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Flowers Honda - Service Center

Thomasville, GA

4.5
320 Reviews

320 Reviews of Flowers Honda - Service Center

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August 03, 2024

My problem was taken care of quickly while I waited at no charge. I was advised on possible future costs of repairs of the problem reoccured. Everyone was very nice and polite. More

by MARTHAJEAN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Flowers Honda responded

MARTHAJEAN61, thank you for your business and the review! We will be sure to pass along your comments to our service team here at Flowers Honda. We look forward to your next visit. Take Care!

August 03, 2024

Always Friendly,Always Smiling and ready to help. Great service. Would not want to deal any where else. Flowers Honda of Thomasville are Number 1 More

by eversharp49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Wyrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Flowers Honda responded

eversharp49, thank you for your business and the review! We will be sure to pass along your comments to our service team here at Flowers Honda. We look forward to your next visit. Take Care!

August 02, 2024

Appt times and actual service times are off almost an hour creating long wait times More

by Gary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Aug 02, 2024 -

Flowers Honda responded

Gary, we apologize for your inconvenience. Please reach out to our Service Manager, Travis Turk at 229-225-1144 to work towards a resolution.

August 02, 2024

Everything went great with this appointment. They even let my furbaby sit in the lobby and wait with me. More

by JENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Flowers Honda responded

JENN, we are happy we could help and please bring your furbaby any time! Take Care!

August 01, 2024

Very community oriented. The staff are always friendly and explain anything that needs attention to my vehicle. More

by KRAMCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Flowers Honda responded

KRAMCHAR, Thank You! Our community is just as important to us as our customers are to us. Thank you for the kind words about our service team too. We will be sure to pass them along. Please don't hesitate to reach out if you need anything, we are always here to help.

August 01, 2024

I really do appreciate my Flowers Honda family. I had taken some time off from getting my car serviced there, but I was ready to come back. I drive from Tallahassee because the customer service is More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Aug 01, 2024 -

Flowers Honda responded

Nicole, thank you for your business and for your feedback! We will pass along your kind comments to Lance and our service team here at Flowers Honda. If you need anything please reach out, we are always here to help. Take Care!

August 01, 2024

One of the best service departments locally. I receive good customer service each time. Online assistant very helpful More

by MS_MACK2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Aug 01, 2024 -

Flowers Honda responded

MS_MACK2008, thank you for the kind comments. We will be sure to pass them along to our service department. We look forward to seeing you again soon.

July 31, 2024

Service was quick but they didn't take the time to discuss service needs, it was also very pricey for the service performed More

by ELLINGTONLINFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Flowers Honda responded

ELLINGTONLINFORD, thank you for your business and we apologize that you didn't have an excellent service experience with us. If you are willing please reach out to our Service Manager, Travis Turk at 229-225-1144 to work towards a resolution. We look forward to hearing from you soon.

July 31, 2024

Great customer service friendly. .they made me at home away from home. I will glad to see you again. Thank you More

by SLBROWN328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Jul 31, 2024 -

Flowers Honda responded

SLBROWN328, thank you for your business and the review! We look forward to your next visit. Take Care!

July 31, 2024

Alvin does a terrible job. Doesn’t listen, talks over you, doesn’t perform services as asked, and just generally is a poor service advisor. If he’s the only option for service More

by MEGANMAEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Turk - did a good job getting a resolution to my issue, but I should never have had to speak to him. , Alvin Barber
Jul 31, 2024 -

Flowers Honda responded

MEGANMAEVE, we apologize for you having a poor experience with Alvin. He is no longer working with us. We are sure that your regular advisor. Lance will be happy to assist you next time you come in. We apologize again and look forward to seeing you in the future.

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