Flow Cadillac of Wilmington

Eric was Exceptional! We drove all the way from Atlanta (6 hours, one way) to pick up our CPO CTS V-Sport from Rippy. Eric Hartley was our sales person, and took great care We drove all the way from Atlanta (6 hours, one way) to pick up our CPO CTS V-Sport from Rippy. Eric Hartley was our sales person, and took great care of us from the first inquiry online. Through a series of friendly emails, we negotiated a great price for an awesome car. Eric was so personable... we found out we all had so much in common! I would highly recommend Eric and his colleagues if you're looking for a great experience. More

Extremely Satisfied!!! I have to say that my recent purchase of a 2015 SRX remains without a doubt the MOST PLEASURABLE car buying experience that I have ever had! My new c I have to say that my recent purchase of a 2015 SRX remains without a doubt the MOST PLEASURABLE car buying experience that I have ever had! My new car salesman, Eric Hartley ensured that I received a more than fair price for my 2011 SRX. He coupled that with a very competitive price for my new 2015 SRX. This was the first time that I left the showroom feeling like a winner! Lastly, by far the easiest part of of my purchase was the titling/financing of the vehicle. I was very impressed with the ease by which the business manager utilized an electronic form/signature devise on his desk to complete the entire transaction. Now I understand what purchasing a Cadillac from a Cadillac specific dealer is all about. Hopefully, the Rippy service department will follow their sales department's lead should or when my SRX requires service. I remain extremely impressed! Thanks, Gary Lambertsen More

Love Mrs. Miranda I usually don't write reviews but I had to this time. This was the best car purchasing experience I have had in a long time!!!! Mrs. Miranda worked fo I usually don't write reviews but I had to this time. This was the best car purchasing experience I have had in a long time!!!! Mrs. Miranda worked for weeks trying to help me purchase the right car!!! We texted back and forth and ibthink the fax machine on both ends were maxed out lol. The night I was finally able to come up and look at cars she stayed later n helped my husband n I find the right fit for me!!! She was truly amazing!!!! More

Excellent Service and Personnel Our experience with Rippy actually started well before the sale with excellent customer service. Even though our former Cadillac was not purchased the Our experience with Rippy actually started well before the sale with excellent customer service. Even though our former Cadillac was not purchased there, we used the roadside service to unlock our car and we started using Rippy's service department. In doing that we met Albert and we were very impressed from day one! Albert is so personable and easy to talk to. He takes time to listen and makes sure that you understand all of your options. On one of the last times there was work to be done on our Deville, Albert loaned us an SRX to use and I was instantly in love. The SRX became my "dream car" from then on. (a very smart marketing tool by the way) Albert introduced us to Ben Howell when we were looking into lease vs purchase and we found him to be honest, down to earth and easy to work with too. We never felt we were being "sold" to. Ben was patient with my many trips in to talk about different vehicles that we considered and when we decided it was time to get my dream car, this is where we wanted to get it from. The entire staff from reception, to the service department, to the other salesmen (especially Eric who helped us when Ben was busy) were always friendly, helpful and patient. Rippy will always have our loyalty and we will recommend it to others. More

Just wait for it! Monquie Daniels My husband and I journey started 5 months ago.(May)we were approved for a car but the car that I really wanted wasn't available at the time so we deci My husband and I journey started 5 months ago.(May)we were approved for a car but the car that I really wanted wasn't available at the time so we decided to wait. I call Miranda up and she gave me a list of all the cars that was available and long and behold the car that I wanted was on the list.(October) Miranda is very patient, friendly and knowledgeable. I highly recommend Rippy Automotive and Miranda L. Thank you for everything Miranda. Many more sales. God bless you. I'm bringing you lunch soon, be there-lol. More

Great Truck and Purchasing Experience What a wonderful experience! Thanks to a great staff for outstanding customer service. Rippy's gave us fair pricing for the truck we wanted and the tr What a wonderful experience! Thanks to a great staff for outstanding customer service. Rippy's gave us fair pricing for the truck we wanted and the trade we brought in. It wasn't an experience like most dealerships you'll walk into. It was honest and easy and a really great experience. We will be buying from them again! More

Best experience at a dealership I ever had!!! The buying experience was so much different than any other dealership I've dealt with.Both sales and finance departments made my buying the car easy a The buying experience was so much different than any other dealership I've dealt with.Both sales and finance departments made my buying the car easy as it could be. We were walk in customers and Brian Blood worth was the salesman that approached us, what really pleased me is that there was no pressure at any point while we shopped for a vehicle. Ended up with a 2011 Ford Escape and couldn't be happier with it. have used the service department since buying the car and got the same treatment there. I would recommend Rippy to anyone looking for a vehicle, they definitely made us feel like we got the better end of the deal. Thanks Rippy and all the staff. More

Rippy's Awesome Well from the start of us looking Mr. Barrow contacted us and was very helpful. I told him what we were wanting to do and where we wanted to be paymen Well from the start of us looking Mr. Barrow contacted us and was very helpful. I told him what we were wanting to do and where we wanted to be payment wise. We went in the next morning and from the time we got there til the deal was done was awesome. It's the first time I've ever gone to a dealership that I felt good about the experience we had and felt like they where there to help and not just turn you away or sale you what they wanted to sale you. I would say anyone looking for a vehicle now matter the issue they can help... Thanks, Mr. Barrow and Rippy. More