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Flow Cadillac of Wilmington

Wilmington, NC

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324 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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324 Reviews of Flow Cadillac of Wilmington

July 30, 2020

From the time we called to ask about a car until we left there, the sales staff and management were very friendly and accommodating. Ben Howell, our salesperson, was personable and went over and beyond for More

by Donna Vann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Jul 31, 2020 -

Flow Cadillac of Wilmington responded

Donna thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe in treating our customers like they are part of that family. We appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

July 22, 2020

I knew exactly what SUV I wanted and I did all of my shopping online because of the lovely COVID. Out of everyone I sent inquiries to, Ben was on top of his game and provided a quote within minutes. More

by chrissy
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Allen Rippy Jr.
Jul 23, 2020 -

Flow Cadillac of Wilmington responded

Chrissy thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Going the extra mile (or a few extra in this case) and offering a no pressure buying environment is something we're proud of. We are a family owned dealership and believe in treating our customers like they are part of that family. We appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

July 17, 2020

Painless purchase experience that exceeded our expectations! My wife and I recently bought a certified pre-owned vehicle from Rippy Cadillac and were treated with the most professional and respectful attention e More

by T & D from Mt. Olive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen
Jul 20, 2020 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We pride ourselves on our friendly and helpful service and always offer a no pressure buying environment. Our goal is to help you buy a car, not sell you one. We appreciate your business and look forward to exceeding your expectations again on your next purchase! Thanks and enjoy your new certified vehicle!

July 07, 2020

I was on vacation in Oak Island and had transmission fluid leaking. Called and spoke to Jason, he was extremely helpful and had me bring the car right in. They fixed the problem, and I picked up the c More

by Kimmarlow7
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 08, 2020 -

Flow Cadillac of Wilmington responded

Kim, thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our service team has a vast knowledge of all makes and models and experience working with just about every issue imaginable. We are happy to go the extra mile for our customers and appreciate your business. While we hope you never have to deal with car problems on your vacation again we are here to help should you need us in the future. Have a great day!

July 03, 2020

Awesome salesperson and his department made our Escalade purchase a cool breeze. Would recommend Ben and team to anyone interested in a great vehicle from an outstanding dealership. More

by Norablanton
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Allen Rippy Jr., Kyle Malkin
Jul 06, 2020 -

Flow Cadillac of Wilmington responded

Nora thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe in treating our customers like they are part of our family. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new Escalade!

June 20, 2020

We had an excellent experience buying our new(to us) certified preowned car. No pressure, extremely helpful. Great car. Great people. 5 stars to all. More

by ggbraun1022
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Kyle Malkin, Todd Rogers
Jun 22, 2020 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal. We always offer a no pressure and friendly environment at the dealership and we're happy to hear about your experience. We appreciate your business and look forward to continuing to work with you in the future. Thanks again and have a great day!

June 07, 2020

Extraordinary Service! So pleased with this dealership's willingness to do whatever we needed to enable us to service our vehicle in a timely and safe manner. In this case, More

by Anne T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Jun 08, 2020 -

Flow Cadillac of Wilmington responded

Anne thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe our customers are part of that family which means we'll always go the extra mile to make sure you receive the best service. We appreciate your business and look forward to continuing to work with you in the future. Thanks again and have a great day!

May 29, 2020

honest, dependable, trustworthy Thank you very much to Jerry Todd and Harold Grise for assisting me with my Escalade (AC) on Thursday, May 28. I appreciate your knowledge and great s More

by albertochile42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Grise, Jerry Todd Sr.
Jun 01, 2020 -

Flow Cadillac of Wilmington responded

Claire thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our service department has tons of experience working on all makes and models and can keep your car running smoothly for years. We appreciate your business and look forward to working with you on your future service visits. Thanks again and have a great day.

May 26, 2020

We were impressed with Doug's professionalism and fairness. We highly recommend Rippy Dealership due to no pressure sales approach! Great job Doug, you ROCK!!! More

by mary_beth_27889
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen
May 27, 2020 -

Flow Cadillac of Wilmington responded

Mary Beth thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our friendly staff will always offer a no pressure environment at the dealership. We don't want to sell you a car, we want to help you buy one. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

May 15, 2020

Once again I’ve haven’t been disappointed in my resent purchase of a used Cadillac vehicle from the Rippy Cadillac Team. They've always made it an easy process to make and close a fair deal on either a ne More

by Eagle
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Kyle Malkin
May 18, 2020 -

Flow Cadillac of Wilmington responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Rippy Cadillac. We can’t wait to see you for your next servicing appointment! -The Rippy Cadillac Team

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