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Flowers Honda - Service Center

Thomasville, GA

4.5
323 Reviews

323 Reviews of Flowers Honda - Service Center

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July 31, 2024

Alvin does a terrible job. Doesn’t listen, talks over you, doesn’t perform services as asked, and just generally is a poor service advisor. If he’s the only option for service More

by MEGANMAEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Turk - did a good job getting a resolution to my issue, but I should never have had to speak to him. , Alvin Barber
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Jul 31, 2024 -

Flowers Honda responded

MEGANMAEVE, we apologize for you having a poor experience with Alvin. He is no longer working with us. We are sure that your regular advisor. Lance will be happy to assist you next time you come in. We apologize again and look forward to seeing you in the future.

July 31, 2024

Service was quick but they didn't take the time to discuss service needs, it was also very pricey for the service performed More

by ELLINGTONLINFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Flowers Honda responded

ELLINGTONLINFORD, thank you for your business and we apologize that you didn't have an excellent service experience with us. If you are willing please reach out to our Service Manager, Travis Turk at 229-225-1144 to work towards a resolution. We look forward to hearing from you soon.

July 31, 2024

Great customer service friendly. .they made me at home away from home. I will glad to see you again. Thank you More

by SLBROWN328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
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Jul 31, 2024 -

Flowers Honda responded

SLBROWN328, thank you for your business and the review! We look forward to your next visit. Take Care!

July 31, 2024

I would not recommend And I will not be returning I have been twice and both times I was recommended service that was not needed More

by JUDYLYN374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Flowers Honda responded

JUDYLYN374, please reach out to our Fixed Operations Manager, Gary Loyd at 229-225-1144 to work towards a resolution at your convenience.

July 31, 2024

Every time I go the people are nice, service to my vehicle is done in a timely manner. I've never had a complaint. More

by LBRYANT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Report | Print
Jul 31, 2024 -

Flowers Honda responded

LBRYANT57, thank you for your business and your review! We will be sure to pass along your comments to our service team here at Flowers Honda. We look forward to your next visit with us. Take Care!

July 31, 2024

Very nice and knowledgeable great customer service. Wish I can transfer my vehicle to a new account. But overall, I will be back for future services More

by LeEtta413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Report | Print
Aug 01, 2024 -

Flowers Honda responded

LeEtta413, thank you for the 5 Star Review! We will be sure to pass along your comments to our service team here at Flowers Honda. We look forward to your next visit. Take Care!

July 31, 2024

Flowers Honda is absolutely amazing! Kind, courteous, quick! Love it there! We’ve been servicing with them for over 10 years! More

by KAYKAY414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Flowers Honda responded

KAYKAY414, thank you for your continued business and the kind review! We will be sure to pass along your comments to Lance and our service team here at Flowers Honda. We look forward to seeing you again!

July 31, 2024

He told me he would give me some pricing on replacing a tire and removing wheel locks. That I did not have the key for. In step he went to lunch and had the work started. It all worked out well. More

by BIGAL1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Barber
Report | Print
Jul 31, 2024 -

Flowers Honda responded

BIGAL1966, We're glad we could help. If you need anything further please feel free to reach out. We are always here to help! Take Care!

July 30, 2024

Friendly and very attentive to the customers. He also kept you inform about your vehicle More

by MELIVINGSTON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Barber
Report | Print
Jul 31, 2024 -

Flowers Honda responded

MELVINLIVINGSTON46, we are happy to have provided you with an excellent service experience. We appreciate your business and the review! Hope to see you again soon, take care!

July 30, 2024

The service was great and my service provider was polite and well taken care of me went up and beyond . More

by CLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Barber
Report | Print
Jul 31, 2024 -

Flowers Honda responded

CLA, thank you for your business and your feedback. If you need anything else, please don't hesitate to reach out. We are always here to help.

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