Flow Nissan Of Fayetteville

If you want integrity, do not come here Let me first start off by saying if you want a company that is truly about their customers and INTEGRITY, do not waste your time here. Last week, my c Let me first start off by saying if you want a company that is truly about their customers and INTEGRITY, do not waste your time here. Last week, my car started blowing hot air instead of A/C. Let me tell you, being in NC during this time of year, is NOT the time for your AC to start messing up. I talked to a few coworkers who mentioned it could be my freon/coolant and if not those my AC compressor... whatever. I honestly don’t know these things. I went to autozone and they told me I was good with Freon and coolant. Now that those two options are scratched off, my obvious last resort was to get a diagnostic somewhere and start doing my research on a new AC compressor. *starts googling, and YIKES starts biting the bullet I might have to swipe my card for $1500* Yikes, but it is what it is. But again, I don’t know these things so I called the professionals, and the maker of my car... Nissan. I called Nissan asking for a total estimate of getting a new AC compressor. Nice lady (I thought) that I talked to. She gave me the price down to the penny $1,251 and some change(I actually left the notebook down to the penny at work) but that’s the number down to the dollar! So I was like, ehh ok. She transferred me to the actually appointment side to talk to someone about my AC. He told me “yeah, probably the AC compressor. The lady said $1,251? That sounds about right! But of course diagnostic first and the cost will go towards that” so I’m like ehhhh ok! Schedule the appointment for Monday morning(yesterday). My fiancé takes my car to Nissan Monday morning to do the diagnostic. They do it, the man comes back and tells him”yep it’s the ac compressor” doesn’t tell him anything else it’s wrong but just says it’s the compressor. You can call us a little skeptical, but something just did not seem right. He then proceeds to say the total price will be $1407.34. Hmmm... I had it written down to the penny how much I was told it would cost. I am typically okay when people mix up a price as long as it isn’t a significant jump, but the first number I was given was when there was a computer right in front of them, so how was the first number I was given a couple hundred cheaper. Granted, I know the price is expensive, but that’s an extra couple hundred that can go towards bills. Anyways, we decided to decline their service and get a second opinion. Left Nissan, and went to AAA. Got another diagnostic, they come back and proceed to tell me “yeah you have a loose lug nut that needs to be tightened, it’ll cost you about $150.” WHAAAAAT???? You’re telling me I only have a lose lug nut that needs to be torqued ????? I ended up spending $109.00 for a tightened lug nut, as opposed to a replaced AC compressor that Nissan said was the problem for $1407.34. And now my AC is BOOOMING! The fact that I even gave this Nissan dealership $166 for the diagnostic alone grinds my gears. The fact that I even gave them a penny I want to take it back ! I have attached both receipts from both places, you can see the dates, times, and notes left. (If you want to see receipts go to YELP, I’ve attached them there) I saved $1,298. You too can save. Don’t come here. More

Service Department I have been dealing with Fred Anderson Nissan ever since it took over Stewart Nissan. I worked with Jim Pate on my last visit in the service depart I have been dealing with Fred Anderson Nissan ever since it took over Stewart Nissan. I worked with Jim Pate on my last visit in the service department and as always , was very pleased. I have known and worked with Jim Pate for years; if I can't deal with Jim, no one else will do. He is always very helpful and knowledgeable about my needs and always makes sure things are done correctly . More

Patient and Great Client Advisor Steve was great. I met him last summer while shopping for a vehicle for my wife but at the time we did not buy, ended up buying a Subaru instead of a Steve was great. I met him last summer while shopping for a vehicle for my wife but at the time we did not buy, ended up buying a Subaru instead of a Nissan. His professionalism and customer service was what brought me back to Fred Anderson Nissan looking for either a cheaper new truck or a slightly used truck. He was again very professional and even came in on his off day so my wife could be there to test drive the Nissan Titan we ended up buying. I will recommend any friend of mine looking for a new vehicle to go see him. More

Nice people My experience at Fred Anderson was great. The sale associates answered all my questions and made me feel confident in the car I chose! Big thanks to S My experience at Fred Anderson was great. The sale associates answered all my questions and made me feel confident in the car I chose! Big thanks to Steve for working with us! More

Smooth Steve was very knowledgeable, explained the process an easy to committee with. I look forward to working with Steve in the future. Thanks to everyone! Steve was very knowledgeable, explained the process an easy to committee with. I look forward to working with Steve in the future. Thanks to everyone! More

The staff was really professional and helpful. thank you I would highly recommend this dealership. The staff was professional and very helpful. They answered all my questions, and the sells staff was there t I would highly recommend this dealership. The staff was professional and very helpful. They answered all my questions, and the sells staff was there to find the best deal for me and not them. Love this place. If you haven’t been here then please make a visit! More

Title Sales manager was excellent in making sure we got a good price. I did feel like they kept my trade-in keys hostage until they worked the deal so I wo Sales manager was excellent in making sure we got a good price. I did feel like they kept my trade-in keys hostage until they worked the deal so I would buy the car. I asked 3 separate times for my keys back. But I did get an amazing deal on the car. More

Found something else I was initially disappointed that the car I went looking for was gone, but Steve was very helpful with advice and time. Even after the deal I needed I was initially disappointed that the car I went looking for was gone, but Steve was very helpful with advice and time. Even after the deal I needed his help with something I left in my trade he came through. I would recommend him and the dealership for others More

Amazing Had an amazing experience with Steve at the Nissan dealership on 3/25/18. They stayed hours past closing to make sure we were happy. Had an amazing experience with Steve at the Nissan dealership on 3/25/18. They stayed hours past closing to make sure we were happy. More

Bought 2 new cars on a late Sunday. We decided to purchase a new Maxima SR and an Amarda Platinum after reaching a great deal just after closing time on a Sunday. The staff stayed an add We decided to purchase a new Maxima SR and an Amarda Platinum after reaching a great deal just after closing time on a Sunday. The staff stayed an additional 3+ hours to help us finalize the deal. All of this after we were allowed to test drive every vehicle we were interested in, and learn about each model from our extremely informative sales professional, Steve. Fred Anderson Nissan, and especially Steve, have my highest recommendation for anyone who is interested in driving a Nissan. More