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Florida Fine Cars
Miami, FL
893 Reviews
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893 Reviews of Florida Fine Cars
January 26, 2016
Excelente atencion y agilidad Compre una MAzda CX 7, me atendio una persona muy calida (Tai) me dio confianza, me permitio explorar el vehiculo, hacer una prueba de manejo y me ayu Compre una MAzda CX 7, me atendio una persona muy calida (Tai) me dio confianza, me permitio explorar el vehiculo, hacer una prueba de manejo y me ayudo con todos los tramites, fue muy facil, agradable y me senti seguro haciendo el negocio conFlorida Fine Cars. Fui a este consecionario por recomendacion de un primo de mi esposa, quien adquirio su vehiculo alli y le fue muy bien. More
by Mrojas_camacho
Verified Customer
Helpful January 26, 2016
Good and nice Although my sales person tried to do his best and was knowledgeable about to use the computer , I think he needs more training in public relations. He Although my sales person tried to do his best and was knowledgeable about to use the computer , I think he needs more training in public relations. He was talking and talking and never stops. he was trying to hide a big vibration the car had but fortunately was fixed by FFC after I asked him for that. At that time I already bought an paid the car That was very uncomfortable for me because I didn't believe and trust in what he said. I went to internet and I did my own research. More
by Bbb1311
January 25, 2016
Wow! Wow! Wow! What amazing service by Paulo and everyone else at Florida Fine Cars! I went to no less than one dozen dealerships before I happened upon this one. My What amazing service by Paulo and everyone else at Florida Fine Cars! I went to no less than one dozen dealerships before I happened upon this one. My experience before them was terrible. I walked into dealerships where the sales people were not professional and had no idea about the cars they had. Paolo greeted us with open arms, answered all of our questions and made us feel comfortable. I would 100% recommend him and wouldn't go anywhere else to buy a car! I will surely see him again in a few years for my next car. Thank you so much for making this a smooth, easy and enjoyable experience for me, it was much appreciated! More
by Chantal
Employees Worked With
Paulo Frietas
January 25, 2016
Very bad experience! Bad place to buy a car! I bought a Mercedes 2013 C 300 at the Florida Fine cars , Hollywood dealership on December 21, 2015. That was one of the worse experience of my life I bought a Mercedes 2013 C 300 at the Florida Fine cars , Hollywood dealership on December 21, 2015. That was one of the worse experience of my life ever since I have been buying cars . Very bad place. The people don't keep their words and don't give a xxxx about customer's satisfaction. When I did the test drive with Frank , the navigation read disconnected and Frank told me that we will connect that , no big deal. Oscar, the manager reassured me and he said we will not sell a car unless we fix everything that is wrong . After all the paper work was done and I was about to leave , I realized that the car was not serviced, the passenger front door was broken , the navigation was not connected . The place was Almost closed and they asked me to come back so they could fix everything . When I went to the service department . Roland from the service department really tried to help in anyway that he could . He was nice, professional and helpful. They suggested that I took the car to Mercedes for the door to be fixed. It took me one week before I could get the car back from Mercedes . Mercedes told me that the navigation module was not in the car and it would cost 1000 dollars to get it fixed. When they posted the car online, they said that the car had navigation system and so forth ... It was impossible to talk to any manager. Jimmie who took over from Frank was trying to be very helpful , but his hands were tied up. It took me more then a month to get my registration and it was just a transfer of tag. I had to travel hours, back and forth many times. Until today, I have not had a call from any customer service to ask me about my experience. The navigation module is still missing from the car and they refuse to do anything about it. Florida fine cars is a terrible place to come buy a car. The people don't give a xxxx about customers. They are rude, and they are fake and nasty . The only standard they promote is based on lies and deceptions . They will make your used car buying experience a living xxxx . I regret immensely that I came to this dealer. I would never recommend coming to this dealership to my friends and family or my worst enemies. More
by Jere48
Employees Worked With
Frank and Jimmie, Oscar Perez
January 25, 2016
Great experience!!! Juan Contreras you rock!!! I have to say Juan Contreras is an amazing person and great sales man!! From the minute we walked in he made us feel like if he knew us for ever. He w I have to say Juan Contreras is an amazing person and great sales man!! From the minute we walked in he made us feel like if he knew us for ever. He was so helpful and very nice! We never felt pressured by him when making our decision. He was very patient with us at all times. Not to mention he is great with kids!!! He never felt annoyed with our little ones there!Juan Contreras is an outstanding guy. Mohammed the Finance Mgr is Extremely Awesome, he got us 6% rate on our 3rd vehicle Finance without trading in any of our previous vehicles. It was very important because our older daughter is going to college and we needed a third transportation. As far as the Sales Manager Oscar Perez, amazing man! hands down to Oscar. Whatever he promises you he would deliver!! To make the story short!!. Great team!!!! However the only down side is that the dealer never replaced the tires on our BMW. But that had nothing to do with the sales team!!! And it will cost us $810 for 4 new tires. But we are very happy with the car!!! I'm one satisfied customer!!!!! I will be recommending people over there!!! More
by Bella
Employees Worked With
Mohammad Balushi, , Oscar Perez, Juan Contreras
January 25, 2016
Great experience! Honest salesman! Gonzalo was able to work with my situation! This is the first car dealer that got me in and out with no hassle whatsoever! Excellent customer service! Gonzalo was able to work with my situation! This is the first car dealer that got me in and out with no hassle whatsoever! Excellent customer service! I will definitely be back to purchase my future vehicle. More
by jmondon78
January 25, 2016
Great experience Great seller! He was very patient and gave me a great deal. Great experience buying a car from him. I will definitely recommend him and the dealer to Great seller! He was very patient and gave me a great deal. Great experience buying a car from him. I will definitely recommend him and the dealer to people I know More
by Abc123
January 25, 2016
Excellent Customer Service! I took the time to write a review because I'm very happy the right person was there to help me. From the moment I arrived I was greeted with great co I took the time to write a review because I'm very happy the right person was there to help me. From the moment I arrived I was greeted with great courtesy. This is the first time I purchase a car, and it was the best Customer Service, I've EVER received. Throughout the entire process my questions and concerns were handled professionally and I didn't feel like I was dealing with a "Sales Pitch". Thank you for having the right person to understand what I needed to buy!! More
by Yamila1385
January 24, 2016
First New Car in 15 Years! With all the car dealers on the market today, it was difficult to go with just one. My wife and I finally went with Florida Fine Cars. The staff was e With all the car dealers on the market today, it was difficult to go with just one. My wife and I finally went with Florida Fine Cars. The staff was excellent and explained any and all options included and even those that were not. Honesty and professionalism were key attributes that I look for and Marcial has/had both. It was a great experience and we will be back for our next car. Thanks to the whole staff at Florida Fine Cars! More
by Rws1982
January 23, 2016
Great experience As soon as I stepped foot into the building Paulo greeted me . I already knew what car I wanted so I didn't do much looking around . He helped me figu As soon as I stepped foot into the building Paulo greeted me . I already knew what car I wanted so I didn't do much looking around . He helped me figure out which car I specially wanted & helped me learn how to establish a good credit . He was also very nice, friendly and inviting . I felt like I was one of his friends . The deal and payment of my car went smooth and I was off with my new car . More
by Coolgurl
Employees Worked With
Jorge Alonzo, Paulo Frietas
