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Fletcher Jones Motorcars - Service Center

Newport Beach, CA

4.7
870 Reviews
Call Service Center (949) 718-3000

870 Reviews of Fletcher Jones Motorcars - Service Center

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November 16, 2021

I’ve been a customer at this dealership constantly for over 30 years. I have purchased several cars and have always had those cars maintained exclusively at Fletcher Jones. More

by audreyc23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Lorenson
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November 14, 2021

Peter Dillan is always very down to the point expert. He is my go service adviser to always. More

by Claudia.abadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Dillion
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November 10, 2021

Great customer service! Super friendly staff and was out of there pretty quickly. They explained everything from start to finish. More

by rgonzalez1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Urbano Garcia
Report | Print
Nov 10, 2021 -

Fletcher Jones Motorcars responded

Hi rgonzalez1313 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 09, 2021

Your service levels are ALWAYS exceptional - that is why I ALWAYS buy and bring my cars here! More

by Sofeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio with loaner cars! , Randy Lemus
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Nov 10, 2021 -

Fletcher Jones Motorcars responded

Hi Sofeee , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 09, 2021

I made an appointment and was promptly met by a service attendant who contacted my Service advisor Gerald. Gerald completed all paper work quickly. He was professional, friendly and knowledgeable about m More

by fdeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
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Nov 10, 2021 -

Fletcher Jones Motorcars responded

Hi fdeni , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 07, 2021

Fletcher Jones MB has always been reliable for in every way for me. Service & Sales have never disappointed me. More

by Sidney Sudberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gastineau, Steve Bates, Tony Irvani, Christine Nolden
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November 07, 2021

Rob Draper is very helpful. He gave me updates. He answered all my text phone calls. More

by Carina Demman
Recommend Dealer
Yes
Employees Worked With
Minh Dinh, Rob Draper
Report | Print
Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi Carina , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 06, 2021

FJ got me in ASAP when I had a warning light go on and Alex my service rep made sure I was notified as soon as it was fixed. More

by Eileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kniazuk
Report | Print
Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi Eileen , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 06, 2021

Excellent service from the entire team at FJ Motorcars. Work was done on time, everyone was extremely helpful, and I was in and out quickly. More

by davidrbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Kang
Report | Print
Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi davidrbutler , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 05, 2021

Friendly and professional service. I received excellent customer service. Tony as a service advisor doing perfectly. More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Irvani, AJ Gennock
Report | Print
Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi Ali , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

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