very pleased with my experience here and I would recommend them to an They have the best service in the world. They are very friendly and helpful. I’m very pleased with my experience here and I would recommend them to anybody More
Truly a nice salesperson Thomas is a special salesperson - honest and hard working. I always feel comfortable working with him because of his honesty. That is very important Thomas is a special salesperson - honest and hard working. I always feel comfortable working with him because of his honesty. That is very important because you need to trust the person you work with. More
Tony is exceptional My service rep Tony Irvani is always one step above expectation. He is exceptional. Always very professional and courteous. I am very satisfied with t My service rep Tony Irvani is always one step above expectation. He is exceptional. Always very professional and courteous. I am very satisfied with the service I get More
Thanks Thank you for the great service. My husband and I won’t take our vehicle anywhere else because your service is right on point. Great!!! Thank you for the great service. My husband and I won’t take our vehicle anywhere else because your service is right on point. Great!!! More
Fast, proffesional, great service. Service agent (Justin) was prompt, efficient, and friendly. Service was done quickly and efficiently. Everything I asked to be done was completed and Service agent (Justin) was prompt, efficient, and friendly. Service was done quickly and efficiently. Everything I asked to be done was completed and my car is back to nearly new condition. More
Excellent! I had an outstanding experience in the service department. It was a timely visit even though I didn’t have an appointment. Brennan was helpful, knowle I had an outstanding experience in the service department. It was a timely visit even though I didn’t have an appointment. Brennan was helpful, knowledgeable, and professional. More
Miguel Velasquez is great! Miguel was very thorough and kept me updated on the progress throughout. He is an asset to the company and I am very pleased. Thank you. Miguel was very thorough and kept me updated on the progress throughout. He is an asset to the company and I am very pleased. Thank you. More