Flow Lexus of Winston-Salem

Great experience We always have such great service here. The employees are so friendly! They are also very knowledgeable. We would definitely recommend them. Always a We always have such great service here. The employees are so friendly! They are also very knowledgeable. We would definitely recommend them. Always a good experience. More

Great service I brought my Lexus in to have recalled airbags replaced. Susie Todd was very professional, courteous, and had a loaner ready for me very quickly. It w I brought my Lexus in to have recalled airbags replaced. Susie Todd was very professional, courteous, and had a loaner ready for me very quickly. It was a very efficient appointment. More

Service is important! I have known Susie Todd for many years ! I’m now servicing my 6th Lexus!! She is absolutely awesome!! This is another reason I continue to return to I have known Susie Todd for many years ! I’m now servicing my 6th Lexus!! She is absolutely awesome!! This is another reason I continue to return to service my Lexus. Great Cars! More

Highly recommend Russ as Service Advisor Every visit Russ treats us to fabulous services, know our wishes & makes the service visits worth the drive. Always takes the time to ensure all needs Every visit Russ treats us to fabulous services, know our wishes & makes the service visits worth the drive. Always takes the time to ensure all needs are met. More

Quick Turnaround I needed service for an airbag issue. My car was picked up at my office and returned to me in a few hours washed and clean. Awesome! I needed service for an airbag issue. My car was picked up at my office and returned to me in a few hours washed and clean. Awesome! More

Airbag Inflater Recall Attention to detail is awesome at this dealer. Good work! 1. Chris Greeted me quickly. 2. Chris asked questions to understand the reason for my Attention to detail is awesome at this dealer. Good work! 1. Chris Greeted me quickly. 2. Chris asked questions to understand the reason for my visit. 3. Chris and the techs exceeded expectations (wash and gas top-off). 4. Chris told me about an unplanned maintenance item to pay attention to (water pump) 5. Chris provided a loaner vehicle (that was nice/unexpected). More

Job well done!!! Jeff Sapp was great to work with and the service was great too!!! Jeff was very friendly and took car of my car and the needed repairs. Thank you Jeff Sapp was great to work with and the service was great too!!! Jeff was very friendly and took car of my car and the needed repairs. Thank you More

Lexus LX350 2012 Suzie Todd is terrific. She took care of our service again with professionalism. We look forward to our next return service visit at Flow Lexus. Suzie Todd is terrific. She took care of our service again with professionalism. We look forward to our next return service visit at Flow Lexus. More

Great service Great customer service. Susi was very friendly, professional and knowledgeable. Dealership provided us a loaner to use while they took care of our air Great customer service. Susi was very friendly, professional and knowledgeable. Dealership provided us a loaner to use while they took care of our airbag recall issue. Susi did a follow up call which was very nice. She is always wonderful to work with. More

Due to recall letter to request replacement of air bag. All the employees which I have worked with over the last several years have always been friendly and efficient. In past years I appreciate having a All the employees which I have worked with over the last several years have always been friendly and efficient. In past years I appreciate having a “loaner” car to drive while the work is being done. More