Flood Ford Lincoln

IT NICE TO BE ALWAYS TREATED AS A FLOOD FORD FAMILY..WE JUST LEASED OUR 4TH VEHICLE AND THE PROFESSION AND RESPECTFUL SERVICE IS WHAT WE GET. THAT'S WHY WE KEEP COMING BACK. THANKS HECTOR, TIM & RUSS. JUST LEASED OUR 4TH VEHICLE AND THE PROFESSION AND RESPECTFUL SERVICE IS WHAT WE GET. THAT'S WHY WE KEEP COMING BACK. THANKS HECTOR, TIM & RUSS. THE MILDONS More

My entire interaction with Flood Ford in Narragansett, from my initial phone and e-mail conversations with Michelle, to my visit to the dealership, went incredibly well. David took very good care of us, from my initial phone and e-mail conversations with Michelle, to my visit to the dealership, went incredibly well. David took very good care of us, and I ended up leasing a new truck because of the outstanding customer service, as well as that of the entire staff. I've already recommended them to several of my friends, and we hope to return soon for my wife's next car purchase! More

I stopped into Flood Ford in Narragansett for an oil change. I didn't have an appointment and it was my first time there and they were more then willing to help me. While having my oil change they notic change. I didn't have an appointment and it was my first time there and they were more then willing to help me. While having my oil change they noticed that i was in need of new tires. They worked with me in finding some tires that were well recommended and at a good price, I had also signed up for the service credit card after being told that i could get 6 months no interest if i used the card on any work there that was over $250. I was very pleased with all the help that they gave me. More

Just purchased my third vehicle from Flood Ford Narragansett. In 2006 bought an Escape from Dave Bailey and had such an exceptional sales experience when it became time to turn it in I returned onl Narragansett. In 2006 bought an Escape from Dave Bailey and had such an exceptional sales experience when it became time to turn it in I returned only to find he had left. I purchased another Escape (can't remember who from) and continued to have my vehicle serviced at the dealership. Stephanie's attentiveness to detail makes servicing my car so streamline that when it became time to trade in my second Escape I went back and was pleased to see that Dave Bailey had returned. Can't say enough about Dave's customer service. He arranged for me to take a Lincoln out overnight to test drive, had one of his associates (Tim) sit with me and review all of the "bells and whistles" to train me on my new ride. I have never had so many people comment on my car. My response to all is a quick one "go see Dave Bailey he will exceed your expectations, make you feel you were treated fairy in the process; and you'll have some fun too". More

Dealt with Michele Fontaine, Tim Whitford and Jim Cipriano. All were great to deal with and very professional. Would do business at Flood Ford again without hesitation. Cipriano. All were great to deal with and very professional. Would do business at Flood Ford again without hesitation. More

Salemen was great, very friendly and welcoming. I would recommend going here to purchase a car to anybody. I was very pleased and plan on returning recommend going here to purchase a car to anybody. I was very pleased and plan on returning More

I feel that the overall experience in receiving the car that I loved as well as getting the best deal offered with exceptional sales service can not be beat. I was called with news in regards to a possible that I loved as well as getting the best deal offered with exceptional sales service can not be beat. I was called with news in regards to a possible early bird special that I couldn't pass up and within 24 hrs of the phone call documents were signed! Hassle Free More

I purchased my vehicle here as well as the extended warranty. The purchase went smoothly and I have since traded it in. All I want is to fill out my paperwork to get the remainder of my warranty back v warranty. The purchase went smoothly and I have since traded it in. All I want is to fill out my paperwork to get the remainder of my warranty back via check. I realize it isn't a sale but I was still a customer and have done this with other dealerships in the past, never has it been this difficult. I've left 4 messages and finally 5th time was a charm I reached someone! However, I have yet to receive the paperwork. I have called corporate as well, they weren't all that helpful either, so I probably will not ever be getting a Ford in the future. I may personally not have gotten a ford, but our company still purchases Fords and only Fords, so they should really treat their customers well even if it isn't through a sale. I hope I can get my refund some day. It's been about one month now and I have gotten nowhere. More

Flood Ford of Narragansett's Stephanie Harvey, Gator Collet and Russ Richards, who work in the Service Department, gave us unparalleled support as we worked to maintain the quality of our non-Ford vehi Collet and Russ Richards, who work in the Service Department, gave us unparalleled support as we worked to maintain the quality of our non-Ford vehicle and then came to see that we needed another car. They never said so, and they worked hard with us to help us maintain the vehicle ; they never suggested we do business with the dealership beyond the repairs. They absolutely earned our business by earning our trust through their professionalism and empathy. We recommend Flood Ford Service without reservation, whatever brand of car you may have. When we decided that we would work with Flood Lincoln Ford of Narragansett for a new vehicle, the Service Department was genuinely grateful for our decision and directed us to the best car salesman with whom I have ever worked. Robert Bell took the time to understand our needs and our desires for our next engagement and recommended a solution that perfectly met them both. His personal empathy and knowledge of the car business from soup to nuts really impressed us. We were never pushed toward a solution, that we were given ample time to make our decision, and the total solution put us far ahead of where we were when we started our work with the dealership. This is a relationship my wife and I look forward to continuing for years to come, and we recommend Flood Ford, Robert Bell, and the Service Department enthusiastically. Their professionalism, their knowledge of cars and of the business of cars, and their commitment to total customer satisfaction are truly outstanding. More

This was my fourth leased Fusion since 2006, and all have been with Flood, as well as my entire service history with these vehicles. The Sales, Service & Finance teams have been exceptional to work with. I been with Flood, as well as my entire service history with these vehicles. The Sales, Service & Finance teams have been exceptional to work with. I would recommend Flood Ford to anyone in the market. More