Flow Cadillac of Wilmington

Doug went the extra mile! Doug took the time to understand our family’s needs, found the right vehicle and met our price point. He went over and beyond for us and we look forw Doug took the time to understand our family’s needs, found the right vehicle and met our price point. He went over and beyond for us and we look forward to working with him for our next purchase! More

Great Purchase Experience Ben Howell went out of his way to locate an XT4 with the equipment I wanted and to expedite the entire leasing process. He compared the various lease Ben Howell went out of his way to locate an XT4 with the equipment I wanted and to expedite the entire leasing process. He compared the various lease terms for me and made sure all available incentives were applied to ensure I got the best deal. Ben also took the time to explain all the features of my new vehicle, so that I was able to drive away without any further questions!. More

Went the extra mile for returning overseas veteran. I was coming home to Wilmington from out of town (overseas actually) and Doug conducted everything over the phone and UPS so that everything would be I was coming home to Wilmington from out of town (overseas actually) and Doug conducted everything over the phone and UPS so that everything would be ready when I arrived. He even picked me up in my new car at the airport. After a few signatures I drove off a happy customer. More

First time Cadillac buyer Purchasing a new vehicle from Rippy Cadillac was an unexpected pleasure. My wife and I were looking for a vehicle with some features not commonly fou Purchasing a new vehicle from Rippy Cadillac was an unexpected pleasure. My wife and I were looking for a vehicle with some features not commonly found in southeast North Carolina. Sales rep Doug Griffen listened to our sometimes differing requirements, offered suggestions to improve the overall vehicle package, searched for and shipped in the perfect match. Justin Bass clearly answered any number of various warranty and finance questions. Sales, Finance and new vehicle Prep Service all combined for an excellent selection and purchase experience. More

Five Time buyer My most recent purchase was yesterday. They did everything they could to make me a happy buyer. The service and staff are wonderful. Because they are My most recent purchase was yesterday. They did everything they could to make me a happy buyer. The service and staff are wonderful. Because they are so good this is my fifth purchase from this dealership. More

Easiest buying experience Ben Howell my salesperson and the entire Rippy team made the purchase of my XT5 very effortless and at the best possible price. HIGHLY RECOMMENDED. Ben Howell my salesperson and the entire Rippy team made the purchase of my XT5 very effortless and at the best possible price. HIGHLY RECOMMENDED. More

Wonderful Sales & Service Ben went above and beyond helping me turn in two Cadillac leases, and leasing a new XT5. Thank you so much for all you're time and patience! Ben went above and beyond helping me turn in two Cadillac leases, and leasing a new XT5. Thank you so much for all you're time and patience! More

Always a Great Rippy Experience Originally stopped in for a scheduled service appointment and naturally wondered around the showroom and the outside lot as always. We’ll “always” ult Originally stopped in for a scheduled service appointment and naturally wondered around the showroom and the outside lot as always. We’ll “always” ultimately lead to the purchase of a new vehicle supported by Ben Howell and the Rippy Team. Ben made it an easy no pressure purchase by providing sincere, honest and knowledgeable guidance through the process. If you’re in the search for a new or used vehicle and fortunate to met Ben on in the showroom floor or on the lot, believe your experience will be a great one. He is Mr. customer service and a true professional. For example: Ben wrote on the “We Own You” form “Outstanding Customer Service” ”It’s been my experience that everyone on the Rippy team strives to make the process, fair, open and honest. You won’t go wrong with Rippy Team. More

Repeat customer Joe at Rippy provided us with another easy car buying experience. (We purchased my husband’s car there 2 years ago). Thank you for the honest human co Joe at Rippy provided us with another easy car buying experience. (We purchased my husband’s car there 2 years ago). Thank you for the honest human connection. More dealerships should have the transparency that Rippy does. More

Very Good Experience I would not consider myself a writer of reviews, usually don't take the time. But I must say that my experience with working with Rippy and especiall I would not consider myself a writer of reviews, usually don't take the time. But I must say that my experience with working with Rippy and especially Todd Rogers and Justin Bass was excellent. Todd was by far the most knowledgeable sales person that I spoke to, which is what made my decision for me. Justin was a pleasure to work with as well. I would highly recommend Rippy Auto World and these two gentlemen. More