Flow Honda of Charlottesville

Michael was the perfect salesperson. He was not pushy but he was attentive to our needs. His manner inspired trust that he was there to help us and not make a sale for his own gain. but he was attentive to our needs. His manner inspired trust that he was there to help us and not make a sale for his own gain. More

We bought a 2012 Honda Accord last year at Browns and received such great service . We came back to purchase a 2013 Honda Pilot. Our Salesman Dan Presley was Awesome, He was great showing us the features received such great service . We came back to purchase a 2013 Honda Pilot. Our Salesman Dan Presley was Awesome, He was great showing us the features and helping us pick the right Pilot for our Family. We were car shopping with an 8 Year old and Dan made he feel like he was part of the deal showing him how to control the feature in the back seat while we test drive so it gave time for My Husband and I to really test out the Car. The whole Car buying experience with Browns was quick with great customer service all around. To come to a Dealership at 5:45 Pm with a child and to have a car to trade We were on the Road all paperwork signed by 8:30. Great Service and a very Happy Honda Family :-) More

I have followed Steve Young for several years and bought my last three cars from him, the latest being Monday July 29. He is professional but at the same time I feel as though he is a friend. Took time wi my last three cars from him, the latest being Monday July 29. He is professional but at the same time I feel as though he is a friend. Took time with me to go over everything and told me to call with any questions and he would be happy to help me. Would not deal with anyone other than Steve Young. Thank you Steve. Love my new suv! More

My wife and I purchased our second car in as many months from Steve Young at Brown Honda yesterday, and our experience was top-notch. Steve made the buying experience as painless as possible. He explained w from Steve Young at Brown Honda yesterday, and our experience was top-notch. Steve made the buying experience as painless as possible. He explained what we wanted and needed to know, but he didn't waste our time and he got us a great price on both vehicles. I was not looking forward to the car-buying experience, but both of our vehicles were 11 years old and their time had come. I did quite a bit of research into make and model quality and specs and also price and lease terms. Brown Honda met our price on the vehicle we purchased (my wife's car in May 2013) and the one we leased (mine, last night, July 2013). Both deals provided us with excellent terms and significant savings, and neither was full of tedious haggling. If you are considering a Honda (and we have been very pleased with the quality and comfort of my wife's Accord over the last two months), you would do well to stop by Brown Honda. We were treated very well and commend them - and Steve Young in particular - for the professionalism and kindness that made our experience easy, pleasant, and memorable. More

I was very impressed with Steve Young"s professionalism and willingness to help. My purchase went very quickly and smoothly, and I am very pleased with the car. In addition, I received a s professionalism and willingness to help. My purchase went very quickly and smoothly, and I am very pleased with the car. In addition, I received a surprisingly fast response to my request for an electronic price quote before entering the dealership. All in all, it was a very pleasant experience. More

Went there to look at used vehicles only, but after Mr. Young explained the depreciation part, a.k.a. how Honda's hold their value it made sense to at least take a look at new vehicles as well. Needless t Young explained the depreciation part, a.k.a. how Honda's hold their value it made sense to at least take a look at new vehicles as well. Needless to say, they had exactly what I was looking for, black on black and fully loaded for a price that was very agreeable. Mr. Young guided me from start to finish through the purchase process. He even picked me up from a different location after I had sold my old vehicle, and he took the time to sit with me and go over every detail of the vehicle and all the new technology features the new car has. I would have been able to figure all this out on my own, but it was so much easier and faster to have him explain. Highly recommend Brown Honda, it's sales and service department and most of all my sales person Mr. Steve Young......tell him that I sent you :-) More

Steve Young conducted himself with professionalism throughout the process. He is a seasoned veterern and a strait shooter. My car buying process took about 10 months and Steve was patient with me so throughout the process. He is a seasoned veterern and a strait shooter. My car buying process took about 10 months and Steve was patient with me so I could get the deal that was just right. I am very pleased with my decision. More

Steve Young and Kim Cross were outstanding in every way. I have gone to them for four personal Hondas and two corporate vehicles. I will keep using Brown Honda because of them. I have gone to them for four personal Hondas and two corporate vehicles. I will keep using Brown Honda because of them. More

As always, I received excellent service on my Honda CRV at Brown Honda in Charlottesville. The Customer Service was friendly and knowledgeable. The work done on my car was quality work and it was done in at Brown Honda in Charlottesville. The Customer Service was friendly and knowledgeable. The work done on my car was quality work and it was done in a reasonable amount of time. My overall experience was great! More

I gave a wonderful review for Brown Honda because I was met with professionalism, understanding and surprise. Every expectation I had was exceeded. I was treated very well by my salesman, financeman and met with professionalism, understanding and surprise. Every expectation I had was exceeded. I was treated very well by my salesman, financeman and everyone at Brown Honda. It was my first new car buying experience and I felt like I was given a tremendous deal. I plan on returning for all my maintenance and service needs, as well as my vehicle purchases in the future. I want to thank everyone at Brown Honda, especially my salesman Michael Barbour. He made sure my every need was met and surprised me with a wonderful Saturday afternoon at the dealership. I would never have expected to have fun with a car salesman. Thank you so much Michael Barbour and everyone at Brown Honda in Charlottesville, VIrginia. More