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Florida Fine Cars
Miami, FL
894 Reviews
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894 Reviews of Florida Fine Cars
October 11, 2012
I had a fairly decent experience at FFC on US 441 close to the Dade County Line.. I purchased a 2008 Mercedes E350 from FFC on September 30th 2012.. The car runs well, however there were a few minor proble to the Dade County Line.. I purchased a 2008 Mercedes E350 from FFC on September 30th 2012.. The car runs well, however there were a few minor problems such as the sun roof did not work properly, i have not received an owners manual for the vehicle, i only received one key for the car, the driver's side sun visor lipstick mirror is broken and a little chrome grill for the driver's side frog lamp is missing. Peter came to Mercy Hospital where i worked to pick up my car to get the sun roof fixed, which he did and he drove the car to my house that night. My husband took the car to the dealer last Saturday and Peter ordered the little chrome grill to be replaced , i am not sure when the mirror will get fixed.. I am not pleased that Peter does not answer his cell phone whenever i call him, and he does not like to return customers calls.. A good sign of customer service is to answer the telephone promptly and effeciently.I hope i will not regret this purchase from FFC especially since i have read quite a bit of negative feedback from previous customers on the internet...I think the lack of experience in dealing with savy Customers is very apparent when dealing with a salesman who is just 20 years old...I Don't know yet how likely i am to recommend anyone to come to this dealership , only time will tell.Thanks for your time. Mrs M Dumas More
by melanie42
Employees Worked With
Peter Rangel and Marco the finance guy
September 29, 2012
I traveled from Albany, GA, simply because they had a I traveled from Albany, GA, simply because they had a specific car that I was interested in and after talking to their internet manager, I felt as t I traveled from Albany, GA, simply because they had a specific car that I was interested in and after talking to their internet manager, I felt as though they would have the right deal for me. The salesman Max took good care of me from start to finish, at the very end, it got a lil bumpy when it came to the final pricing of the vehicle I purchased, as it was a trade and cash deal. But ultimately the manger and finance team were able to smooth things out to my benefit. I drove the vehicle home that very night without a hitch and is perfectly sound at the moment (fingers crossed)! Overall I would recommend FFC. Used car buying is very scary as you don't no what you are getting so check, recheck and ask as much question you need to in order for you to be satisfied. It's your hard earned money that's at stake and you deserve to have a dependable vehicle. More
by mutley226
Employees Worked With
Maxo Jasmin
September 23, 2012
Tony was very kind and worked really hard to make my deal happen. The greeted me at the car door before I wondered around. He even brought the car to me because it was hot outside and he didn't want me and m happen. The greeted me at the car door before I wondered around. He even brought the car to me because it was hot outside and he didn't want me and my mother to walk around the parking lot. More
by jazz2nik
Employees Worked With
Tony Fernandez
September 04, 2012
mr charlie brown sold me a great car he is a great car salesman with the help of miss moore they got the car financed for me they gave me fresh baked cookies it really hurt me that my own credit union did salesman with the help of miss moore they got the car financed for me they gave me fresh baked cookies it really hurt me that my own credit union did not help me but he got it done fore me and i will always be grateful thank you charlie brown More
by antwan walker
Employees Worked With
mr charlie brown and miss moore
August 22, 2012
my experience with this dealership has been one of the most enjoyable car buying experiences. Charlie Brown and the rest of the staff where more then attentive. My situation is a bit unique in the respect most enjoyable car buying experiences. Charlie Brown and the rest of the staff where more then attentive. My situation is a bit unique in the respect that i live in the Florida keys and there are not many options for car purchases and Charlie handled all the aspects of my purchase via fax and phone so when i did make the trip it was very painless and very accurate to everything we discussed. i would tell anyone in need of a car to purchase from there More
by chris.correll.18
Employees Worked With
Charlie Brown
August 18, 2012
My Husband and I had a pleasant experience with our salesman and the other staff we came in contact with at Florida Fine Cars. Our salesman was Gerald Duchatelier , He was professional, friendly, and u salesman and the other staff we came in contact with at Florida Fine Cars. Our salesman was Gerald Duchatelier , He was professional, friendly, and upfront and had patience with us while searching for what we wanted. We have a nice 2007 Saturn Outlook with excellent mileage and an awesome price. When we get ready for another car Florida Fine Cars is the place to go for us! More
by tracyk5
Employees Worked With
Gerald Duchatalier
August 13, 2012
Hello everybody, just bought a car from Florida fine cars, wanna say the service is very good. guys showed me a lot of cars, i did a few testdrives.I went through many dealers and stoped here.Would reco cars, wanna say the service is very good. guys showed me a lot of cars, i did a few testdrives.I went through many dealers and stoped here.Would recommend you to come.The empoloyees who was helping me were very experienced and helpful.Once again come over there, they have 2 parking lots full of cars so you can pick the best that fits you More
by Lor1k90
Employees Worked With
Mark Feldman, Dee
August 11, 2012
As I started my search for a used Mercedes SUV, I found Florida FIne Cars , and especially Amiee Miller, to offer me the flexibility and responsiveness I was looking for. Amiee went above and beyond to fin Florida FIne Cars , and especially Amiee Miller, to offer me the flexibility and responsiveness I was looking for. Amiee went above and beyond to find the specific car I was looking for, within my budget, and the short time frame I had available - not much more to ask for. I was especially happy to get the exact SUV that I wanted and to get it for almost $200 less a month than the competition down the road on 441. Through the process, Amiee and the team (Ben the sales Manager and Bruce in finance) were very friendly and professional, accommodating my needs and making me comfortable to finalize the deal. Thanks Amiee and the entire team at Florida FIne Cars. My husband and I are elated and definitely love our new Mercedes. Thanks Again, KS More
by jayztriumph
Employees Worked With
Amiee Miller
August 07, 2012
The sales man Charlie Brown was really nice and really helpfully but the finance guy did not want to help us at all. He was telling us that we would not be approved for any financing and he didn't even ru helpfully but the finance guy did not want to help us at all. He was telling us that we would not be approved for any financing and he didn't even run my credit. He just wanted us to give a lot of money for down payment and that's it. If I ever buy another car there it would be because of Charlie Brown. More
by Lisy020505
Employees Worked With
Charlie Brown
August 04, 2012
I was very impressed of the customer service I received by Andy. I was very skeptic in buying a car from any dealer ship but Andy guided me in the right direction. Helped and was very patient with my indec by Andy. I was very skeptic in buying a car from any dealer ship but Andy guided me in the right direction. Helped and was very patient with my indecisiveness. I am referring all my family and friends to Florida fine cars and sending them to Andy. Thank you Andy for allowing me to drive away with my dream car. More
by Nymixture
Employees Worked With
Andy
