Folsom Buick GMC

Bought my gmc sierra from Folsom GMC, and have only ever had it serviced there. My service agent was a nice guy. Had to wait longer than expected only to learn that there is a small leak in my radiator. Ser had it serviced there. My service agent was a nice guy. Had to wait longer than expected only to learn that there is a small leak in my radiator. Service said it’s not a big deal, but I now can smell radiator in my garage, although no fluid on ground. A replacement radiator is supposed to be coming, but I am totally uncomfortable…. Don’t want to get stranded in the middle of nowhere in the snow…. More

The service we received was excellent. Marty and Charles did a great job assisting us throughout our purchase. Marty and Charles did a great job assisting us throughout our purchase. More

service was quick and Tina was very courteous and my wait was very comfortable.mmmmmm was very comfortable.mmmmmm More

Courteous, knowledgeable, friendly, responsive, clean and professional. I enjoyed my buying experience, everyone there was great to work with and gave me the time and information I needed. Not push at all. professional. I enjoyed my buying experience, everyone there was great to work with and gave me the time and information I needed. Not push at all. More

No strong-arm tactics. ..!!! That was appreciated... Steve was great. It was good to do business locally, especially without the beating-over-the-head pressure I got from ..!!! That was appreciated... Steve was great. It was good to do business locally, especially without the beating-over-the-head pressure I got from other dealerships; kudos... Aside from the horrible wait due to the supply-chain and strike (I thought GM, not the dealership, really should've discounted the MSRP for all that; you can edit out this parenthetical, lol...), I was pleased overall with the whole interaction at Folsom Buick. Now, if only I can figure out how to read my instrument clusters... More

Had an appointment at 930am for an oil change, tire rotation and a squeaky brake issue. I had to call twice right before closing to find out my truck was almost ready for pickup. When it was ready 1 ho rotation and a squeaky brake issue. I had to call twice right before closing to find out my truck was almost ready for pickup. When it was ready 1 hour before close, the tires had not been rotated, I had to ask about the braking issue, and was given non specific info about braking, the porter took took PA calls to bring the truck up, and when he did, he just exited and I had to ask him where my key fob was. He left the floor paper in the truck, and the exterior had not been washed as per usual. Lastly my tires where showing under inflated on the dash and in the app when I dropped off, and that also went unaddressed. I called the dealership and asked for someone to call me back for resolution and still have not gotten a response. Very poor experience. More

Every time I have gone, I have had an excellent experience. The people that work here are very friendly. experience. The people that work here are very friendly. More

Clean environment and courteous workers throughout the dealership. I always take my Yukon there for service. dealership. I always take my Yukon there for service. More

Excellent customer service, went for an oil change and the staff was friendly and professional. They kept their word it would be finished in a timely manner. I will be back! the staff was friendly and professional. They kept their word it would be finished in a timely manner. I will be back! More

Dave at Folsom GMC was very professional and attentive! Thank you Folsom GMC and Buick dealership. Thank you Folsom GMC and Buick dealership. More