Flow Honda in Winston-Salem

Disappointed Service Center Love our Honda@The experience with service on January 19,2016 was disappointing. Two hour wait and disengaged service representative. We may buy a n Love our Honda@The experience with service on January 19,2016 was disappointing. Two hour wait and disengaged service representative. We may buy a new Honda but not at this dealership.......I felt my business was neither wanted nor needed. More

Great sales experience with Rick Farabee I generally do not enjoy the process of buying a car, but Rick F. Made it a pleasant experience. He explained new features in a way that was clear but I generally do not enjoy the process of buying a car, but Rick F. Made it a pleasant experience. He explained new features in a way that was clear but not over-bearing. I do not like it when salespeople presume to know what a customer wants. Rick asked questions and most importantly listened to our answers. Excellent experience and I love my new car. More

Teddy is the Best!!! Such a great experience! I am a very stubborn customer and my dealer teddy was so patient and kind! He made sure to take the time to find the right ve Such a great experience! I am a very stubborn customer and my dealer teddy was so patient and kind! He made sure to take the time to find the right vehicle for me. More

ABSOLUTELY AWESOME EXPERIENCE!!! I had a number and a specific type of car I was interested in purchasing. My salesperson did not blink an eye as I gave he all of the parameters I was I had a number and a specific type of car I was interested in purchasing. My salesperson did not blink an eye as I gave he all of the parameters I was looking for. She simply jotted down my requirements and without hesitation found me something of more value that I ever imagined I would be able to get. She and flow Honda truly embody the term no hassle. I never felt like I was dealing with salesman I felt like it was family! Thank you Flow Honda! You Rock! More

Great experience! My sales representative Richard J. Was very helpful and tailored to all my family needs! There is also a large kids play area to keep the little ones My sales representative Richard J. Was very helpful and tailored to all my family needs! There is also a large kids play area to keep the little ones entertained through the process. For a quick, informative, and hassle free experience I would recommend Richard and flow honda of winston Salem! More

Our Experience with Rick Ferebee When my wife, Nancy, daughter, Michelle and I came to the Flow Honda on Saturday, May 30, 2015, we were warmly greeted by Rick Ferebee. He immediatel When my wife, Nancy, daughter, Michelle and I came to the Flow Honda on Saturday, May 30, 2015, we were warmly greeted by Rick Ferebee. He immediately connected with all of us and learned our names immediately, not always easy. He asked what we were looking for and we told him we were interested in your Honda Fit hatchback. He showed us one, explained the important and unique features of the car and did it in a manner that put us at ease. We had been to other dealerships, but he was very good at making us feel like we were picking the best. He also brought us bottles of water, as it was pretty warm outside. Rick was so knowledgeable about the car, and then he let Michelle test drive one of the Fits. He didn't make her nervous at all. She fell in love with the Fit. We then told him we wanted to go eat lunch and decide. He gave Nancy a brochure on the Fit plus a business card, which was really cool with the baby on front with sunglasses and business cards in hand. We then looked at a couple of other dealerships, had lunch, went home, thought about it and then called Rick back at about 5:00. He was willing to work late to make the sale and made that part of the experience very easy. After the sale, he helped Michelle load out her phone to the bluetooth, showed her other basic features and then we drove Michelle's new car home. Michelle is sooo happy. Thanks so much to Rick, his manager and finance person for helping us get the best deal on a wonderful car Michelle will enjoy for years to come. We really appreciate it. Also, just so you know, Michelle is fighting brain cancer right now, so this really lifted her spirits. More

Unfair Practice I applied for a preowned vehicle online. I previously saw the vehicle over the weekend and decided that I would purchase it the following Monday. So o I applied for a preowned vehicle online. I previously saw the vehicle over the weekend and decided that I would purchase it the following Monday. So on Tuesday I received a call from Flow in reference to my application. We discussed the details of the process and the details of the vehicle. So I felt pretty confident that I would be able to pick up the vehicle sometime in the week. Later that evening I received a call saying that the vehicle had been sold. Basically they sold the vehicle right out from under me. Didn't ask if I were even interested in another vehicle. Just to bad to sad approach. I was doing business by phone since I'm two hours away. Apparently customers who are not in the immediate area matter. I do not recommend this dealer. More

Great buying experience Michael. Sales consultant Michael Williams was great to work with and made trading a good experience. Everyone was very nice and helpful. We would highly recom Sales consultant Michael Williams was great to work with and made trading a good experience. Everyone was very nice and helpful. We would highly recommend Flow Honda of Winston Salem. From Kevin & Anna Whittington More

Rick Ferebee I bought a honda accord from flow honda on December 26th. I was greeted by Rick Ferebee who made my visit both humorous and pleasant. He was very kn I bought a honda accord from flow honda on December 26th. I was greeted by Rick Ferebee who made my visit both humorous and pleasant. He was very knowledgable about the vehicle and offered me a great deal. I would recommend him to anyone who is looking to buy a new car. More

Great buying experience Rick Just purchased a 2014 Honda Crosstour from Rick Ferebee. One of the most pleasant car buying experiences ever. Explained everything about the vehicle Just purchased a 2014 Honda Crosstour from Rick Ferebee. One of the most pleasant car buying experiences ever. Explained everything about the vehicle and was very patient as was the sales manager. Thanks Rick More