Flow Honda of Charlottesville

We have always loved Honda products and have been very pleased with our vehicles. We have owned Civics, Accords, and CRVs. Before we moved into the area, we purchased our Hondas in Alexandria, VA. It wa pleased with our vehicles. We have owned Civics, Accords, and CRVs. Before we moved into the area, we purchased our Hondas in Alexandria, VA. It was our intention to continue to do so until one day in 2009, while we were out, we found our 2001 CRV with a broken rear door latch. We immediately went to Brown Honda service without an appointment and they were able to work on it while we waited. We decided to walk over to the showroom and look around. We met Kim Cross and he showed us the 2010 CRV. We liked what we saw and the salesman that was helping us. We kept the 2001 CRV and purchased the 2010. Last week we took the 2010 CRV in for a oil change and saw the 2012's. We left with the 2012. This was our second car purchase in three years with Brown Honda and Kim Cross. We had another outstanding experience with this remarkable salesman. His friendliness, professionalism, and willingness to help his customers are top notch. Mr Cross and his associate Jason Rosales make the car buying process an easy and pleasant experience. We would never think of dealing elsewhere. We would recommend this dealership and we highly recommend Kim David Cross as your salesman. You just couldn't do better! More

Mr. Barbour was attentive to every question, followed-up well on details, and overall represented the dealership superbly. I went ahead with the tyransaction primarily b/c of his classy and personable manag well on details, and overall represented the dealership superbly. I went ahead with the tyransaction primarily b/c of his classy and personable management of me-did not feel as if routine or indifferent. More

Steve Young provided a helpful, friendly, and professional atmosphere and is an excellent salesman. He answered all questions and has a good sense of humor to make a pleasant experience. With his professional atmosphere and is an excellent salesman. He answered all questions and has a good sense of humor to make a pleasant experience. With his help, I found a vehicle I loved with everything I had told him I was looking for, and after completing a smooth purchase process with him I left extremely satisfied. More

I traded in my used Accord for a new Accord. The price was by far the most important factor in my decision. Terry Gibbons worked tirelessly, over the course of a few weeks, to get me a deal that fit my n was by far the most important factor in my decision. Terry Gibbons worked tirelessly, over the course of a few weeks, to get me a deal that fit my needs. More

Joey Lockhart was very friendly and let us take our time looking at the different Honda CRV on the lot. He offered to find another color if we did not find one that we like. Joey has followed up twice to ma looking at the different Honda CRV on the lot. He offered to find another color if we did not find one that we like. Joey has followed up twice to make sure we are still happy with our selection. Jason was very friendly during our finance session. We did not have wait very long for Jason to call us to his office to signed the required forms for the purchase of the CRV. Jason provided information that we needed in contacting the dealership in North Carolina regarding our extended warrenty. More

Brandon listened and tried to meet my needs in leasing a new Honda. I felt he was concerned about finding the right car for me. new Honda. I felt he was concerned about finding the right car for me. More

Kim David Cross is the greatest sales person that I have ever dealt with. Every time I need to buy a new car, I will only buy it from Kim as his knowledge and top quality of personalized service is the bes ever dealt with. Every time I need to buy a new car, I will only buy it from Kim as his knowledge and top quality of personalized service is the best I have ever had in all my years of buying cars. Kim found us the Pilot in the exact color I wanted. He is always pleasant and helpful and knows everything about all of his products. Jason Rosales was the best finance person I have dealt with in a very long time. He took the time to review everything with us. He never rushed us and allowed us to ask as many questions as we needed to. His patience was absolutely wonderful. Brown Automotive Group is lucky to have a team of this quality. They make quit a team and we look forward to working with them again. More

I didn't need to look far to find the car that suited me, thanks to Steve. He accurately and quickly pinpointed my needs and answered my questions. His follow up has hit the right tone -- he is readily ava thanks to Steve. He accurately and quickly pinpointed my needs and answered my questions. His follow up has hit the right tone -- he is readily available and congenial. But then again, that is my experience with all of the nice folks at Brown Honda. More

Very professional and friendly environment from the moment you are greeted. I worked with Steve for the second time (bought an Accord before) and he was an outstanding professional. I'd highly recomme moment you are greeted. I worked with Steve for the second time (bought an Accord before) and he was an outstanding professional. I'd highly recommend Steve to others. More

We thoroughly enjoyed working with Steve. We bought our last Honda from him, too. He is extremely excited about the new 2012 Odyssey and gave a quick rundown of all the improvements ( I had a 2007 ). He wa last Honda from him, too. He is extremely excited about the new 2012 Odyssey and gave a quick rundown of all the improvements ( I had a 2007 ). He was able to give me a thumbnail sketch of the audio technology and went over the highlights in the car; when I heard what he had to say I felt confident that I will be able to learn to use all the car has to offer with no difficulty. He gave me another "piece" of the info after the sale and offered to make an appointment in a week to finish the "course". Not only is Steve courteous and helpful, but also funny and entertaining. He remembered an amazing amount about me and my husband from five years ago. You have a stellar salesman there. More