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Flow Honda in Winston-Salem

Winston-Salem , NC

3.0
247 Reviews

2600 Peters Creek Pkwy

Winston-Salem , NC

27127

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Showing 247 reviews

April 27, 2024

Weston Burns was a tremendous help to Robby and myself when purchasing our new Honda Civic Sport. He was courteous, informative, accommodating, and quite entertaining during the entire process! Thank you More

by shannon618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston, Noah, Blake, Zofa, Drique
Apr 29, 2024 -

shannon618 responded

Weston Burns was a tremendous help to Robby and myself when purchasing our new Honda Civic Sport. He was courteous, informative, accommodating, and quite entertaining during the entire process! Thank you Weston!!! Also, we would like to give a shout-out to Noah, Blake, Zofa, and Drique. Each of you made the new car-buying experience smooth and made us feel extremely welcomed and appreciated. We will definitely be returning in the future! Shannon

April 12, 2024

Service department didn't fix our problem. Don't think they even listened. Idiot lights were on when car was dropped off and still on when when we picked up. Apparently they thought chang More

by jeff.clevinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvis
November 14, 2023

I brought my vehicle to Flow three different times for an oil leak we knew we had for warranty work since we only have 30k miles on the vehicle. All. Three times within 30 mins of dropping the vehicle off we More

by Kb0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Napoleon
Nov 14, 2023 -

Flow Honda in Winston-Salem responded

Hi Kenzie, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.

October 21, 2023

Extremely dishonest service department. They will rip you off. Watch your quote because that's a scam to get more money than necessary to fix your car.I got quoted more than the time spent More

by Jayce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Harris and Victor navvaro
August 25, 2023

Courteous and kind service. They were sympathetic to our needs to buy a car for our daughter in a limited amount of time. More

by Debnam Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leon Williams, Cole (in Service), Pilot, Steve, Alyssa
August 15, 2023

Flow Honda, the biggest rip off, unhappy customer, never have your car serviced by them. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Aug 15, 2023 -

Tony responded

Flow Honda of Winston-Salem, never will I an my wife have our vehicle serviced by Flow Honda again ,you guys are a rip off, its all about the mighty dollar., lied to us ,damaged our Honda and would never admit you made a mistake,,I hope every bad review I write cost you money. People will respond to reviews.An hour for just a oil change is ridiculous. 140.00 for air filter an cabin filter is highway robbery. No wonder Vic Flow is rich,,

July 23, 2023

Leon Williams receives a 6 out of 5 stars! ! He is professional, knowledgeable, compassionate, and I always felt he had my best interest at hand. Leon made the process so easy, and actually, a More

by drw817c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Williams, Noah, Katy
February 23, 2023

Service department is horrible since Andrew left. I bought tires and was lied to about everything. This is the most greedy service department in Winston Salem. Get some real help to work in the servi More

by ghiatt47@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nopoleon holmes, Wesley Patterson
Mar 01, 2023 -

Flow Honda in Winston-Salem responded

Hi, we apologize that you did not have a better experience with us. We appreciate you taking the time to speak with us and were glad we were able to work toward a resolution. Please reach back out if you have any further questions or concerns. Terrill Stovall Service Manager

February 02, 2023

Korban was AWESOME! !!!!helped us get our new 2023 civic sport had the paperwork done fast made it simple and an easy experience. Had the xar gased up cleaned and even d More

by stephanieyang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korban Faircloth
Feb 11, 2023 -

Flow Honda in Winston-Salem responded

Stephanie, we could not be more excited to hear about your wonderful experience at our dealership. Thank you so much for taking the time to leave this review, and we look forward to serving you again!

November 05, 2022

Purchased a 2022 Honda Civic as an out of state buyer in September. The process started out great, they were upfront with pricing and availability. When I returned home, I realized that I did not have a fro More

by KH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah, Steve
Nov 16, 2022 -

Flow Honda in Winston-Salem responded

Hi, thank you for taking the time to speak with us. All feedback helps us improve our business. If you have any further questions or concerns, please don't hesitate to reach back out. Marva Powell General Sales Manager (336) 785-3380

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