Flow Lexus of Winston-Salem

Service is important! I have known Susie Todd for many years ! I’m now servicing my 6th Lexus!! She is absolutely awesome!! This is another reason I continue to return to I have known Susie Todd for many years ! I’m now servicing my 6th Lexus!! She is absolutely awesome!! This is another reason I continue to return to service my Lexus. Great Cars! More

Great service I brought my Lexus in to have recalled airbags replaced. Susie Todd was very professional, courteous, and had a loaner ready for me very quickly. It w I brought my Lexus in to have recalled airbags replaced. Susie Todd was very professional, courteous, and had a loaner ready for me very quickly. It was a very efficient appointment. More

Great experience We always have such great service here. The employees are so friendly! They are also very knowledgeable. We would definitely recommend them. Always a We always have such great service here. The employees are so friendly! They are also very knowledgeable. We would definitely recommend them. Always a good experience. More

Lexus LX350 2012 Suzie Todd is terrific. She took care of our service again with professionalism. We look forward to our next return service visit at Flow Lexus. Suzie Todd is terrific. She took care of our service again with professionalism. We look forward to our next return service visit at Flow Lexus. More

Job well done!!! Jeff Sapp was great to work with and the service was great too!!! Jeff was very friendly and took car of my car and the needed repairs. Thank you Jeff Sapp was great to work with and the service was great too!!! Jeff was very friendly and took car of my car and the needed repairs. Thank you More

Great service Great customer service. Susi was very friendly, professional and knowledgeable. Dealership provided us a loaner to use while they took care of our air Great customer service. Susi was very friendly, professional and knowledgeable. Dealership provided us a loaner to use while they took care of our airbag recall issue. Susi did a follow up call which was very nice. She is always wonderful to work with. More

Awesome Never disappoints!I mean, if I qualify, I get a really cool loaner to keep on keeping on while my vehicle is serviced. If I have to wait, I can relax Never disappoints!I mean, if I qualify, I get a really cool loaner to keep on keeping on while my vehicle is serviced. If I have to wait, I can relax in a nice waiting area with complimentary drinks, and watch tv or read. Nice. Really nice. More

Due to recall letter to request replacement of air bag. All the employees which I have worked with over the last several years have always been friendly and efficient. In past years I appreciate having a All the employees which I have worked with over the last several years have always been friendly and efficient. In past years I appreciate having a “loaner” car to drive while the work is being done. More

Buying an ES300h Lexus JJ was a very personable salesperson and Flow's facilities are excellent. It was odd that given all the cars in stock it only had one ES 300 hybrid. I JJ was a very personable salesperson and Flow's facilities are excellent. It was odd that given all the cars in stock it only had one ES 300 hybrid. I was a little disappointed that my car's interior was more brown than the the lighter interior of the car we test drove. The 400 page owner's manual is overwhelming! It would be nice if Flow had classes for new owners. However, there is no question that my beautiful Red Lexus is the quietest car I'll ever own. More

Airbag Recall Repair Always a pleasure bringing our vehicles to this dealership....sales and service staff are friendly, the facilities are very clean and well maintained. Always a pleasure bringing our vehicles to this dealership....sales and service staff are friendly, the facilities are very clean and well maintained. If your service or car wash takes a bit long, the refreshments provided make the wait quite a bit better! More