Flood Ford Lincoln

Fabulous to deal with!!! We took my Mustang into The Narragansett RI Dealership for service on Monday, Sept, 30th and had quite a list of things that needed to be taken care o We took my Mustang into The Narragansett RI Dealership for service on Monday, Sept, 30th and had quite a list of things that needed to be taken care of. We dropped it off at 11:30 in the morning and were told that the air bag that was needed was probably going to take at least two days to get in and that the mechanical system could take three or more hours to be taken care of. We received a call at 4:15 the same day the car was ready!! When we arrived, they told us they had an air bag in stock, WONDERFUL!!! and all the car needed was a battery, even better, but best yet they washed my car for me!!!!!!!! I have told people on Facebook how happy I am with this dealership, and will continue to sing their praises to anyone who will listen, they are wonderful, when someone is bad, they should be called out, but too few people let people know they have done a good job. These folks are AMAZING!!!!!! More

Totally Reliable Service I have experienced great service at Flood Ford. The service personnel are knowledgable and dedicated to thoroughly complete the work. I trust Flood Fo I have experienced great service at Flood Ford. The service personnel are knowledgable and dedicated to thoroughly complete the work. I trust Flood Ford for all my service needs. More

Great service, very low pressure Bill Skelly could not have been a more professional, low pressure, knowledgable salesman. The car is beautiful and the day of pickup and signing paper Bill Skelly could not have been a more professional, low pressure, knowledgable salesman. The car is beautiful and the day of pickup and signing papers was pretty smooth with no surprises. Thanks Guys! Sal LoBello More

Great Service! I was able to make an appointment and when I had to reschedule, no problem. Service was quick, even though I had multiple items including a recall and I was able to make an appointment and when I had to reschedule, no problem. Service was quick, even though I had multiple items including a recall and some added items on inspection. Employees I dealt with were professional and helpful, keeping me informed on the time it would take, since I had to wait. More

Excellent Experience Well i worked with David Bailey on trying to find the right Lincoln ,color and interior. he hit a home run,he did what he said he would do, to include Well i worked with David Bailey on trying to find the right Lincoln ,color and interior. he hit a home run,he did what he said he would do, to include bringing me back a Sturgis tee shirt as i ride Harleys. and no charge. he was very easy to speak with i almost felt i had known David for years,if your looking for a great buying experience please see David Bailey. and also a shout out to Tim Whitford that made all the rest of the deal fall into place a real stand up Manager for Flood Thank you both Russell Fanning jr More

State Inspection The service people are always friendly and efficient. Told them I would wait for the car and they inspected it in 25 minutes. Have also bought a set o The service people are always friendly and efficient. Told them I would wait for the car and they inspected it in 25 minutes. Have also bought a set of tires for my 2016 Edge and Lincoln MKX. More

Excellent experience I traveled quite a distance for the used car I wanted. Since the return trip would also take some time the dealership made sure that they would be abl I traveled quite a distance for the used car I wanted. Since the return trip would also take some time the dealership made sure that they would be able to expeditiously handle the purchase by pre-handling much of the paperwork. All went smoothly and I was able to return home with my new vehicle. The info I was given before I made the trip was accurate and all the dealing we had was pleasurable. More

Excellent experience! The service advisor even found a nail in my tire that I was not aware of. He was able to fix it immediately. Also had a tire rotation and oil change w The service advisor even found a nail in my tire that I was not aware of. He was able to fix it immediately. Also had a tire rotation and oil change with minimal wait. More

Service was great! Brought me a car! Very nice service man and work was done quickly and efficiently. Returned my vehicle same day! Gave me a report in my ca was great! Brought me a car! Very nice service man and work was done quickly and efficiently. Returned my vehicle same day! Gave me a report in my car! Great to work with! More

Service Easy to park car inside, near Service door entrance. Prompt, courteous service, Good at explaining what needs to be done, & then just what was done. Easy to park car inside, near Service door entrance. Prompt, courteous service, Good at explaining what needs to be done, & then just what was done. More