Flow Honda in Winston-Salem
Winston-Salem , NC
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Weston Burns was a tremendous help to Robby and myself when purchasing our new Honda Civic Sport. He was courteous, informative, accommodating, and quite entertaining during the entire process! Thank you when purchasing our new Honda Civic Sport. He was courteous, informative, accommodating, and quite entertaining during the entire process! Thank you Weston!!! Also, we would like to give a shout-out to Noah, Blake, Zofa, and Drique. Each of you made the new car-buying experience smooth and made us feel extremely welcomed and appreciated. We will definitely be returning in the future! Shannon More
Service department didn't fix our problem. Don't think they even listened. Idiot lights were on when car was dropped off and still on when when we picked up. Apparently they thought chang Don't think they even listened. Idiot lights were on when car was dropped off and still on when when we picked up. Apparently they thought changing the battery would make idiot lights go away, though they did not bother checking. They did go to great lengths to try to sell us additional maintenance services that had nothing to do with the needed repair. More
I brought my vehicle to Flow three different times for an oil leak we knew we had for warranty work since we only have 30k miles on the vehicle. All. Three times within 30 mins of dropping the vehicle off we oil leak we knew we had for warranty work since we only have 30k miles on the vehicle. All. Three times within 30 mins of dropping the vehicle off we got a call saying they couldn’t find the leak and saw “oil spillage” from the last oil change, which the “spillage” was the leak. The third and final time bringing my vehicle here I got the same call they couldn’t find a leak and after going off on the service advisor about the leak they magically find the leak 5 mins after going off on them. I had 2 other shops and I could visibly see the leak myself and I have less than two year’s experience in the service industry. This dealership is scamming customers out of their warranty work and I will never be back here and will never recommend this dealership to anyone More
Extremely dishonest service department. They will rip you off. Watch your quote because that's a scam to get more money than necessary to fix your car.I got quoted more than the time spent They will rip you off. Watch your quote because that's a scam to get more money than necessary to fix your car.I got quoted more than the time spent working on my vehicle and still made to pay almost $200 more. Did one hour worth of work n charged me for 2 hrs paid way more than necessary. This place is so dishonest. More
Courteous and kind service. They were sympathetic to our needs to buy a car for our daughter in a limited amount of time. They were sympathetic to our needs to buy a car for our daughter in a limited amount of time. More
Leon Williams receives a 6 out of 5 stars! ! He is professional, knowledgeable, compassionate, and I always felt he had my best interest at hand. Leon made the process so easy, and actually, a ! He is professional, knowledgeable, compassionate, and I always felt he had my best interest at hand. Leon made the process so easy, and actually, a little bit fun (we had some good laughs). But in the end we drove off with our 2021 CR V feeling really good and I am telling everyone I know about my great experience with Flow and to ask for Leon by name. More
Service department is horrible since Andrew left. I bought tires and was lied to about everything. This is the most greedy service department in Winston Salem. Get some real help to work in the servi I bought tires and was lied to about everything. This is the most greedy service department in Winston Salem. Get some real help to work in the service department. More
Korban was AWESOME! !!!!helped us get our new 2023 civic sport had the paperwork done fast made it simple and an easy experience. Had the xar gased up cleaned and even d !!!!helped us get our new 2023 civic sport had the paperwork done fast made it simple and an easy experience. Had the xar gased up cleaned and even delivered to me. You can't beat that!!! Korban was AWESOME!!!!! So happy 😊 thank you Korban!!! You rock!!!! More
Purchased a 2022 Honda Civic as an out of state buyer in September. The process started out great, they were upfront with pricing and availability. When I returned home, I realized that I did not have a fro September. The process started out great, they were upfront with pricing and availability. When I returned home, I realized that I did not have a front plate bracket. I reached out to Flow and they said it may take some time to get but they would mail a front plate bracket to me. I received the front plate bracket sooner than expected only to realize there was no hardware to attach the bracket or the license plate. I reached out to Flow regarding the missing hardware. Flow said that it would take some time to get the hardware but I could go to a local Honda dealer and ask them to provide me with the hardware. I kindly declined going to a local dealer to ask them to provide the hardware and asked Flow to send the hardware to me, which they did. Fast forward and my temporary tag is now expired. I reached out to Flow to inquire about the status of my permanent tags. I was advised that there had been a delay with Beacon but the tags have been mailed and I should receive them soon. When I expressed my concern about the temporary tag being expired and not being able to drive the car legally, they said that if I received a ticket they would reimburse me. What a nice gesture?!…who wants to deal with that inconvenience. It would have been nice if someone had reached out to me to tell me there had been a delay with Beacon and I may not receive my permanent license plates prior to the expiration of the temp tag. When I purchased the car I had the expectation of managing the registration and tags myself since I was an out of state buyer but Flow told me they could manage it. If I had done it myself, I would have my permanent tags. I definitely DO NOT RECOMMEND Flow Honda, if you will be an out of state buyer. More