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Flow Nissan Of Fayetteville
Fayetteville, NC
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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220 Reviews of Flow Nissan Of Fayetteville
August 29, 2013
I just want to say that this was THE BEST car buying experience that I have ever had!!! The friendliness and customer service started when I arrived at the front door and it did not end until I was giv experience that I have ever had!!! The friendliness and customer service started when I arrived at the front door and it did not end until I was given the keys to my new automobile. Each employee that I came into contact with was personable and professional. The dealership is unlike any other large dealership, in that, it was a calm and relaxing atmosphere, and the sales persons were not simply trying to sell a car, they were trying to ensure that I, the customer, was completely satisfied, and I am!! I look foward to doing business with your dealership in the future and I plan to tell anyone who is looking for and automobile to shop at your dealership. Thank you again to all the employees at Fred Anderson Nissan, you all are "THE BEST!" More
by hraymclean
Helpful August 28, 2013
My wife and I would like to thank the dealership for helping us relocate the used vehicle viewed on the internet at another Fred Anderson dealer. The coordination with internet sales person, sales women helping us relocate the used vehicle viewed on the internet at another Fred Anderson dealer. The coordination with internet sales person, sales women Mamie Rowe and management was very outstanding. We received a fair trade-in and a great price for the Hyundai Sonata we purchased. The financing guys were great in making sure we got the best interest rate for balance of the loan. We were offered all items for maintenance and explain in detail how we could maintain vehicle without worry of so much out of pocket expenses. A return customer within three years. More
by max_cycling
Employees Worked With
Mamie Rowe
August 17, 2013
The car buying experience with Fred Anderson was fantastic. Cherrelle Lee was professional and courteous. She helped us find the car best suited to our needs and then patiently walked us through the fantastic. Cherrelle Lee was professional and courteous. She helped us find the car best suited to our needs and then patiently walked us through the whole buying process. Matthew Pickreign walked us through the finance department getting us an extra rebate and a good finance rate. I felt very good about the whole process when I drove away with my new Versa. More
by byagmm
Employees Worked With
Cherrelle Lee
August 05, 2013
Our salesman Mike Toy went above and beyond most salesman with whom we have dealt. He was extremely knowledgeable about the Nissan Altima and expertly told us about the various features of the vehicle. He a with whom we have dealt. He was extremely knowledgeable about the Nissan Altima and expertly told us about the various features of the vehicle. He also followed us to our home to pick up the title of the vehicle we were trading in so that we would not have to make a return trip. When we had questions about a couple of features, he was able to quickly answer our questions on the phone. We returned to the dealership with questions about blue tooth (which he had previously explained) and he had us connected to blue tooth in a matter of minutes. He was a great help to us seniors. All personnel whom we encountered were very warm and inviting and made every effort to make us feel welcome. We will not hesitate to recommend Mike Toy and Fred Anderson Nissan of Fayetteville. Great job! More
by susie1q2
Employees Worked With
mike Toy
August 02, 2013
The service I received at Fred Anderson Nissan was horrible!! Especially the service department! I bought a 2011 Altima from them with very low mileage plus I was suppose to get the "THE FAMILY PLAN" horrible!! Especially the service department! I bought a 2011 Altima from them with very low mileage plus I was suppose to get the "THE FAMILY PLAN" with all these benefits that I will never use because I live almost 2 hours away. First, let me say, the sales person (or lady) was great, she pointed us in the right direction as far as the car we needed . But after we drove off the lot, we started having issues with the brakes squawking, and the car shaking when you're getting closer to 70mph. This is not even 25 days after. I call several days and no positive feedback. I decided to make a service appointment and take a day off work to drop the car off. I got to the service center and the first thing was "we don't have an appointment on file" and later said they'll still help me. we got to the counter and the service assistant manager (Mike) told me that it will cast me $96 to get a dynastic on my car! Mind you I only had the car for 25 days. I explain to him that I just got the car and he told me that I will have to talk to the sales department instead of saying "let me call the sales department" (it