Flow Honda in Winston-Salem

This is perhaps the first truly negative review I’ve written on Google, and Flow Honda Peters Creek has earned it. (They’d get 0 stars if it were an actual option.) My mother of 76 years - a mere sha written on Google, and Flow Honda Peters Creek has earned it. (They’d get 0 stars if it were an actual option.) My mother of 76 years - a mere shadow of the light she once was - went into Flow Honda Peters Creek for an oil-change in November 2020. Meanwhile, she was approached by two associates and they talked her into leasing a new car. First of all, there was absolutely nothing wrong with her vehicle to begin with. In fact... A key to the story is she had driven onto the lot with her shiny blue 2015 Honda CR-V with low miles. They offered her a poor trade-in exchange (thousands less than Kelly Blue Book) for a new car that she’d lease for 36 months, with an option to own by dropping a mere $19K+ payout at that time (thousands of payment dollars later and thousands lost as a trade-in). My mother expressed how confusing the whole process was, and how she "felt pressured.” When I ask details about the lease, she still expresses clear confusion, which Flow Honda would have clearly been able to observe. After spending a few hours there, and having sat with several different departments (thereby laying smokescreen that makes it difficult to implicate responsibility on any one person), my mother left the parking lot leasing a car. Instead of owning the car, as my family has always done, she was cajoled into a less savory option. AND they got her 2015 CR-V in exchange, which they then sold a few weeks later at a wonderful mark-up. I sure hope no one has bragged on Flow Honda's lot about this “customer steal”. Many conversations with management and “apologies” later, there’s still no satisfactory option for my mother. My advice: keep your wits about you and, please, don’t go to Flow Honda if you’re not in the best mental state. Shame on them! More

Flow Honda made my car buying experience surprisingly easy. The sales staff was knowledgeable while being helpful and friendly. The whole transaction was done in a timely manner and best of all, stres easy. The sales staff was knowledgeable while being helpful and friendly. The whole transaction was done in a timely manner and best of all, stressless. More

Five Stars are not enough This is my Second Honda that I purchased from Flow Honda of Winston Salem. And, I would like to thank salesman Michael for obtaining the Accord with This is my Second Honda that I purchased from Flow Honda of Winston Salem. And, I would like to thank salesman Michael for obtaining the Accord with the Color and Specs that I wanted, sales Manager Steve for providing me the best offer any where around, and very helpful Finance Manager Blaine that made it all happen. The personnel at Flow Honda was spectacular, and I am glad I did the drive from Raleigh once more to get this 2020 Honda! My First Honda purchase from Flow Honda was a great experience, and this Second Honda purchase was even better. My Third, Fourth, etc...Honda purchases will all be from Flow Honda of Winston Salem. More

Great service! Will return! Took care of the car and took care of patrons as well. Pleasant professional fast and complete service including washing my car. care of patrons as well. Pleasant professional fast and complete service including washing my car. More

I visited this location to get my vehicle's visors replaced. Visors were ordered immediately and my appointment for service was confirmed while on my way home. Excellent service, no regrets. I highly replaced. Visors were ordered immediately and my appointment for service was confirmed while on my way home. Excellent service, no regrets. I highly recommend this Dealer. More

Flow Honda was the best! Flow Honda of Winston Salem NC were the best. They took the time to answer any questions that we needed and they helped us in anyway that we needed. V Flow Honda of Winston Salem NC were the best. They took the time to answer any questions that we needed and they helped us in anyway that we needed. Very good customer service. WOULD HIGHLY RECOMMEND!!!!! More

Expert service Clear communication. No surprises. Prompt service and friendly personnel. At no time was I unaware of what the dealership was doing with my vehicle. V Clear communication. No surprises. Prompt service and friendly personnel. At no time was I unaware of what the dealership was doing with my vehicle. Very personal service. More

Experience was great despite all the needed adjustments being made during this time of COVID19. The dealership was very clean and the process so easy!! being made during this time of COVID19. The dealership was very clean and the process so easy!! More

Excellent service. Flow Honda is a excellent Honda dealership. I have purchased three cars from them and have always had them serviced at Flow. I'm very satisfied with a Flow Honda is a excellent Honda dealership. I have purchased three cars from them and have always had them serviced at Flow. I'm very satisfied with all of my experiences from the initial purchase to the continued service of all of my vehicles. Highly recommend! More

Flow service employee Rene took the time and made the effort to explain to a 75 year old woman details about my car and the service it needed, the service it has had in the past, and what it may need in effort to explain to a 75 year old woman details about my car and the service it needed, the service it has had in the past, and what it may need in the future. I appreciated this! More