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Flow Toyota of Charlottesville

Charlottesville, VA

4.1
412 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 412 reviews

June 30, 2022

Excellent customer car service. Even provides a free shuttle for me to get to work on time. More

by kajudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jul 01, 2022 -

Flow Toyota of Charlottesville responded

Thank you for your kind review! We're glad your visit went well, and we hope to work with you again next time!

June 29, 2022

Service was wonderful! My gas tank door was stuck and Umansky fixed it under an hour and I was gone. Charge was minimal. More

by Mariemorris626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Layton
Jul 01, 2022 -

Flow Toyota of Charlottesville responded

We're so glad to hear that our team was able to help you out! Thank you for taking the time to share your feedback with us!

June 23, 2022

All work was completed within the time quoted, including the state inspection. Nothing to complain about, and the staff was attentive. More

by astevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 24, 2022 -

Flow Toyota of Charlottesville responded

Thank you for taking the time to share your positive review! We're happy to hear you had a great experience!

June 16, 2022

Amy is wonderful! Shuttle drivers are most appreciated. Thankful to the technicians and their care of my car. More

by Raineyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy and shuttle drivers
Jun 20, 2022 -

Flow Toyota of Charlottesville responded

We're thrilled to hear you enjoyed working with Amy! Thank you for visiting Umansky Toyota!

June 11, 2022

Purchased what was advertised as a TOYOTA Certified Pre-Owned vehicle... In short - this dealership and esp. it’s Sr. Management are crooked! I’m a life long Toyota owner - this has been, by far, my More

by USMC1906
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig M. Morris
Jun 15, 2022 -

Flow Toyota of Charlottesville responded

This feedback is very disappointing to receive and we want to assure you we take your concerns seriously. We hope to have the opportunity to work with you on a solution. Please email when you have a moment. Sincerely, Craig Morris, General Sales Manager, cmorris@umanskytoyota.com

June 07, 2022

It was a very friendly, efficient, and competent service experience. David provided excellent communication throughout the process. More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Layton
Jun 08, 2022 -

Flow Toyota of Charlottesville responded

Hi Carl, we're so happy to hear that your experience went well! Thank you for choosing Umansky Toyota!

May 28, 2022

I am always pleasantly surprised how Quick and easy they make the service call And complete It. More

by garykelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline and Nicole
May 31, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that your appointment was quick and easy! Thank you for choosing Umansky Toyota!

May 20, 2022

Perfect in all respects. Amy is the best service representative and communicates very clearly for our needs. More

by lfaust
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
May 23, 2022 -

Flow Toyota of Charlottesville responded

We are so happy to hear that you enjoyed working with Amy! Thank you for sharing your review with us!

May 19, 2022

We had the car serviced at Umansky while my daughter was at UVA. She was rather nervous about taking a car in for service as she had never done that. They are very thorough, dependable and trustworthy. I hi More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire service team
May 20, 2022 -

Flow Toyota of Charlottesville responded

Hi Mike, we're happy to hear that you had a great appointment! We sincerely appreciate your business!

May 18, 2022

Service is always excellent. Amy Phillips in Service always assists us. She is so professional and courteous and is truly a kind and caring person. Thank you Amy!! You are t More

by emberbillcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Phillips
May 19, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that Amy was able to make your experience here a great one! Thank you for choosing Umansky Toyota!