Folsom Buick GMC

Best GMC experience. I took my 2008 Acadia to Folsom Buick GMC because of unsatisfactory, incomplete work at Elk Grove GMC. Dave actually listened to me when I explained I took my 2008 Acadia to Folsom Buick GMC because of unsatisfactory, incomplete work at Elk Grove GMC. Dave actually listened to me when I explained the issues I was having with the car. He was able to isolate and repair the problem, a bad fuel pump, in a very reasonable amount of time. He was so very helpful, and kept me updated. Bring your GMC here for service. They do great work. More

Relief away from home to find great people, great service. My advisor put me at ease immediately when I called and asked to have my check engine light looked into -- without a scheduled appointment -- on a Sat My advisor put me at ease immediately when I called and asked to have my check engine light looked into -- without a scheduled appointment -- on a Saturday. He assured me that my car would be checked over carefully and be ready to drive the 1400 miles home (alone) safely. He and another guy were so genuinely friendly, helpful, considerate, and kind. The dealership was a comfortable place to wait, and my car performed perfectly all the way home! They were more than fair with the charges and I was so thankful to have chosen such a great place to have my GMC Terrain serviced. More

My Dealership since 2011 We bought a new 2011 Terrain and have had it serviced at Folsom Buick GMC since day one. We could not be happier with the level of expertise and quali We bought a new 2011 Terrain and have had it serviced at Folsom Buick GMC since day one. We could not be happier with the level of expertise and quality of service they provide. I tell all my friends to use the service department even if you didn't buy your car there. More

AMAZING! It was hands down the best dealership that I have bought a car from. From the moment we got to the lot Melissa went above and beyond to help us find t It was hands down the best dealership that I have bought a car from. From the moment we got to the lot Melissa went above and beyond to help us find the right car, even found us the exact Buick we wanted from the back lot! Once I told her I needed to think about it, her and Andy let me take the car as a 'Borrowed Vehicle' to drive it to run some errands, just to make sure I absolutely loved it! Of course, I ended up loving it and they gave me the best price! Can not say enough amazing things about Melissa and Andy! Love them! So happy with my purchase from Folsom Buick GMC! More

Still going there This is the first time I have continued to use a dealership's service department after the warranty has expired. What more needs to be said. This is the first time I have continued to use a dealership's service department after the warranty has expired. What more needs to be said. More

They don't care The GM told me he would follow up wto this the issues I've been having and I've left him two messages over the past 10 days and have not heard from an The GM told me he would follow up wto this the issues I've been having and I've left him two messages over the past 10 days and have not heard from anyone that works here. They just want to sell you a car, as someone who runs a business this has been the worst 3 years of car ownership I've experienced. More

Service Outstanding service top to bottom. From the service techs that write it up to the mechanics who take care of the problem, this dept keeps your vehicle Outstanding service top to bottom. From the service techs that write it up to the mechanics who take care of the problem, this dept keeps your vehicle in tip top condition. More

Great Experience My husband was looking for a truck. We drove into the dealership and were greeted by a young salesman, Colby. He was great, very knowledgeable and if My husband was looking for a truck. We drove into the dealership and were greeted by a young salesman, Colby. He was great, very knowledgeable and if he didn't know the answer to a question, he found out the answer. My husband saw the truck he wanted, we told them what we wanted to pay, Colby asked his boss, Jamie Dennis, we drove away with our new truck an hour later. Great experience, great customer service and great truck. Thank you. More

Did not recieve what was promised customer for 20 years I will never return. promised feature in truck they never delivered highly dissatisfied. will go to Roseville for service. bad c customer for 20 years I will never return. promised feature in truck they never delivered highly dissatisfied. will go to Roseville for service. bad customer satisfaction More

Great customer service I have purchased four vehicles from this dealership because of the excellent customer service both in the buying process and the service. Both in th I have purchased four vehicles from this dealership because of the excellent customer service both in the buying process and the service. Both in the buying process and the service I love how they will accommodate with a loaner vehicle when your car is having warranty work done. Very impressed with the product so will keep coming back to this dealer More