Flow Buick GMC - Greensboro

Excellent service Your dealership went above and beyond to find us the vehicle for our lease. We were so impressed with the effort that everyone took from the initial m Your dealership went above and beyond to find us the vehicle for our lease. We were so impressed with the effort that everyone took from the initial meeting through to the final paper signing. We were truly made to feel like special customers and would record you to anyone looking for Buick or GMC products. More

Auto Purchase: A+ staff & financing @ Flow Companies I had the best car buying experience ever. I admit I was really worried about my credit and being able to obtain the car I really wanted. I have resea I had the best car buying experience ever. I admit I was really worried about my credit and being able to obtain the car I really wanted. I have researched for over four years by visiting all the surrounding Buick dealerships website. So once I saw that Flow Buick of Greensboro was having a really good sale I knew with the new adjustment in price I could afford the monthly payment. I sent an initial email to ask a couple of questions. The online staffer set me up an appointment to get my auto appraised. I arrived with the intent of the appraisal but just to be pro active I took all the documentation I thought I may need to apply for the auto financing. My salesman Dale Upchurch was so nice and very patient with me.I explained my recent divorce, health issues and unforseen banckruptcy that had been recently discharged. He even apologized for all my issues and he does not even know me which really impressed me. He stated he likes to do a system called painting by numbers meaning one step at a time with question and answers with documentation to support the responses. He kept me informed during the entire process and offered me beverages. He gave me a tour of the facility and introduced me to staff and educated me on the service department hours of operation etc. MR. Upchurch offered me the opportunity to test drive the very car I wanted but I declined. Simply because it would have hurt too much to drive it and not be able to take it home as my vehicle. The next day I was able to go back to pick up my brand new 2015 Buick Lacrosse which I absolutely love. More

Outstanding! From my initial call regarding the leasing a 2015 Buick Encore, each and every person at Flow did an exemplary job. Dale picked me up and immediately From my initial call regarding the leasing a 2015 Buick Encore, each and every person at Flow did an exemplary job. Dale picked me up and immediately began explaining the many features of the vehicle. Throughout the entire process, Dale's attention to detail and customer service is noteworthy and very appreciated. Ira worked diligently on meeting my goals of payment and down payment. The advertisement that prompted me to look at a Buick was very different from the initial offer that Ira brought to me. This is the only concern I had and it was/is with Buick and its advertisement rather than the service I received from everyone at Flow. Chad, Sheldon, Ira and especially Dale receive the highest marks in providing outstanding customer service. More

Giving Brian Brooks the eye Thanks to the Flow GMC team Brian Brooks, Ronnie Barnes and all the others. I was able to drive away with a 2015 GMC Acadia! They truly helped me by g Thanks to the Flow GMC team Brian Brooks, Ronnie Barnes and all the others. I was able to drive away with a 2015 GMC Acadia! They truly helped me by getting me a rate and monthly payment that fit my budget, seeing as how I am in the process of moving to Texas! If I could, I would give each a big hug and thank them daily, even though Mr.Brooks kept me there for HOURS (lol) Again thanks to them, I can safely maneuver the streets of Arlington,Tx. Much Appreciated, Nichole Stanley More

"Flow is the way to go" The staff was professional and friendly. The required service was performed (30,000-k) within the time frame that was told to me. I was driven to my d The staff was professional and friendly. The required service was performed (30,000-k) within the time frame that was told to me. I was driven to my destination due to a half day vehicle service and was picked up promptly by the shuttle van driver. More

GREAT EXPERIENCE! We bought a GMC Terrain 7/21/14 and had a great experience at Flow Auto. Steve Lynn was outstanding to work with, a true professional and a great asse We bought a GMC Terrain 7/21/14 and had a great experience at Flow Auto. Steve Lynn was outstanding to work with, a true professional and a great asset to Flow. Mr. Hedrick, the Finance officer was equally professional and I believe he truly worked diligently to get me the best deal possible. We will definitely do business with Flow again. Thank you for all the assistance! More

Amazing Team! Steve and the Flow Team were amazing! Went Over and above, did not make me feel pressured or anything. They Were wonderful to work with! Steve and the Flow Team were amazing! Went Over and above, did not make me feel pressured or anything. They Were wonderful to work with! More

Loved our experience at Flow! My husband and I came in to test drive the Terrain, and we met with David. He was very friendly and knowledgable. He was able to answer our questions My husband and I came in to test drive the Terrain, and we met with David. He was very friendly and knowledgable. He was able to answer our questions and even give us an idea of how much the vehicle we wanted cost as well as what the dealership was willing to give me for my trade in. At that time we left to discuss our options and what we wanted to do. We were never pestered with phone calls or messages about when we would be coming back. Thank you! After looking around at our options we decided to come back and test drive the Terrain one more time. Again, David was very nice and knowledgable. He answered all of our questions. We decided to go ahead and buy. He was very helpful with all the details and getting us the price we wanted! We were very pleased! David called us a week later to make sure we were still pleased and see if we had any questions or concerns. We were impressed by this. We love our Terrain and are very pleased with the whole experience at Flow Buick-GMC of Greensboro. Everyone there was very nice. Thank you David!!! More

FLOW GMC - Greensboro - Flexible and Easy to Work With Dale Upchurch was really personable and was the reason that I just didn't go to the delaership in Asheboro and get the Terrain that I wanted. I told Dale Upchurch was really personable and was the reason that I just didn't go to the delaership in Asheboro and get the Terrain that I wanted. I told him what I was looking for and Flow went and found a similar vehicle that I ended up with. Ronnie Barnes was a pleasure to work with from the financing stand point. More

Flow Buick It felt so good to drive out of Flow Buick with a 2014 Encore! This is our second car we purchase from Flow and the experience was excellent! They mad It felt so good to drive out of Flow Buick with a 2014 Encore! This is our second car we purchase from Flow and the experience was excellent! They made sure all our questions were answered before we drove away. "It was a world class experience" we have been using their service department for the past seven years, we always received professional knwologable advice. We are looking foward to make fun memories on our new Encore! More