Flow Honda of Charlottesville

We had a very positive experience at Brown Honda. Scott was knowledgeable about the CRV that we were interested in. One of the most impressive aspects of the experience was that Scott did not use the hard was knowledgeable about the CRV that we were interested in. One of the most impressive aspects of the experience was that Scott did not use the hard sell. He was engaging, worked to secure the sale and represent the dealership well, but respected our timing. Further, he worked hard to get us the deal we were seeking. It really was about serving us. I would certainly recommend Scott Willer to a friend in the market for a car. More

Michael was prompt, courteous, informative, friendly, and willing to go that extra mile. He knew I was looking at other cars and made sure to be attentive but not pushy. willing to go that extra mile. He knew I was looking at other cars and made sure to be attentive but not pushy. More

I was in the process of buying a new 2012 Honda Fit from another area Honda dealership and was unsatisfied with their customer service as well as the information they were telling me. So, I called Brown Hon another area Honda dealership and was unsatisfied with their customer service as well as the information they were telling me. So, I called Brown Honda and spoke with Michael Barbour and was in his dealership within hours. He was very friendly and honest. He answered all my silly questions and made me feel welcome. He went the extra mile to get the color of the car I really wanted, even though he was unsure of it's whereabouts or ETA. I really enjoyed my experience at Brown Honda and most specifically working with Michael. I have and will recommend Brown Honda. More

Great staff and fast deal without any obnoxious haggling. They beat the deal I had in hand from another dealer and made the transaction simple. Joey Lockhart was exceptional as my salesman. They beat the deal I had in hand from another dealer and made the transaction simple. Joey Lockhart was exceptional as my salesman. More

Steve was great! Super helpful! He was willing to meet with me at 6pm on an evening that he normally gets to go home earlier. He was knowledgeable, friendly and not pushy. with me at 6pm on an evening that he normally gets to go home earlier. He was knowledgeable, friendly and not pushy. More

This dealer, and in particular, Steve Young, provided exceptional, intelligent, friendly and respectful customer service to us. I came in prepared to buy the Honda Fit and had already done extensive res exceptional, intelligent, friendly and respectful customer service to us. I came in prepared to buy the Honda Fit and had already done extensive research beforehand. Steve very efficiently asked me questions and mentioned a couple of things I did not know about the vehicle, thereby only enhancing my decision to purchase a Honda Fit. Steve is very personable and the best I have dealt with in my many decades of purchasing vehicles. More

Friendly and courteous help. It took longer than I planned but the time went by so quickly with the friendly people working at Brown's. I really like my new car. I almost regret going to Jim Price. planned but the time went by so quickly with the friendly people working at Brown's. I really like my new car. I almost regret going to Jim Price. More

Best car buying experience ever. Mr. Kim Cross was friendly & knowledgeable. We got an excellent price and every detail of the CR-V was explained fully. We will recomend this dealer and expecially t friendly & knowledgeable. We got an excellent price and every detail of the CR-V was explained fully. We will recomend this dealer and expecially the salesman, Mr. Cross, to everyone. If we ever need another vehicle, we will difinetely return to Brown Honda and Kim Cross. More

Brandon was extremely helpful throughout the entire process. I am new to the area and this was my first time buying a car. My family lives in Maryland and Brandon was very accommodating as far as goi process. I am new to the area and this was my first time buying a car. My family lives in Maryland and Brandon was very accommodating as far as going over all the paperwork with my Dad and I. More

This was one of the easiest car buying experiences we have had. Steve was very helpful, and knowledgeable. It was a hassle free purchase. Everyone at brown was courteous. -------------------------- have had. Steve was very helpful, and knowledgeable. It was a hassle free purchase. Everyone at brown was courteous. -------------------------------------------------------------------------------- More