Flow Chrysler Dodge Jeep Ram of Charlottesville

Work was done in a timely and professional manner. I have dealt with several dealerships in the past, some good, some bad, Brown's is at the top of the list. I will be a repeat customer as long as the sales dealt with several dealerships in the past, some good, some bad, Brown's is at the top of the list. I will be a repeat customer as long as the sales and services remains the same! More

This was the second time I Ibought a Jeep here and both times I worked with Robin........she is friendly, knowledgable, helpful, didn't pressure me......she's super! I will go back to Brown for my future c times I worked with Robin........she is friendly, knowledgable, helpful, didn't pressure me......she's super! I will go back to Brown for my future car needs. More

Shannon worked with me to help me get the car I dreamed of for the price I can afford. I will return to him for future purchases. He did this without making me feel lowly, always treated me with respect. of for the price I can afford. I will return to him for future purchases. He did this without making me feel lowly, always treated me with respect. More

This is my third vehicle with this dealer. It's the people that keep me coming back. I can buy a car from anyone but, I would not have the same experience. Jason and Shannon are tops! The vehicle I people that keep me coming back. I can buy a car from anyone but, I would not have the same experience. Jason and Shannon are tops! The vehicle I wanted was not on the lot and frankly was a little hard to find as the options I wanted are not purchased by the everyday buyer. Shannon out did himself by searching inventory with other dealers and then securing the vehicle I wanted. It was perfect! Jason made the process easy. He explained all contracts, did not pressure me and was sure to confirm I understood all the paperwork. It is important to also state that the trade in value I received for my vehicle was beyond what I thought it was worth. Anyone looking for that perfect new or used vehicle and a great experience should visit this dealer and ask for Shannon or Jason. They will make you feel like family. When the time comes to replace my NEW JEEP, I will be sure to visit this dealer again. Until then, LIFE IS GOOD! More

I was planning on buying a used car elsewhere to fit our budget when a friend told me about her great experience with buying a new Jeep Patriot from Brown for around the same price that I was planning to pa budget when a friend told me about her great experience with buying a new Jeep Patriot from Brown for around the same price that I was planning to pay. When I first came in Shane listened to what was important to me in purchasing a car and patiently answered all of my questions. The next day Shane was prepared with comparison data for the vehicles I was looking at (used and new) and was very accomodating with our trade-in. Shane was able to find a car with features we wanted and that worked for us financially. My last experience with buying a car was less than pleasant, but the whole time working with Shane I felt like he was truly helping us find the right fit for us. I'm so glad we worked with Shane and drove away in a new vehicle that we love! More

This is the third vehicle I have bought from Steve Young. He had what I needed and we made the deal quickly and efficiently. All items were addressed immediately and clearly. He had what I needed and we made the deal quickly and efficiently. All items were addressed immediately and clearly. More

darcy was very friendly and helpful setting the appointment and explaining the work. she called to have work approved and explained as i had requested. raymond, the mechanic , did a great job as my appointment and explaining the work. she called to have work approved and explained as i had requested. raymond, the mechanic , did a great job as my wife says it stops like new. will reccomend both of these fine folks to others intending to have service done there. puts a good face on a situation that can be tough sometimes. A+ More

Everyone goes out of their way to make sure I'm happy. My Chrysler is 11 years old but it always feels like a new car when I drive it away. Chrysler is 11 years old but it always feels like a new car when I drive it away. More

I had my Durango towed there on a Saturday afternoon, and they called me promptly that day and told me the earliest they could look at it would be Monday. I got a phone call early Monday, they told me what w they called me promptly that day and told me the earliest they could look at it would be Monday. I got a phone call early Monday, they told me what was wrong, and the cost. Tuesday I got my Durango back and I'm very satisfied... awesome service.. thank you!! More

We just bought our 5th car from Brown's which tells a lot about our experiences with them over time. Terry Gibbons, our saleman was great but did not pressure us. If he didn't know the answer to a question, about our experiences with them over time. Terry Gibbons, our saleman was great but did not pressure us. If he didn't know the answer to a question, he got it for us immediately. Every aspect of our transaction was professional, clear, friendly and efficient. Service on our other truck is prompt and well done. More