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Folsom Chrysler Dodge Jeep Ram - Service Center

Folsom, CA

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32 Reviews

32 Reviews of Folsom Chrysler Dodge Jeep Ram - Service Center

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July 24, 2021

I want to extend my gratitude to the service department at Folsom Lake Dodge. The service department just recently took steps above and beyond for me in a situation with a replacement part for my vehicle t More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Kalif
April 20, 2021

Took my new Willys in for service to my latch on the back seat when i got my jeep back the bottom cushion part was changed out to the standard back seat cushion. not the limited addition seat I purchased w More

by nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service center
February 09, 2021

My experience with Folsom Lake Dodge has all been service. I have been to the dealership about 4 times over pass 4 years. I know some people are writing bad reviews. And with that being said, "My da More

by boyer95682
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Falvin
July 17, 2020

Upon calling for an appointment on a Thursday afternoon, I was scheduled the next day. Aveneel was friendly, informative and in communication with me. He knew good customer service. I would deal with him a More

by lovemy7rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avneel
July 06, 2020

Service before a long driving trip (5,000 miles). I have been going to Folsom Lake Dodge/Jeep for more than 10 years to have my cars serviced. I trust that they will always do the things I need done More

by Jeep Service/cdf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have been gone on a trip for 2 weeks and can,t recall the names right now.
June 11, 2020

Courteous staff both on the phone & in person, prompt service and competative prices. These are the characteristics we look for and receive at Folsom Jeep. More

by Lvpuros
Recommend Dealer
Yes
Employees Worked With
Falvin, our service advisor, very profesional, respectful & courteous. He definately makes our service encounter, exemplary.
May 29, 2020

There is such efficient care and concern for all customer needs and questions (+recalls)! Jonathan, my Service Manager, treated every item on my list of repairs equally; whether big or small. He honestly e More

by Love My Jeep
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 24, 2020

Been going to this dealership for a few years. Always good service, friendly, courteous and take care of us. Appreciate the great service during this difficult situation. More

by 1dtisa1
Recommend Dealer
Yes
Employees Worked With
Flavin
September 05, 2018

WORST SERVICE DEPARTMENT EVER! My transmission blew on July 24, I had my truck towed in on July 25! It has been nothing but a constant battle to get my warranty to cover this, a con More

by Cargirl78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salvin(manager) Steven(service writer)
July 25, 2017

Service department & manager ripping off the customer Took my 2012 dodge ram 3500 4x4 dually in for a new headliner and sunroof due to it leaking. Paid $2432.00 for a completely new headliner, sunroof, & More

by Matthew Gilding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Johnathan, service manager Khalif