Florida Cars USA

Hello, my name is Michaela. My car was a 1999 VW Beetle and I really didn't like it, so I stopped by FloridaCarsUSA and I spoke to Roman about a trade in. He has GREAT customer service and is VERY helpful. and I really didn't like it, so I stopped by FloridaCarsUSA and I spoke to Roman about a trade in. He has GREAT customer service and is VERY helpful. Next thing you know Roman got me into a 2001 Honda Civic for a VERY reasonable price, I am very pleased and happy with the vehicle and his service overall. It runs GREAT, it's VERY clean, plus low mileage, you can't beat that. If you're seeking to buy a car or finance a car I recommend to go to Roman. He took well well care of me. I appreciate it, thanks Roman. =) More

I just got my 2012 Nissan Altima with only 23000 miles from Roman at floridacarsusa.com with only $2500 down,my credit is not the best by far because of repo,they ware very helpful , I strongly recommend from Roman at floridacarsusa.com with only $2500 down,my credit is not the best by far because of repo,they ware very helpful , I strongly recommend Roman to anyone who is looking for good car More

I am writing to you to share my experience at Florida I am writing to you to share my experience at Florida Cars USA. I love my car! From the minute I walked through the doors, everything was handled pr I am writing to you to share my experience at Florida Cars USA. I love my car! From the minute I walked through the doors, everything was handled professionally. I have nothing but positive things to say about each level of the buying process. I am a female and this was the first time I did the entire process alone.The salesman Roman was very professional and courteous. Thank you again for having such an extraordinary, Professional staff. They made my purchase pleasant. More

Went in April 11, 2013 to purchase a automobile at Florida Cars U.S.A. and left a deposit on a car of $1,100.00 because the ad that was posted as "1,000 you will ride" was a fraud. I intended on going Florida Cars U.S.A. and left a deposit on a car of $1,100.00 because the ad that was posted as "1,000 you will ride" was a fraud. I intended on going back down to the dealership in 2 weeks with the remaining $400.00 Dollars on April 25th, 2013 to complete the purchase for my mother. After all the paperwork was in the News came from Roman that my mom's license has been suspended so the transaction was unable to be completed. I requested at that time a refund at which a paper was given to me to sign. Instead of signing the paper I got on the phone and contacted my father and made him aware of the occurance, and at that time he told me he would return with me the following day which was Friday April 26th, 2013 to complete the transaction for my mother. Friday April 26th my parents as well as myself decided that we would not go ahead with the transaction. I called Roman to make him aware that I would indeed settle for the refund. I went down to Miami after work and Swiped my debit card to have the transaction refunded back to my account. Here it is May 24th, 2013 and I am still awaiting my refund. My bank is telling me that the refund was never posted. I have been going back and forth with Florida Cars U.S.A.. to no avail. I have contacted my Personal Attorney , Channel 7 Help me Howard and the Better Business Bureau to help me with this case. I am a poor working man who just wants my money back Florida Cars U.S.A. Is practicing Bogus Business Actions that Infact are Fraudulous. Do Not Deal with this Company or you are sure to Regret it. More

DO NOT DO BUSINESS WITH FLORIDA CARS USA! If you dont have the resources to obtain an attorney and sue, then DO NOT do business here. My experience was absolutely horrendous because of the unprofessiona have the resources to obtain an attorney and sue, then DO NOT do business here. My experience was absolutely horrendous because of the unprofessionalism and the deceitful staff. I wanted to purchase a used Jeep, so my boyfriend who was paying a $3,000 downpayment for the car went with me. I wanted to obtain the financing through the dealer, as well. We were at the dealership for a total of 4 hours and was told I was approved for financing from Chase Bank. I signed all paperwork and was happy to leave the lot with a great car and a really great deal. A few days later, Roman said I needed to come back to the dealership because the bank had to do an inspection on the car. I thought that was odd and I couldn't make back there for about a week due to a family emergency. The staff of Florida Cars called my phone about 10 times in one day in a frenzy, stating I needed to sign a few more papers. Irina said she must have left out a few papers for me to sign because it just gets so busy in there. I'm not sure how a few papers could be forgotten, since she does this type of deal everyday. I told her I was getting a bit concerned. She asked me why? I then asked if the financing had fell through because I am now starting to think they pulled a spot delivery on me. Irina said everything was fine and none of the terms were going to be changed. My boyfriend came back to the dealership with me and Irina sat down with the both us. She stated that Chase Bank couldn't finance me..... My boyfriend was LIVID! These snakes lied to me over and over to get me back into the dealership. Irina said "I had to get you back in here with the car." My boyfriend is an investor in businesses all over the world and told her this is not the way he does business. We wanted our money back and they could have their car back. If they would have been up front and honest, we would have considered other options to keep the car. The constant lying for no reason was extremely tiring for us. They said they would mail our $3,000 to my home, but I had to keep calling them to see where our refund was. Irina once again lied and told me the check was in the mail each time I had talked with her. The last conversation I had with her, she said they could only give us $2,000 of it back. My boyfriend and I agreed that was fine because we just wanted to get the refund back. I was still checking my mail and still nothing in my mailbox. My boyfriend contacted Irina and said he was going to sue for the full refund, attorney's fees and punitive damages if they didn't get it to us. I finally received the check for the full $3,000 in the mail today after about a month of the nonsense. Like I said in the beginning of this review, If you don't have the funds to sue these people then DO NOT WASTE YOUR TIME OR MONEY!!!!!!!!!! More

I came to this place looking for a good car meet sales person name Roman.I was not shore if I'am gone get approved my credit was not so good.He shows me many cars and we stop on Nissan Altima this was e person name Roman.I was not shore if I'am gone get approved my credit was not so good.He shows me many cars and we stop on Nissan Altima this was exactly what i was looking for so i gave him $2000 dollars down and drove away with my car.I got a good car and good deal from them.My car had no problem and I would recommend this dealer ship. More

This dealership is a nightmare from xxxx!!! From the time I got there I knew it was a bad idea. They sold me a charger without telling me the car had been in 3 accidents. As soon as I got the car home the ch I got there I knew it was a bad idea. They sold me a charger without telling me the car had been in 3 accidents. As soon as I got the car home the check engine might came on,there was also a wobble in the tire that from the beginning I asked them to repair. Took the car back for repairs and they kept it two weeks. Caught he'll staying in touch and updated on what they were doing and and got charged only to get my car back doing the same thing. I told them and the manager told me do it myself because no one brought the repair to his attention!!!WHt!!!!! Roman..my sales person acted as if he never knew me at all and dodged me the entire time. Rude ppl,rude service...wouldn't recommend to my worst enemy!!! Ppl out there trust me!!! This is not the place u wanna buy a quality car. Plz trust me...I don't want anyone going through what I did. More

roman and frank were very nice and patient with me i didnt know what to choose from so many cars i love it and i would recommend didnt know what to choose from so many cars i love it and i would recommend More

Very Bad experience. Il sold my a used car with a lot of hidden things to fix... He saw my wife and me as foreign students who want a used car, with his big smiles and "this car is very good ! trus hidden things to fix... He saw my wife and me as foreign students who want a used car, with his big smiles and "this car is very good ! trust me", he suceed to reap us off. Never trust this company. More

Update - the owner of FL Cars USA contacted me to let me know that he has recently hired all new staff and is working very hard to improve the company. He offered to personally look into my complaints and know that he has recently hired all new staff and is working very hard to improve the company. He offered to personally look into my complaints and they were handled right away. All issues have been resolved and I am completely satisfied with the results. Thank you! More