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Florida Fine Cars

Miami, FL

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894 Reviews

21151 NW 2nd Ave

Miami, FL

33169

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894 Reviews of Florida Fine Cars

April 03, 2015

DO NOT BUY HERE!!!!!!!!! Horrible customer service! They treat you so well until you sign the papers. Sold me a car but the key is broken I asked for another key they said you More

by ikan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
gustavo ,carlos
May 13, 2015 -

Florida Fine Cars responded

We are sorry to hear that but thank you again for bringing this to our attention. We tried in earnest to assist with the key as by the description it sounds like the key may only need a battery. We set up for you to meet with the General Sales Manager so he could personally assist you and inspect the key. You chose not to do this. I understand that you do not want to spend $160 on a new key but let's remember that the price you paid for the vehicle was nearly $1,500 below Kelley Blue Book's Fair Purchase Price. So not only were we able to get you approved for a loan, we saved you money as well. It should also be noted that we provide all keys that we are supplied. The key you have is all we received. We could have replaced the key but that cost would have been translated into a higher vehicle price. Unless absolutely necessary (ie there is no key or key is beyond repair) we choose not to raise the cost of the vehicle to keep the price down. We are still very much willing to assist but it is entirely up to you at this point in time.

March 31, 2015

Sales person was great I followed my daughter to buy a car, while giving her my SUV to trade in as part of the down payment. I was supposed to receive a check the following More

by niki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aron
Apr 17, 2015 -

Florida Fine Cars responded

Hi Niki! I do apologize for the delay in receiving your check. Please understand between our Service and Sales departments we engage with thousands of people each and every month. We do our best to give each client the utmost attention in an effort to make things as efficient as possible but during busy times things can get backed up somewhat. I can assure you though the delay was not any part of an intentional effort to hold things up. With that said please let me know if you still have not received the check and I will personally look into that for you. -Jamie jamie@floridafinecars.com

March 19, 2015

Excellent experience yesterday I had done an inquiry for a pre-owned vehicle on line, Mark Feldman called me to set up an appointment. From the moment I arrived at the dealer the cu More

by ackeealf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Feldman
March 10, 2015

Highly Recommended Juan Contreras was our salesman and he was EXCELLENT!!!! He knew exactly what we wanted and gave us exactly what we asked for, hussle free!. We walked More

by benzc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Mar 12, 2015 -

Florida Fine Cars responded

Thank you very much! Happy to hear Juan took great care of you!

February 27, 2015

Thanks for your help Erice from Ms. Betty Eric Minifield thank you for a great experience with the purchase of my new Mini Cooper. Eric you provided great customer service. Will be back agai More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Minifield
Mar 02, 2015 -

Florida Fine Cars responded

Happy to hear Eric took great care of you Betty!

February 17, 2015

great experience it was a great experience on buying my first car, my salesperson was Andre he worked with me and made sure that i get the car i wanted. More

by daj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre charles
Mar 02, 2015 -

Florida Fine Cars responded

Thank you for choosing Florida Fine Cars Daj!

February 16, 2015

purchased car experience This was a great experience buying my first car. My sales person was MR MARK!!!! He was the best, he was so patient , help me out to the maximum and More

by shauna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark Feldman
Feb 16, 2015 -

Florida Fine Cars responded

Mark is the Man! Glad to here after many years with us He still knows how to truly take care of his Clients.

February 16, 2015

Thank You : Mr. Eric Minnifield Mr. Minnifield is the best salesmen I've have ever encountered/experienced. Mr. Minnifield was Exteremly honest and Sincerely and had my best interes More

by MsGK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Minnifield
Feb 16, 2015 -

Florida Fine Cars responded

Thank you for choosing Florida Fine Cars and don't forget to take advantage of your VIP Club discounts for any future services!

February 09, 2015

close the deal I had the pleasure of working with Vito saccone. He was a great salesman he helped me and my husband close on the cars we both wanted. I would definit More

by faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito saccone
Feb 09, 2015 -

Florida Fine Cars responded

Happy to hear Vito took great care of you! Thank you for sharing your experience and thank you for choosing Florida Fine Cars.

January 28, 2015

Vehicle purchase Donald was very knowledgeable about the vehicle I purchased. I also help with speeding up the process for me to be home by dinner with my new vehicle. More

by Aweems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Jarrett (Sales) & Allan Solano (Finance)
Feb 09, 2015 -

Florida Fine Cars responded

Good to know our "Team" took great care of you!

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