Flowers Honda

I had a great shopping experience at Flowers Honda and Nissan! It took several visits before deciding which car to buy. Each time Drew Richards and the rest of the team were very helpful and professional. Nissan! It took several visits before deciding which car to buy. Each time Drew Richards and the rest of the team were very helpful and professional. More

Awesome dealership!! Customer service was great, everyone was really nice and helpful. Ernie did an excellent job as a salesman. I didn't feel pressured to buy. I took my time and everyone was patient with m was really nice and helpful. Ernie did an excellent job as a salesman. I didn't feel pressured to buy. I took my time and everyone was patient with me. I got the car I wanted for an excellent price. Once I decided on a car...everything was done in a timely manner. I didn't have to wait 2 or 3 hours to complete the financing process. More

Everyone was just a pleasure to work with. They were so laid back and friendly, and not pushy or overly aggressive at all. They were very willing to work with me to finding a deal that was right in my pric laid back and friendly, and not pushy or overly aggressive at all. They were very willing to work with me to finding a deal that was right in my price range. More

Sales experience great - service still needs improvement. Service department needs to improve customer service and quality of work. Would take my car somewhere else for service, but I purchased pre-paid ma Service department needs to improve customer service and quality of work. Would take my car somewhere else for service, but I purchased pre-paid maintenance. More

Flower's Honda is the most inept car dealer I have ever done business with. Our deal included some accessories that were to be installed when the service department opened back up. After two weeks of wai done business with. Our deal included some accessories that were to be installed when the service department opened back up. After two weeks of waiting for a phone call to schedule an appointment, I had to call them and set it up. We live about 2 hours from the dealership and were shocked when we arrived and were told they did not remember the deal and those involved were not available at the time. Their "misunderstanding" of our deal could have been communicated on three separate occasions before we made the long trip to/from Thomasville for our appointment to have the accessories installed. This was written down when we were negotiating the deal but the dealership would not provide it to me despite acknowledging they had the file. It took four months of constant phone calls and e-mails to finally get the response that they were sorry for the confusion and would not be installing the accessories. Other shady things about the dealership were: We were told our trade would have to be sold wholesale and there was no way it could be sold on the lot. This was an obvious attempt to devalue our trade however it was displayed prominently on the lot with some very complimentary language on the website when we arrived to have our accessories installed. Their salesman, Kyle, was quick to speak poorly of another Honda dealer in Tallahassee when he found out I had been dealing with them as well. While I appreciated the input at the time, I'm sure my experience there could not be any worse than the one at Flowers. When I inquired about an extended warranty I was quoted a price of $1500, this amount was what I was taking into consideration during the negotiations, but on our paperwork the warranty's actual cost was $1100. The negotiated purchase amount took into consideration an $8k payoff on our trade. Our actual payoff was less than that amount and I had to correct that information when we were signing our paperwork. When their finance manager asked Jason about this he stated he was "planning to put that in his pocket." I would encourage anyone buying a vehicle to steer clear of this dealership. Based on my experience, their staff, management, and ownership's interest in the customer ends after the sale. More

David Flowers states he stands for "Honesty" and "Integrity" in his ads, but don't be fooled. I was misled by his sales staff into thinking I was paying all taxes and fees for the State of Flori and "Integrity" in his ads, but don't be fooled. I was misled by his sales staff into thinking I was paying all taxes and fees for the State of Florida when I purchased my vehicle, but when I read the find print a little too late, it was obviously wrong. Repeated calls to his sales staff went unanswered, and when I tried to contact Mr Flowers himself, he simply ignored me. Be very careful traveling up from Tallahassee and doing business with the Flowers dealerships. They are shady people, and the owner doesn’t care enough about his clients to offer a response. More