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Floyd Chrysler Dodge Jeep Ram

Floyd, VA

4.4
41 Reviews
Call Dealership (540) 745-4184

178 Parkway Lane South

Floyd, VA

24091

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41 Reviews of Floyd Chrysler Dodge Jeep Ram

April 12, 2024

Thanks, guys. I was delightedly surprised by how soon you were able to change the fluids and get me back on the road. Kudos to the women in charge of the game! More

by dawnshiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
greated by fine lady, money taken by another fine lady, i wasn't given any names. service by someone was just fine.
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Apr 17, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Dawn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 10, 2024

Always do a great job. don't like some of changes but I can stand it. Thank you More

by steeledan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
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Apr 15, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Dan, thank you for providing this feedback about your experience at Floyd Chrysler Dodge Jeep Ram. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 06, 2024

Staff was very friendly and helpful. Hugh was my sales person. I appreciated his professionalism. More

by hworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh
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Apr 10, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 05, 2024

We have found a new Dodge Dealership. You guys treated us like Royalty. We will be using your services in the future. More

by michael@icsiworks.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
Report | Print
Apr 10, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Michael, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 05, 2024

They fixed my problem in very timely manner. Everyone was concerned and willing to assist. More

by weeks30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
Report | Print
Apr 09, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We appreciate your kind words. We are glad that we could get your vehicle fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 04, 2024

Very accommodating. Appreciated the fast service for an oil change, tire rotation. Can't beat the hometown crew! More

by pwearnest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
Report | Print
Apr 09, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 02, 2024

Very professional people to deal with. I was impressed with the whole experience. I would recommend them to anyone. More

by tomtruitt55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy , David Comfort
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Apr 05, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We appreciate your input, Tom. We're glad to hear that you are consistently impressed with the service we offer here at Floyd Chrysler Dodge Jeep Ram. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

March 31, 2024

They are very helpful and made the process easy. Will likely use them again when time comes to shop again. More

by Jmfralin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Comfort
Report | Print
Apr 03, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

March 27, 2024

I had an enjoyable buying experience last Fall. I got a good deal and everyone was a pleasure to work with. More

by jteew3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson Spicer, Nadia
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Apr 01, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

January 20, 2012

they are very friendly however always a long wait, no lender car, always a full pot of coffee, turned off and cold, parts not always there after you make the service trip More

by karen50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know the names of the service dept
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