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Flowers Nissan - Service Center

Thomasville, GA

4.6
64 Reviews

64 Reviews of Flowers Nissan - Service Center

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October 02, 2025

NEVER bring you vehicle to Flowers Nissan in Thomasville, Ga. Terrible service and communication. My vehicle wasn’t repaired and I have razor blade cuts in my dash from the exchange of my dash infotainment s More

by Huntin4taco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alsobrooks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Flowers Nissan responded

Huntin4taco, we take matters like damage, cleanliness, and communication very seriously. That is why we ordered the part to fix the cut when the truck was repaired. However, since you sent someone to pick up your vehicle for you, we tried to contact you several times this past week to discuss the issue and inform you the part was ordered. We are very happy that our Service Manager was able to reach you today! He stated that you will be bringing your vehicle next week so we can replace the damaged part and have your vehicle cleaned. We apologize for the greasy handprints on the back of your truck. We 100 percent should have noticed that and taken care of it before your truck was released back to the person you sent to pick it up. Also, the technician said that if you had change that needed to be moved to make the repairs it would be moved to your glove box. Please check your glove box and let us know if you found it when you bring your truck in next week. Thank you and we look forward to seeing you next week.

September 30, 2025

Everyone is very professional and helpful. I love the service that I receive every time More

by MELETTE.MCLENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alsobrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Flowers Nissan responded

MELETTE.MCLENDON, Thank you so much for your kind words! We’re thrilled to hear that you consistently receive professional and helpful service from our team. Your loyalty means a lot to us, and we look forward to serving you again next time.

September 26, 2025

We’ve always used for services. We’re thankful they repaired our vehicle with less than 80,000 miles that had to have transmission replaced. We do not abuse our vehicle or use for a More

by VCOMBS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Turk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alsobrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Flowers Nissan responded

VCOMBS55, Thank you so much for your kind words! We’re thrilled to hear that you consistently receive professional and helpful service from our team. Your loyalty means a lot to us, and we look forward to serving you again next time.

September 20, 2025

Whenever I need a dealership they are always there for me treat me like family talk nicely always meet me with a smile just out of this world friendly they are just good people!!! More

by KENSEY.COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Loyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alsobrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : If I could remember names I could just name them all I have had excellent experience with all of them!!!
Sep 22, 2025 -

Flowers Nissan responded

KENSEY.COPELAND, thank you so much for your heartfelt review! We’re honored to be your go-to dealership and to treat you like family every time you visit. Our team truly values your kind words and looks forward to continuing to provide you with the friendly, welcoming experience you deserve

September 20, 2025

I was able to come in and Vann helped me with my oil change. Vann was patient and really helped me while I was there, he made me feel like my car was in good hands. I will continue to take my car to Nis More

by Vtcasey.67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann Bass
Sep 22, 2025 -

Flowers Nissan responded

Vtcasey.67, thank you for sharing your experience! We’re so glad to hear that Vann took great care of you and made you feel confident about your vehicle’s service. We truly appreciate your trust in us and look forward to seeing you again at Nissan!

September 13, 2025

Great and attentive service. Vann was great and very helpful and was very knowledgeable and honest More

by mitchellwp547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann bass-5 stars
Sep 15, 2025 -

Flowers Nissan responded

mitchellwp547, thank you for the kind words! We’re glad to hear you had a great experience and that Vann took such good care of you. We’ll be sure to share your feedback with him and the team. We appreciate your trust and look forward to serving you again!

September 13, 2025

It took 6 phone calls to even get someone to answer the phone to direct me to service and when I finally got someone, the “consultant” was less than friendly. Acted like I was burdening them to answer my c More

by Siceloff_bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Loyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alsobrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Siceloff_bill responded

You can do a lot better

Sep 15, 2025 -

Flowers Nissan responded

Siceloff_bill, we are very disappointed to hear about your experience and the frustration it caused. That is not the level of service we aim to provide. Your feedback is important, and we will be addressing this with our team to ensure phone calls are answered, communication is clear, and every customer feels valued and respected. We appreciate you taking the time to share this, and if you’d be willing, we’d like the opportunity to speak with you directly to make things right. Please contact our Service Manager, Travis Turk at 229-226-1106 ext. 2018 to work towards a resolution.

Sep 17, 2025 -

Siceloff_bill responded

Travis can’t make this bad situation better. Travis was very polite, courteous and professional. I can’t say the same about the rest. He’s the service manager, now if your GM or owner wants to speak with me, I’ll be glad to.

September 10, 2025

They were honest and up front about the issues with my vehicle. The price was and the issues was outlined on the invoice and easy to understand. More

by FRANKSPENCER1958
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alsobrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Flowers Nissan responded

FRANKSPENCER1958, thank you for your review! We’re glad to hear our team was able to be upfront and transparent about your vehicle’s needs and that the pricing and invoice were easy to understand. Clear communication is very important to us, and we appreciate your feedback!

September 09, 2025

The dealership has great people. They are very helpful and responsive. The team provided immediate support when first inquired. More

by CWO4CABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alsobrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Flowers Nissan responded

CWO4CABS, Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide you with helpful, responsive service from the very beginning. We truly appreciate your support and look forward to assisting you again in the future!

September 09, 2025

I experienced great customer service with a very friendly and comfortable atmosphere and quick service More

by ANGELA.MERRITT75
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alsobrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Flowers Nissan responded

ANGELA.MERRITT75, Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide you with helpful, responsive service from the very beginning. We truly appreciate your support and look forward to assisting you again in the future!

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