Flow Toyota of Charlottesville
Charlottesville, VA
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Service has always been excellent. No return visits due to incomplete or bad service. Very sorry to lose Lindsay Butler as service advisor….. She was OUTSTANDING!!! No return visits due to incomplete or bad service. Very sorry to lose Lindsay Butler as service advisor….. She was OUTSTANDING!!! More
Forrest was very upfront about how long it would take for the car to arrive after the order was placed, and he kept me apprised all along the way when delivery of the car was delayed. Forrest and the manage the car to arrive after the order was placed, and he kept me apprised all along the way when delivery of the car was delayed. Forrest and the manager went out of their way to get me the financing rate I wanted. More
The service writers very helpful and friendly. Easy to schedule an appointment online. I dropped off my vehicle and they had it ready well ahead of the time I had asked for. Easy to schedule an appointment online. I dropped off my vehicle and they had it ready well ahead of the time I had asked for. More
Excellent service. We have worked with Leslee Parsons for many years, and she is extremely professional, knowledgeable, and caring. We have enjoyed working with her. Th We have worked with Leslee Parsons for many years, and she is extremely professional, knowledgeable, and caring. We have enjoyed working with her. This, I believe, is the fourth purchase through her. More
20000 mile scheduled service went without issue in ~ 1. 5 hours as advertised / expected. Waiting lounge was well spatially distanced with complementary beverages. :) 5 hours as advertised / expected. Waiting lounge was well spatially distanced with complementary beverages. :) More
This is the first time I have use the Service Dept since Umansky has taken over. Things went smoothly and there no problems. Satisfied with the service I received. Umansky has taken over. Things went smoothly and there no problems. Satisfied with the service I received. More