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Flow Toyota of Charlottesville

Charlottesville, VA

4.0
412 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 412 reviews

May 14, 2022

I have always found the employees more than helpful and courteous. Thank you so much. More

by mcc2f4@centurylink.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure wwhat their names were as I did not think to get them.
May 16, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you enjoyed working with our team! Thank you for choosing Umansky Toyota!

May 11, 2022

Service has always been excellent. No return visits due to incomplete or bad service. Very sorry to lose Lindsay Butler as service advisor….. She was OUTSTANDING!!! More

by Scootz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Morris
May 12, 2022 -

Flow Toyota of Charlottesville responded

We're thrilled to hear that you've had great experiences here at Umansky Toyota! Thank you for sharing your positive feedback with us!

May 06, 2022

Forrest was very upfront about how long it would take for the car to arrive after the order was placed, and he kept me apprised all along the way when delivery of the car was delayed. Forrest and the manage More

by jjstarkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Rosser
May 09, 2022 -

Flow Toyota of Charlottesville responded

Thank you for sharing your feedback about your experience here! We're so glad that your enjoyed working with Forrest!

May 02, 2022

Great working with Charles and Mike on this transaction-Both were very courteous and professional. More

by Tundra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Mike
May 04, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you enjoyed working with Charles, Mike, and the rest of our team! Thank you for sharing your feedback with us!

May 01, 2022

Car working fine. Have not checked to see if GPS has been updated but hopeful. More

by shull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 02, 2022 -

Flow Toyota of Charlottesville responded

We're glad to hear your appointment went well! Thank you for choosing Umansky Toyota!

April 30, 2022

The service writers very helpful and friendly. Easy to schedule an appointment online. I dropped off my vehicle and they had it ready well ahead of the time I had asked for. More

by Rlw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
May 02, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you enjoyed working with our team! Thank you for your positive review!

April 27, 2022

Excellent service. We have worked with Leslee Parsons for many years, and she is extremely professional, knowledgeable, and caring. We have enjoyed working with her. Th More

by aisilverman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslee Parsons
Apr 28, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you had a great experience working with Leslee! Thank you for choosing Umansky Toyota!

April 10, 2022

20000 mile scheduled service went without issue in ~ 1. 5 hours as advertised / expected. Waiting lounge was well spatially distanced with complementary beverages. :) More

by n/a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Apr 10, 2022 -

Flow Toyota of Charlottesville responded

We're so glad you had a great experience during your appointment! Thank you for choosing Umansky Toyota!

April 08, 2022

This is the first time I have use the Service Dept since Umansky has taken over. Things went smoothly and there no problems. Satisfied with the service I received. More

by jmmundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Shifflett
Apr 10, 2022 -

Flow Toyota of Charlottesville responded

It's great to hear that your visit went well! We hope to work with you again next time!

April 06, 2022

My service advisor was able to get my car inspected without an appt within an hour. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A male service advisor...forgot his name.
Apr 07, 2022 -

Flow Toyota of Charlottesville responded

Hi Jerry, we're so glad we could help you out with your appointment! Thank you for sharing your review!

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