
Flow Honda of Charlottesville
Charlottesville, VA
Filter Reviews by Keyword
By Type
Showing 538 reviews
Our experience with the Umansky service department was very good. They took us on time, completed the work, and returned our car in a timely fashion. very good. They took us on time, completed the work, and returned our car in a timely fashion. More
They were kind courteous and helpful When I first got there, Kenny was courteous and helpful. David Sloan helped me also and made me feel safe and was very helpful. Everyone had on mask When I first got there, Kenny was courteous and helpful. David Sloan helped me also and made me feel safe and was very helpful. Everyone had on masks and there was covering on the steering wheel. They also worked on my car in a timely manner. I really appreciate the the kind, timely, and courteous help at this time that things are so crazy in the world. Thanks for everything!! More
Kenny and the guys in the service dept are Always helpful always friendly and professional. Convenient and Excellant service. My Pilot, CRV & Accord are in good hands. always friendly and professional. Convenient and Excellant service. My Pilot, CRV & Accord are in good hands. More
Oil change Resent having to write something in order to submit review. Also, I “must” select an employee and then rate the employee before review can be submitte Resent having to write something in order to submit review. Also, I “must” select an employee and then rate the employee before review can be submitted. I have not dealt with the listed employee for 3 years so why would I want to rate him now. I will not participate in future reviews if you choose to force me to select answers Ido not choose to answer. More
Daniel took care of my concerns. I brought my 2018 CR-V in for routine service and a question about oil dilution. Daniel and the service technician directly addressed my concerns. I a I brought my 2018 CR-V in for routine service and a question about oil dilution. Daniel and the service technician directly addressed my concerns. I appreciate their advice and candor. More
Great service department. Reasonable pricing, prompt and friendly service. Great communications and follow up. Willing to go out of way to resolve issues. High department. Reasonable pricing, prompt and friendly service. Great communications and follow up. Willing to go out of way to resolve issues. Highly recommended. More
Chris made my purchase super easy and was happy to answer any question I had. He was great to work with! I would definitely come but and purchase another vehicle in the future. any question I had. He was great to work with! I would definitely come but and purchase another vehicle in the future. More
April 30 & May 1 service Kenny had an issue pop up out of his control after my annual inspection with oil change resulted in the undercarriage shield coming loose and scraping Kenny had an issue pop up out of his control after my annual inspection with oil change resulted in the undercarriage shield coming loose and scraping the road. He assured me the service team would take care of the issue, which they did in an expedient manner the next morning. I was in and out with the repair completed while I waited less than a half hour. Thank you Kenny, as always, for your professionalism and courteous service. More
Kenny is very personable. He is nice, great sense of humor. The service seems to have been properly done. Every one was very nice and helpful. humor. The service seems to have been properly done. Every one was very nice and helpful. More
This dealership is always available and has a flexible schedule for appointments. The service department is excellent and friendly and takes great care in providing quality service. schedule for appointments. The service department is excellent and friendly and takes great care in providing quality service. More