was almost like saying not my problem). I told him to go ahead and I'll walk over to the sales department. I got there and spoke to the sales manager and he told me to hold on. I didn't hear back from him. I decided to walk back to the service department after an hour and the service guy (Mike) wasn't there. I asked the lady sitting there and she told me that I had bad brakes, rotors and my car needed balancing also. Needless to say no one called me, I have been waiting for an hour or more and again my car is less than 25 days old! She later told me that it will cost almost $500 to get everything fix. These are problem that should have been fix before I even got the car! So I just drove almost two hours to get someone to tell me I need to give them another $500 for a car that I just bought. I could have done that at the local nissan dealership. Anyway, the lady told me she couldn't really help me because Mike (the service guy) went to lunch and won't be back for about an hour and mind you, I'M WAITING. Really!!!!! I was so frustrated that I went through my email to find a manager or called the Business Development Manager on his phone. I told him that I was in the building and he called me in his office. I explain my situation to him and he told me to give him a minute to figure out what was going on with my car. Finally, the sales manager came to me and said he will cover half of the cost that wasn't my fault in the first place! Plus he didn't even know that it was that much and thought it was a $100 job. So I asked for the cost and he decided to call the service department. They told him the cost and he finally decided to cover everything but I will have to wait another 2 hours. After all of this, I was stuck at this NISSAN dealership for more than 6 hours and drive 2 hours home, totaling a 10 hour day! I won't even get water from them even if it's free!!! THE WORST SERVICE I HAVE GOTTEN WITH ANY CAR!!! More
by lftubman
Employees Worked With
sales and service
July 31, 2013
Me. Jamaal Kennebrew did everything he could do help us get the car we needed at the price we could afford. He went above and beyond to make sure we were happy and I would definetly do business with him ag get the car we needed at the price we could afford. He went above and beyond to make sure we were happy and I would definetly do business with him again. More
by MarcusHolley
July 29, 2013
I came in to get my Nissan Sentra service. I asked one of the Financial person about the new 2013 Nissan Sentra I took a look and he introduce me to Mr. Nate McCorwie .I took a look and from talking with Mr the Financial person about the new 2013 Nissan Sentra I took a look and he introduce me to Mr. Nate McCorwie .I took a look and from talking with Mr. McCorwie he new his merchandise a wonderful saleman .I like my 2013 Sentra. This is my third one.He didn't pressure me to buy made sure I got the color I wanted.It wasn't on the lot but the manger located me one that same day.I was very happy.Keep on being the wonderful saleman you are. Barbara McQueen More
by schedule562001
Employees Worked With
Nate McCorwie
July 29, 2013
To Whom it may concern: Mr. Curtis White is an awesome saleman, he is a well knowledgeable go out of his way to make sure get the car you want .Just keep up the good work Mr. C.White. saleman, he is a well knowledgeable go out of his way to make sure get the car you want .Just keep up the good work Mr. C.White. More
by schedule562001
Employees Worked With
Curtis White
July 24, 2013
it was an excellent experience i was in and out easy process jamaal was veryknowledgable very personable and cutetoo! i will come back over and over again and send anyone looking for a car there i lov process jamaal was veryknowledgable very personable and cutetoo! i will come back over and over again and send anyone looking for a car there i love my new car I told Jamal whatI was looking for and he delivered. Thanks More
by tamross15
Employees Worked With
jamaal kennebrew
July 24, 2013
My salesperson, "April Dailey" was open, honest, friendly, and very polite. She ensured that I got all that I was looking for in a new car with a "Fantastic Price". I was honest with her, honest, friendly, and very polite. She ensured that I got all that I was looking for in a new car with a "Fantastic Price". I was honest with her, and the fact that I was also looking at another dealership/car; but her honesty, personality, and can do attitude helped me make my decision within 1-2 days. She worked with me and followed through with all my specifications right down to the color of my "New 2013 Nissan Rogue". The overall dealership to include the sales, managers, and financing office was fantastic, they all made me feel at home. This dealership showed me the difference between a regular dealership, and an outstanding dealership. Fred Anderson Nissan of Fayetteville is an honest, professional, and "customer service first" dealership; and I will definently be recommending them to my friends and family. More
by sfcewhit
Employees Worked With
April Dailey
