On Wednesday June 12, 2020, I went to flow Durham. Manager up there is horrible. I was looking at a VW Certified vehicle. There were more than just one problem, just to start, I was pointing out where actual bolts were missing, I showed them where they went, one was actually stuck in lower fender, that caused damage to lower front door bottom, was told by this manager, Mitch, that if I want the car, buy it, the car is being sold the way it is. So much for being a VW certified car? I had to drive 150 miles round trip because they refuse to sent the car to Burlington Flow, who I originally contacted. Just bad business, no customer service. I'm only giving 1 star because you can't give none.