Fletcher Jones Toyota of Carson

Moved away, but staying with Mike! For Years I have been going to Carson Toyota for service only because of Mike Rumbaugh! Ive gone though a Corolla in College, my first, second and th For Years I have been going to Carson Toyota for service only because of Mike Rumbaugh! Ive gone though a Corolla in College, my first, second and third Camry, and now my Sienna with Mike! Now with a family of my own, we've moved to North Orange County, but will always drive past the 4 other Toyota Dealerships just to get to Mike Rumbaugh @ Carson Totota for service! Thanks for The Best Service through the Years Mike! More

Purchased a vehicle I purchased a vehicle November 14th with the help of Mj. He is the best sales associate there. It’s not the first time he has helped myself and my fam I purchased a vehicle November 14th with the help of Mj. He is the best sales associate there. It’s not the first time he has helped myself and my family. I highly recommend him to everyone. You will not regret it. More

Great/Friendly Service I've been getting my car serviced at Carson Toyota for a years now and it has always been a great experience! Thanks for the great/friendly service. I've been getting my car serviced at Carson Toyota for a years now and it has always been a great experience! Thanks for the great/friendly service. More

Oil change Patti is always helpful and knowledgeable when servicing my car. Service was prompt and cashiers were super sweet and friendly! Carson Toyota makes se Patti is always helpful and knowledgeable when servicing my car. Service was prompt and cashiers were super sweet and friendly! Carson Toyota makes servicing my car quick and easy More

Stay Away From Dianne Whitmire In short, there is ZERO follow up from this dealership. Anything promised post-sale is entirely hot air. Do not expect to hear from anyone from this f In short, there is ZERO follow up from this dealership. Anything promised post-sale is entirely hot air. Do not expect to hear from anyone from this facility after you drive away in your new Toyota. Dianne Whitmire totally lied to me on many fronts. I spent nine months chasing her and it got me absolutely nowhere. I finally resorted to contacting the General Manager, Dia, who basically told me to get lost. Then it dawned on me that this poor attitude and lack of follow through and integrity comes from the top and has bled all the way down the line. There are far better dealerships out there that give killer deals like Longo, and even Santa Monica. Carson does not deserve your business. More

Best Place to Service MY ALL ELECTRIC RAV4 EV! Carson Toyota is the very best place to service my RAV4 EV! They really know and understand my electric vehicle. My service advisor explains what serv Carson Toyota is the very best place to service my RAV4 EV! They really know and understand my electric vehicle. My service advisor explains what service items are going to be performed and is very attentive to any questions or concerns I have. Sam Ash, the Service Director, is available and a pleasure to deal with. Carson Toyota is THE ONLY DEALERSHIP I WILL ALLOW TO TOUCH MY RAV4 EV! Thanks for such a wonderful experience. More

No Pressure The Sales staff was very helpful finding the car I wanted at an excellent price compared to other dealerships. No pressure sale, my wife and I felt The Sales staff was very helpful finding the car I wanted at an excellent price compared to other dealerships. No pressure sale, my wife and I felt very comfortable through this experience. More

Great service and friendly They where excellent very friendly and up front with pricing would I was out in less then 2 hours with a new car I would recommend them ask for Miche They where excellent very friendly and up front with pricing would I was out in less then 2 hours with a new car I would recommend them ask for Micheal black or dianna More

Getting them to call back is impossible I live about 50 miles away, so before I go to the center I call. Today I wanted to talk to someone about 4 new tires for the Camry I purchased there. I live about 50 miles away, so before I go to the center I call. Today I wanted to talk to someone about 4 new tires for the Camry I purchased there...first I spoke to the receptionist who transferred me to parts. There I spoke to Scott who could only give me a price per tire...from there he transferred me to service since he couldn't give me an "out the door"price...but I had to leave a voicemail because the service people weren't picking up. I left a detailed message and have yet to hear back...going on 3 hours. In the meantime I was able to talk to an actual person at Dolan Toyota, Les Schwab, Discount Tires, and Big O. This is not the first time that I haven't received a call back. I am done with Carson Toyota More

EXCEPTIONAL SERVICE from the Service Department!! I’ve serviced my Avalon for 3 years – which is how long I’ve had the car. I wouldn't keep coming back if the service wasn't EXCEPTIONAL!!. Everyone in I’ve serviced my Avalon for 3 years – which is how long I’ve had the car. I wouldn't keep coming back if the service wasn't EXCEPTIONAL!!. Everyone in the service department is really helpful but my current go-to person is Eric. He's been helping me on a regular basis and I always feel better when I give my keys to him - and Patty before him. They always explain everything simply and in detail, answer my questions- because I usually have a lot. Courteous and professional – they treat me as though I was their best customer. I usually wait for service in their comfy chairs in the lounge area with fresh doughnuts, muffins and coffee. Personally come and get me when work is completed. My experience has been – that those who leave with bad taste in their mouth – usually arrived there with it already. This service center gets a full complement of 5 Stars :) More