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Folsom Buick GMC

Folsom, CA

4.7
224 Reviews
Call Dealership (916) 400-2884
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12640 Auto Mall Cir

Folsom, CA

95630

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224 Reviews of Folsom Buick GMC

November 20, 2023

Fantastic experience thank you Marty for working with us we greatly appreciate it. Great service More

by vinnie8821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Michael Kelly, Scott Runkle
Report | Print
Nov 22, 2023 -

Folsom Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 20, 2023

We normally buy our vehicles out of state but decided to look in Northern CA this time. Our experience with Marty and Charles was great. When we were not able to make it Folsom on Saturday, Marty came in on More

by dana19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Charles Townsend
Report | Print
Nov 22, 2023 -

Folsom Buick GMC responded

Thank you for writing this amazing review for our team! At Folsom Buick GMC, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 19, 2023

This is a great dealership with respectful and honest staff. I won’t take my vehicle anywhere else! More

by austinm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Livingston, Ed McNanna, Jay Dhaliwal
Report | Print
Nov 21, 2023 -

Folsom Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Austin! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 17, 2023

I had a very pleasant experience when I got my car serviced! Dave checked my car in and got it back to me in a reasonable amount of time. He was very personable. No issues. More

by JJFRANK007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wheller
Report | Print
Nov 20, 2023 -

Folsom Buick GMC responded

Thank you for taking the time to write about your experience with us! At Folsom Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Dave was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 17, 2023

We have bought multiple vehicles from this dealership. The staff are incredibly knowledgeable about the vehicles on their lot, went up and beyond to make sure we were taken care off. They are not just bus More

by SARAHENDERSON2545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sims, Steve Voyez, Charles Townsend
Report | Print
Nov 20, 2023 -

Folsom Buick GMC responded

Thank you for this excellent review! We are so happy to hear that we could make you feel like a part of the Folsom Buick GMC family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 16, 2023

Use Folsom Buick Service since 2020 always excellent service kind and professional great experience always More

by MARGARETAJAYI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Long, Johnny Livingston
Report | Print
Nov 17, 2023 -

Folsom Buick GMC responded

Margareta, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 16, 2023

Every one in the service department takes care of our service needs professionally and with great consideration and care. Thank you! More

by rpmvend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver Service Employees we’re great , Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna
Report | Print
Nov 17, 2023 -

Folsom Buick GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 15, 2023

The very best service , every time. Very friendly staff , very helpful. Johnny was great. Thanks More

by allgirlsdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Burcina, Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna, Charles Townsend, Michael Kelly, Michael Herrera
Report | Print
Nov 17, 2023 -

Folsom Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 15, 2023

Honest dependable service provider! The experience was great from the online appointment until my vehicle was ready. More

by DOUGLASBAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wheller
Report | Print
Nov 16, 2023 -

Folsom Buick GMC responded

Douglas, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 14, 2023

It was a very low pressure and seamless process purchasing from this team and location. More

by seanstokes2.0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Perez, Jay Dhaliwal, Michael Kelly
Report | Print
Nov 15, 2023 -

Folsom Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

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