Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Honda of Charlottesville
Charlottesville, VA
540 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 540 reviews
September 28, 2026
I have purchased 2 Hondas from Bob Smith. A seasoned salesman who doesn't pressure, yet Bob listens to what one needs. He works carefully with his customer's budget and adheres to the custom A seasoned salesman who doesn't pressure, yet Bob listens to what one needs. He works carefully with his customer's budget and adheres to the customer's priorities. I am now looking for a third, which will be the 2nd in less than 3 months. The 2017 we bought new is still in wonderful condition. Bob is a loyal salesman who gets and deserves his loyal customers! More
by EDDIE B
Employees Worked With
Bob Smith
January 03, 2025
I took my car to flow honda twice and they did not fix the problem. Had to take it to a local garage and the problem was diagnosed in less than an hour. the problem. Had to take it to a local garage and the problem was diagnosed in less than an hour. More
by gaylefitch
Employees Worked With
Steve Young
December 09, 2024
Been buying my Hondas from out of town in the past. I decided to try with Flow Honda in Charlottesville. So glad I did. Work mainly with Lizeth Caderillas and she was great to work with from the sta I decided to try with Flow Honda in Charlottesville. So glad I did. Work mainly with Lizeth Caderillas and she was great to work with from the start. Everyone there was really friendly. I had a little chip on my hood after taking home- brought it back and show Lizeth and she had it taken of the chip with no problem Would come back for sure to Flow. More
by bmoonfab5
Employees Worked With
Adam and Kendrick
November 02, 2024
Steve Young was great. He instructed me on all the features of the car imperative to a safe trip home. He was patient with my questions and made certain I was satisfied wit He instructed me on all the features of the car imperative to a safe trip home. He was patient with my questions and made certain I was satisfied with my cash purchase of new 2025 Honda CR-V. He was cognizant of my concerns and alleviated them as they came up. Steve is obviously a valued employee and my pleasure he was the one I worked with. More
by trebbil
Employees Worked With
Steve Young
July 30, 2024
NIKKI Sullivan was hands down the best! She gave a great deal and worked her magic and got me in and out within a timely matter! I highly recommended her to purchase your vehicle from. She She gave a great deal and worked her magic and got me in and out within a timely matter! I highly recommended her to purchase your vehicle from. She honest and makes the process easy!!! I couldn't be happier with my new honda civic! More
by Tanyarobertson957
Employees Worked With
Nikki Sullivan , Steve Young
July 16, 2024
I dissed these folks a short while ago and now regret it. I have since spoken to them about my paperwork issues and they are taking care of everything. Other than this, THIS IS THE BEST EXPERIENCE I HAVE E I have since spoken to them about my paperwork issues and they are taking care of everything. Other than this, THIS IS THE BEST EXPERIENCE I HAVE EVER HAD PURCHASING AN AUTOMOBILE. These people are sincerely friendly and have me a really good deal on a newer used car. More
by Nonya
Employees Worked With
Steve Young
January 27, 2024
I had my old Pilot for near 14 years and decided to have a new Pilot. The saleslady was excellent and the whole team was very reasonable. It was a good experience. a new Pilot. The saleslady was excellent and the whole team was very reasonable. It was a good experience. More
by zhiyi_zuo
Employees Worked With
Samantha Sullivan
October 16, 2023
Never again! This dealership used to be wonderful, but things have changed in the last few months. We took our 2013 Honda Pilot for an inspection as we usually do This dealership used to be wonderful, but things have changed in the last few months. We took our 2013 Honda Pilot for an inspection as we usually do. We asked to have a suspension rattle fixed. $150.00 dollars later in diagnostic fees the problem is "fixed". "We replaced your spare tire pulley. It was rusted and squeaking." It wasn't, and the problem suspension noise remains. "Oh, and you have a leaking valve cover. We can fix that for $1,000." But wow, another mechanic sees it and surprise of surprises, it is not leaking at all. Total B.S. to drum up money and take advantage of people. We will never go back. This place has gone so downhill. More
by Steve Olsen
Employees Worked With
Earnest
